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Aparthotel

Level Chicago – Old Town

Property class: 4

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Located close to Michigan Avenue and Chicago Riverwalk, Level Chicago – Old Town provides a rooftop terrace, a firepit and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Enjoy the 24-hour health club, as well as activities such as basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
The current price is £223
includes taxes & fees
1 Sept - 2 Sept

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom

A modern living room with a sofa, armchair, coffee table, and a desk with a computer. Large windows offer a city view.

Deluxe Suite, 1 Bedroom

  • City view
  • 680 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a nightstand, a chair, and a city view through large windows.

Suite, 2 Bedrooms

  • City view
  • 1080 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Level)

A modern kitchen with a built-in oven, a microwave, and a sink. There is a window with a view of a cityscape.

Suite (Level)

  • City view
  • 560 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A modern living room with a glass dining table, gray sofa, and a view of the city skyline.

Executive Suite, 1 Bedroom

  • City view
  • 705 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms

A modern living room with a city view, a dining area, and a kitchen.

Junior Suite, 2 Bedrooms

  • City view
  • 830 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, City View

A modern hotel room with a large bed, a nightstand, a chair, and a city view through large windows.

Deluxe Room, Multiple Beds, City View

  • City view
  • 1575 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Downtown Chicago, a neighbourhood in Chicago, Level Chicago – Old Town is near a train station and near the beach. Michigan Avenue and Navy Pier are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Looking to enjoy an event or a match? See what's going on at United Center or Wrigley Field. Visit our Chicago travel guide
View more Aparthotels in Chicago
Map
1140 North Wells Street, Chicago, IL, 60610

What's nearby

  • The Chicago Theatre with marquee lights and a large sign.
    State Street
    8 min walk - 0.5 miles
  • A coastal cityscape with high-rise buildings and a beach.
    Oak Street Beach
    11 min walk - 0.6 miles
  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    11 min walk - 0.6 miles
  • A castle-like structure with turrets and a modern skyscraper in the background.
    Water Tower Place
    14 min walk - 0.8 miles
  • A river with boats, surrounded by tall buildings and a clear sky.
    Chicago Riverwalk
    2 min drive - 1.1 miles

Getting around

  • Chicago Clybourn Station
    4 min drive
  • Clark-Division Station
    4 min walk
  • Chicago Midway Airport (MDW)
    41 min drive

Restaurants

  • Dunkin'
    5 min walk
  • Layla & Ringo’s
    5 min walk
  • Lou Malnati's Pizzeria
    7 min walk
  • Happy Camper Pizza
    2 min walk
  • Quiznos
    2 min walk

About this property

Level Chicago – Old Town

  • Upscale family-friendly aparthotel near Lake Michigan
  • Located close to Michigan Avenue and Chicago Riverwalk, Level Chicago – Old Town provides a rooftop terrace, a firepit and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Enjoy the 24-hour health club, as well as activities such as basketball. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Self-parking (surcharge), a TV in reception and barbecues
    • A 24-hour front desk, luggage storage and a banquet hall
    • 1 meeting room, outdoor furniture and smoke-free property
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All rooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Kitchens with full-sized fridge/freezers, microwaves and ovens
    • Wardrobes/cupboards, toasters and stovetops

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  • Pool
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  • Free Wi-Fi
  • Air-conditioning
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The price is £214
includes taxes & fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 47 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Level Chicago – Old Town have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Level Chicago – Old Town?

As of 17 Aug 2026, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on 1 Sept 2026 start from £223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Level Chicago – Old Town pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Level Chicago – Old Town?

Self-parking is available for USD 68.30 per night.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Level Chicago – Old Town?

Checkout is at 11:00 AM.

Where is Level Chicago – Old Town located?

