Title: Best Western Plus Casablanca City Center Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Casablanca City Center Hotel in Casablanca with 24-hour business centre and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/984a4cb9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily full breakfast (MAD 150 per person)](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/03bd7b4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/34def84e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/2814e7c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/dea4f3db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Best Western Plus Casablanca City Center, in the heart of the city, offers practical amenities like dry cleaning, WiFi in public areas, and express check-out. Guests appreciate the helpful multilingual staff. 7.8 Good ## Popular amenities - Bar - Breakfast available - 24/7 front desk - Housekeeping - Laundry - Parking included £75 includes taxes & fees 10 Dec - 11 Dec ## Room options ### Check availability for these dates Tonight [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Soundproofing](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/9034aa42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) ### Highlights Balcony Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Bathrobes Private bathroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Comfort Room, 1 King Bed, Non Smoking, Garden View | Soundproofing](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/cc97f76c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed, Non Smoking, Garden View 8.0 Very good 3 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Bathrobes Private bathroom - Sleeps 2 - 1 King Bed ![Standard Room, 1 King Bed, Non Smoking | Soundproofing](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/e4132855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Bathrobes Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ![Standard Room, 2 Single Beds, Non Smoking | Soundproofing](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/8b3d3441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Bathrobes Private bathroom Hairdryer - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Prestige Duplex | Living area | 65-inch flat-screen TV with satellite channels, TV, Netflix](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/22200/22110/3ae21ccf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Mansour Casablanca Casablanca City Center - 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Pool - Spa - Parking included - Free WiFi 8.0 Very good 499 reviews £124 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Casablanca-Hotels-Radisson-Blu-Hotel.h40070570.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=6084755&destination=Casablanca (region)&destType=MARKET&latLong=33.490743,-7.610196&searchId=91ca65dc-1821-4e3f-aff3-6155b739761a&top_cur=GBP) Ad ![1 bedroom, premium bedding, pillow-top beds, free minibar items](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1040000/1030900/1030869/ebc41745_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kenzi Basma Hotel Casablanca City Center - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 381 reviews £69 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Casablanca-Hotels-Kenzi-Basma-Hotel.h1030869.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6084755&destination=Casablanca (region)&destType=MARKET&latLong=33.490743,-7.610196&searchId=91ca65dc-1821-4e3f-aff3-6155b739761a&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102770000/102761800/102761796/9f86310b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Hotel Casablanca Gauthier La Citadelle Casablanca City Center - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 226 reviews £86 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Casablanca-Hotels-Radisson-Hotel-Casablanca-Gauthier-La-Citadelle.h102761796.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=6084755&destination=Casablanca (region)&destType=MARKET&latLong=33.490743,-7.610196&searchId=91ca65dc-1821-4e3f-aff3-6155b739761a&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1170000/1167000/1166926/1e9031fd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barcelo Anfa Casablanca Sour Jdid - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 606 reviews £132 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Casablanca-Hotels-Barcelo-Anfa-Casablanca.h1166926.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=6084755&destination=Casablanca (region)&destType=MARKET&latLong=33.490743,-7.610196&searchId=91ca65dc-1821-4e3f-aff3-6155b739761a&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1990000/1982600/1982502/2c32da40_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Kenzi Tower Casablanca City Center - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 666 reviews £112 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Casablanca-Hotels-Hotel-Kenzi-Tower.h1982502.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6084755&destination=Casablanca (region)&destType=MARKET&latLong=33.490743,-7.610196&searchId=91ca65dc-1821-4e3f-aff3-6155b739761a&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/75000000/74040000/74035500/74035471/ae5a4a44.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Casablanca Sud Aïn Chock - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 371 reviews £73 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Casablanca-Hotels-Hilton-Garden-Inn-Casablanca-Sud.h74035471.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=6084755&destination=Casablanca (region)&destType=MARKET&latLong=33.490743,-7.610196&searchId=91ca65dc-1821-4e3f-aff3-6155b739761a&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/28000000/27650000/27649900/27649857/4b2c9fcb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Première Classe Casablanca Centre Ville Roches Noires - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 579 reviews £26 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Casablanca-Hotels-Hotel-Premiere-Classe-Casablanca-Centre-Ville.h27649857.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=6084755&destination=Casablanca (region)&destType=MARKET&latLong=33.490743,-7.610196&searchId=91ca65dc-1821-4e3f-aff3-6155b739761a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCasablanca-Hotels-Best-Western-Plus-Casablanca-City-Center.h88768536.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCasablanca-Hotels-Best-Western-Plus-Casablanca-City-Center.h88768536.