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"Staff was so very helpful. We were able to check in early, they were very helpful with directions and suggestions on where to visit and eat. Hotel location was perfect. Very close to bye wanted to do and the train station. "

"Novel and efficient a decent value place to see in this beautiful city. "

"Clean room and nice staff"

"Beautiful "

"In Lucerne, this is the best hotel to stay in for the price. The rooms are small, but transportation is convenient and the staff are friendly."

"Affordable hotel in a very popular area. The access to the riverfront, train station and attractions like the Chapel Bridge at an affordable rate instanstly skyrockets this property to at least a 7/10. However the hotel is obviously on the older side, with a specific faint odor that usually comes from improperly maintain pipes and walls. The room was clean though, and not too much complaints there. There also aren't any free amenities except luggage storage. There's no shower products or toiletries provided for your room, so be sure to pack your own. There are drinks in the minbar but its an extra charge. I ended up buying all my water and drinks from the supermarket 2 blocks down. There's a really great breakfast buffet, but that's also an extra charge. If at least a few essentials were provided for free, it would have really made it better. At the very least, water should not be free. There were some things lacking in the hotel, but the stay was far from unpleasant, and the convenience, price and location were perfect. "

"The hotel was in an excellent location, staff were very friendly and helpful. Breakfast was wonderful, a basy array of choice. Rooms were large, modern and comfortable."

"Did not have breakfast. The staff were great! "

"Excellent swiss perfection- best hotel w that stayed at for a while "