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"Room was small but had an amazing ocean view. Front staff was excellent!"

"This is a nice quiet hotel with a pool, which is hard to find in Avalon. It is very clean and great amenities It has a very convenient shuttle to downtown, and to the heliport and the ferry station. The very friendly drivers make a round every 15 minutes. I do wish that the hotel had full length mirrors their rooms. The restaurant on the grounds is NOT run by the hotel, but by a private company. The food is excellent. And the prices are good. The Service however, is extremely slow. Quite a wait after you seat yourself until your order is taken, and then a very long wait until you receive your food. It took an hour before I was served a simple breakfast, They need more help in the kitchen. The wait is worth it if you have the time. I have stayed at this hotel several times, and I will be back."

"The location was just perfect"

"The view was wonderful!!"

"Overall this was a not so good experience, even for staying one night. Building was very poorly maintained, multiple “out of service” signs and management had poor customer service. Top floor had trash cans to catch water from leaking roof, and the equipment room was extraordinarily loud. Room had a poor presentation as far as how bed was made, and towel arrangements. Sheets seemed like they were not changed. There was a lot of body hair laying on the fitted sheet and pillow cases. Will never stay at this location again, possibly even motel 6s."

"great place to stay, just little loud next door!!"

"My client had a wonderful time and sent lots of pictures"

"The place has a bright and very colorful feel yet is a place of peace away from the outside world. Avalon can be a pretty busy place when the cruise ships come in, then you walk up a short alley and forget where you are. "

"Stayed at El Terado Terrace for a short trip to Avalon and overall had a good experience. The location is a big plus — it’s close enough to downtown to walk, but far enough to be quiet and relaxed. The outdoor terrace areas are nice, especially for coffee in the morning or winding down at night."