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.58194%2C-7.62349&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cPGnfuxUt3N1h0kcxnPlffO1qBo=) 06 Rue Mohamed El Fidouzi, Casablanca, Casablanca-Settat, 20000 #### What's nearby - Casablanca Twin Towers - 13 min walk - 0.7 miles - Twin Center Shopping Center - 13 min walk - 0.7 miles - Place Mohammed V - 15 min walk - 0.8 miles - United Nations Square - 20 min walk - 1.1 miles - Central Market of Casablanca - 3 min drive - 1.4 miles #### Getting around - Hassan II Avenue Station - 3 min walk - Casablanca Mers Sultan Station - 4 min drive - Casablanca (CMN-Mohammed V) - 38 min drive #### Restaurants - ‪Little Mamma - ‬3 min walk - ‪The Meat - ‬2 min walk - ‪Red Coffee - ‬3 min walk - ‪Le Claverol - ‬3 min walk - ‪Le Duc Casablanca - ‬3 min walk ## About this property ### Best Western Plus Casablanca City Center Hotel near Hassan II Mosque Take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services at Best Western Plus Casablanca City Center. In addition to a bar and a 24-hour business centre, guests can connect to free WiFi in public areas. Other perks at this hotel include: - Free self-parking - Full breakfast (surcharge), express check-out and luggage storage - Multilingual staff, a 24-hour front desk and ATM/banking services Room features All 64 rooms offer amenities such as sound-insulated walls. More conveniences in all rooms include: - Electric kettles and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/112000000/111770000/111764000/111763982/9beb7bc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ADAY Hotel Casablanca Roches Noires - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 52 reviews £68 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=111763982&PinnedHotelID=111763982&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/28000000/27580000/27577600/27577549/35807d82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suite Hotel Casa Diamond Casablanca City Center - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,010 reviews £110 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=27577549&PinnedHotelID=27577549&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1420000/1416500/1416417/7ccbdecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barcelo Casablanca Casablanca City Center - 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Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 226 reviews £86 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=102761796&PinnedHotelID=102761796&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MAD 150 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 24-hour business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bathroom - Bathtub or shower ### Food and drink - Electric kettle ### More - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: MAD 300 Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MAD 300 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 12 and younger eat free breakfast ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately MAD 150 per person - Early check-in fee: MAD 300 (subject to availability) - Late check-out fee: MAD 300 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Plus Casablanca City Center Best Western Plus Casablanca City Center Hotel Best Western Plus Casablanca City Center Casablanca Best Western Plus Casablanca City Center Hotel Casablanca ## Frequently asked questions ### Is Best Western Plus Casablanca City Center pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Best Western Plus Casablanca City Center? > As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Casablanca City Center on 10 Dec 2025 start from £75.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Casablanca-Hotels-Best-Western-Plus-Casablanca-City-Center.h88768536.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Plus Casablanca City Center? > Self-parking is free at this property. ### What time is check-in at Best Western Plus Casablanca City Center? > Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MAD 300 (subject to availability). ### What time is check-out at Best Western Plus Casablanca City Center? > Checkout is at noon. Late checkout is available for MAD 300 (subject to availability). ### Where is Best Western Plus Casablanca City Center located? > Located in Maarif, this hotel is within a 15-minute walk of Church of Notre Dame de Lourdes, Villa des Arts and Arab League Park. Casablanca Twin Towers and Twin Center Shopping Center are also within 1 mile (2 km). Hassan II Avenue Station and Les Hopitaux Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Casablanca City Center Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 22 8 - Good 10 6 - Okay 6 4 - Poor 3 2 - Terrible 6 ### 8.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Greer 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice and big and minimalistic in the rooms. Comfortable. ##### Greer Stayed 1 night in May 2025 ### 10/10 Excellent #### Osama 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean, nice staff ##### Osama Stayed 1 night in Jan 2025 ### 4/10 Poor #### Betty 26 Jul 2025 Liked: Cleanliness, staff & service, amenities Loved the decor! Felt like I was in a trendy boutique hotel but encountered a dead roach on my bed. Good thing I was only there for a night but the disappointment was the fact that there was no reaction from the front desk on my way out. I just got a “Oh” and that’s it ##### Betty Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Elena 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and beautiful place. ##### Elena Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### Juan 19 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is so nice. ##### Juan Stayed 3 nights in Apr 2024 ### 8/10 Good #### Lucia 27 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay here was nice! Very close to tramway station. ##### Lucia Stayed 3 nights in Mar 2023 ### 8/10 Good #### Verified traveller 4 Dec 2022 A quite ok hotel. Nice staff. ##### Verified traveller Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Jason 31 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful ##### Jason ### 10/10 Excellent #### Yosef 13 Feb 2023 #### Great Hotel! This is a brand new hotel. The staff are wonderful and attentive. I was very pleasantly surprised at how nice the room was. Good location. I was very satisfied and would recommend as well as stay there again. ##### Yosef Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Josif 