This family-friendly Chicago aparthotel is located near the beach, within a 15-minute walk of Lake Michigan and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 2 mi (3 km). Clark-Division Station is only a 4-minute walk and Chicago Station (Brown Line) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Level Chicago – Old Town Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

8.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 387 out of 518 reviews
Rating 8 - Good. 58 out of 518 reviews
Rating 6 - Okay. 35 out of 518 reviews
Rating 4 - Poor. 23 out of 518 reviews
Rating 2 - Terrible. 15 out of 518 reviews

Reviews

Verified review

10/10 Excellent

Murray

Liked: Cleanliness, check-in, communication, listing accuracy
The property seems new and well kept. There are many amenities that enhance the stay including a pool, hot tub, basketball ball court, game room, sauna and steam room. We loved our stay. Only negatives were there was not an ice machine, there was not daily cleaning service, the towels were OK and we needed our trash emptied but were many sure how to request that. Overall a great spot. Affordable and lots of space with great views!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and loved the location and amenities with the store on the first floor was fantastic
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Seke

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was amazing and the apartment building was phenomenally clean!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, check-in, communication, listing accuracy
We love where this is property is located and all the amenities. The pool was closed the 2 days we were there which was disappointing but the weather didn't really cooperate either. The staff is very accomodating and attentive.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Erick

Liked: Cleanliness, check-in, communication
this is no a hotel and the amenities are bare bones. No maid service, the TV was worthless with endless buffering to make it unwatchable, the shower head was broken, etc. On the good side, it's a great location, beautiful views, nice vibe around the property, large unit with two beds, and great gym area.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Demonte Antwon

Liked: Cleanliness, check-in, communication, listing accuracy
Mannnn this place was awesome. We didn’t want to leave. The view was great. It’s in a great location also. If I lived in the city it definitely would be here.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Eriana

Liked: Cleanliness, check-in, communication, listing accuracy
Love it!!! Clean and super friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and nice place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mary Fleurdelyz

Liked: Cleanliness, check-in, communication, listing accuracy
Eric and the rest of the staff was very helpful from check in to check out! The place is very lovely!!!!! Would come back again soon!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, communication
Beautiful and clean, great staff everything was wonderful
Sitting area
Washer and dryer in unit
Nice kitchen
Bathroom
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, check-in, communication, listing accuracy
Great value, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was really nice
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Edward

Liked: Cleanliness, communication, listing accuracy
Wonderful amenities, clean and great location. The only thing I did not care for was checking myself in. Front staff welcome you but you have to complete your own check in. After a long day if travel the last thing a person wants to do is complete forms. Lowers the Luxury feel of the property when the front desk does not do what an average Holiday Inn does.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Catharine

Liked: Cleanliness, check-in, communication, listing accuracy
We traveled with four kids. There was a noticeable lack of other children around. However the property was prepared to have them around. There was an entire play room with brand new puzzles and gently used toys to play with. The pool was usually fairly empty so my kids had fun there. The basketball court was generally empty as well. We got a lot of use out of all three spaces. The staff was friendly and helpful. And the coffee shop downstairs was a frequent stop as well.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Sydnee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, nice amenities and great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are extremely clean and have everything you need. The staff is so accommodating and friendly. The view is amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean room and friendly staff!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, check-in, communication, listing accuracy
This property never disappoints! The staff are awesome, particularly Nu at the front desk! Always very pleasant and friendly, provides awesome service every time we visit!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shanon

Liked: Cleanliness
Room was super clean. The view all the way down to the lake from balcony was nice.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Antonio

Staff and room were perfect
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Robin

Liked: Cleanliness, check-in, communication, listing accuracy
It’s a bit loud on the weekend. There is no daily housekeeping but great space and great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, check-in, communication, listing accuracy
What a view!! We loved the apartment! Got to feel like we were living in Chicago for a couple of nights!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Zachary

Liked: Cleanliness, check-in, communication
Hotel amenities were great, and the suite was nice enough. The mattress was a little springy, but not terrible. I was frustrated by finding out about an amenities fee at the end that added roughly $100 to my cost at the hotel. That felt a lot like the “hidden fee” that so many booking services seek to advertise not having. That hotel would probably say that they don’t hide that fee, that it’s stated in the hotel stay conditions or something to that affect; but I’d argue that most people staying there for the first time are probably unaware of the fee prior to coming. If they want to charge an additional amount for the amenities at the hotel (which I admit are great), put the cost for the amenities into the price per night for the room itself. If you advertise the amenities at the hotel as a perk of staying there, consider that part of the upfront price rather than something that’s informed to you as you check out.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Diona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was friendly did amazing job with checking us in
Stayed 1 night in Dec 2025