Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Primary image
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
5440 N River Rd, Rosemont, IL, 60018

Explore the area

  • Popular LocationRosemont Theatre3 min walk
  • Popular LocationDonald E. Stephens Convention Center4 min walk
  • Popular LocationFashion Outlets of Chicago9 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)6 min drive

Choose dates to view prices

About this area

Rosemont

Near a metro station, Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is in an area with good airport proximity and shopping. The area's natural beauty can be seen at Lake Michigan and Catherine Chevalier Woods, while Rosemont Theatre and Frank Lloyd Wright Home and Studio are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Wrigley Field or Allstate Arena.

What's nearby

  • Rosemont Theatre - 3 min walk
  • Donald E. Stephens Convention Center - 4 min walk
  • Fashion Outlets of Chicago - 9 min walk
  • Rivers Casino - 3 min drive
  • Allstate Arena - 9 min drive

Getting around

  • Rosemont Station - 12 min walk
  • Rosemont Station - 15 min walk
  • Chicago O'Hare International Airport (ORD) - 6 min drive

Restaurants

  • Bc Bistro And Lounge - 3 min walk
  • The Capital Grille - 6 min walk
  • McCormick & Schmick's - 6 min walk
  • Villagio - 7 min walk
  • Fogo De Chão - 7 min walk

About this property

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5-star hotel with 2 restaurants and free airport shuttle
This hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel offers 503 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Languages

Arabic, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 25.00 per night; includes in/out privileges)
  • Extended parking on site (USD 25 per night)
  • Free return airport shuttle from 6:00 AM to 9:00 PM

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 17.95 per person
  • 2 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Chicago Fire Oven
  • CaddyShack
  • On The Fly

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • 24-hour business centre
  • Conference centre (20000 square feet of space)
  • Meeting rooms - 25

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: USD 17.95 per person (approximately)
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Extended parking fee: USD 25 per night
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 555 out of 1140 reviews
5 - Excellent 49%
Rating 4 - Good. 310 out of 1140 reviews
4 - Good 27%
Rating 3 - Okay. 144 out of 1140 reviews
3 - Okay 13%
Rating 2 - Poor. 74 out of 1140 reviews
2 - Poor 6%
Rating 1 - Terrible. 57 out of 1140 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Very clean and comfortable room. TV didn't work.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful check in. I love the fitness center and pool. Nice area to walk. Room a little stuffy at first but thermostat works snd issue resolved.
Stayed 1 night in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
needed update looks old school needs updating
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was dope
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$25 to park in the hotel parking lot seems crazy. Also $19 each for the same breakfast that other hotel offer for free is crazy.
Stayed 1 night in Jul 2022