Search Hotels Near Cathedral of Our Lady of Guadalupe, Puerto Vallarta

"We have visited this Westin in PV many times. They have made many changes recently and are clearly upgrading for impending all inclusive status. The upgrades were very needed. The check in desk staff seemed much more mature and professional. The resort staff were congenital and friendly as always. We were there during the cartel disturbance and the staff was fantastic. Roberto, Juan and Ernesto at the beach side restaurant were amazing. The whole hotel came to eat there during lockdown and they just kept hustling to keep up. Even did that the next day after they stayed the night at the hotel as they were locked down also. The hotel closed their exercise/spa facility and put some exercise equipment in what must have been the children’s play area. That was disappointing. Dirty, un maintained equipment and facility. Hopefully this is one of the upgrades they are working on. I would stay at the Westin in PV again after the recent disruption concludes and hopefully they will complete some much needed maintenance and upgrades to improve the experience. Shout out to the staff during the cartel violence!! They were amazing, away from their families and working to keep the hotel guests accommodated. "

"All of the above!"

"Under different circumstances I probably wouldn’t rate this a 5. But we were able get a room here on February 22 during the cartel activity that delayed our flight home. The staff were very kind the room was clean and the breakfast was included. We felt safe because we were put in an inside wall room. The only negative was the sewer gas smell in the bathroom. The place is unique being made from shipping containers. Nomal circumstances this place is a strong 4"

"Room was nice and the staff was perfect considering the attack by the cartel , we were safe at all time , recommend to everyone"

"Staff excellent. Super clean. Food excellent"

"Staff very helpfull"

"Super clean rooms, and staff were super friendly! We stayed here for 7 nights and it was great for what we were looking for. "

"Clean room, great breakfast "

"All good happy they can arrange a taxi for only 100 pesos was very happy to see that clean happy staff and employees still there after many years "