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel! Excellent customer service! We had a free upgrade to the room with excellent view and other amenities. Free Breakfast with variety of food which very rare nowadays. Convenient location, close proximity to Medina, park, government buildings, etc. located in the center of city. Has modern/contemporary interior design, very well maintained hotel. ##### Josif Stayed 1 night in May 2023 ### 8/10 Good #### ellen 15 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### ellen Stayed 2 nights in May 2024 ### 2/10 Terrible #### Syed Mohammad Faaiz 22 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Customer Service Terrible customer service, front desk staff was usually watching videos on their phone or socializing with their friends (not hotel staff) sitting on the sofa in the lobby. ##### Syed Mohammad Faaiz Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Saeed 5 Mar 2023 Disliked: Staff & service, property conditions & facilities, room comfort Room temperature , very hot could not sleep. shower water was standing. Mohammad front desk guy was nice, friendly. No 4 star hotel service. there was no complimentary water in the room. Safe was lock, asked for assistance, was delayed. I went down myself to request for tech:, room was small. ##### Saeed Stayed 3 nights in Mar 2023 ### 6/10 Okay #### Nina 14 Nov 2024 Disliked: Cleanliness, staff & service, room comfort #### Poor service, not clean, not recommended We stayed two nights at this hotel. The first room given to us had issues with both window and door, as both could not be locked. The front desk changed a room for us, which was fine in terms of the hardwares. We asked for some tea bags and teaspoons as there was only one left at the bar, no one sent us until the next day evening we asked again, and we only got one teaspoon for us to share 😅 We packed food as my husband wasn’t feeling well, when the food was cold, i went to the restaurant at 1st floor and sought help with the staff there. When I could not even finish telling him my request, he had already replied me at least 5 “No”, which was very rude. The towels in the bathroom were all so dirty and already turned yellowish in colour, the bathroom without a window has no mechanical ventilation either, and something was seemed wrong with their kitchen ventilation system, where we stayed at 2nd floor, every early morning, the food smell came in from the room door and the entire corridor outside our room was the food smell. Given a choice, please consider a better hotel. ![The towel was so dirty, already became a yellowish colour](https://a.travel-assets.com/ugc/hotel-reviews/8C7E5857C654AB191D84ADD725F803355578A2821731601329054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nina Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Jennifer 30 Jun 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service This is so far the worst hotel stay I’ve ever had, the hotel service is absolutely terrible. No smile, no greeting, false promises and terrible attitude towards guest. Though the facility looks quite nice, it’s not recommended at all to stay here. Check-in: it’s a prepaid and confirmed booking, but when I checked in, hotel told me there was not sufficient fund to charge. Hotel is supposed to charge from Expedia, not from guest, I told hotel they should check with Expedia about the payment. hotel refused to do anything from their side to check, but just rudely asked me or more accurately, demanded me to talk with Expedia. After 1 hr waiting, hotel kind of figured out about the payment, but they did not proactively call me in the room until I asked them. No apologies and not any comforting language after the whole drama. When we checked in, we asked the hotel to order taxi to the airport next morning, the receptionist noted down the details and said it will cost 400 MAD, payment directly to driver. We agreed. The next morning, we reminded the front desk, they again said no problem. When it’s time of leaving, no taxi, and it was a different manager sitting there. When asked, it was as if it was his first time to hear this request. He did not get any taxi, again no apologies at all. In the end, we got a taxi at 250 MAD. This is not an ideal area for tourists, we felt a bit unsafe. It will be better to stay at the west coast side from my personal opinion. ##### Jennifer ### 2/10 Terrible #### Deirdre Janine 29 Oct 2025 Disliked: Amenities I was supposed to be in a double/king room but had 3 single beds spaced out cluttering the room & no room for my suitcase to open. They wouldn't change my room until the next day. Only the bellman was helpful, removing one bed so I could fit my suitcase in. Housekeeping barged in without knocking when I was in bed the next morning. I told reception who said they would talk to housekeeping & my new room would be ready at 11am to move me. Then despite a do not disturb sign on my door, housekeeping still knocked on my door at 10.30am when I was in the shower to deliver extra toilet rolls?! Reception obviously did not inform them to leave my room alone, or cynically made them disturb me in spite of my complaint. I gave them an extra hour, going down for the new key at 12pm to be told the new room was still not ready & I would be phoned when I could move. All service has been terrible & I feel deliberately treating me poorly due to my requesting a new room. I would never stay here again. ##### Deirdre Janine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sylvain 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Un peu bruillant avec le klaxon des voitures ##### Sylvain Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Mamady 15 May 2023 Liked: Cleanliness, amenities, property conditions & facilities Il sont vraiment gentil et sympa et appréciable ##### Mamady Stayed 8 nights in May 2023 ### 2/10 Terrible #### Frédéric 14 Mar 2023 Disliked: Staff & service, amenities, property conditions & facilities Bonjour, il n'y avait pas d'eau dans la chambre ni le soir à mon arrivée ni le lendemain matin pour la douche. J'ai dû quitter l'hôtel le matin pour prendre une chambre dans un autre hôtel afin de pouvoir me préparer correctement pour une réunion d'affaire le dimanche après-midi. J'ai écrit à BW réclamation pour demander un remboursement de ces deux nuits car c'est inacceptable qu'un hôtel de standing ne mette pas tout en oeuvre pour assurer la qualité de la prestation. Ce qui m'a le plus énervé au delà de l'absence d'eau c'est que lors de mon check in la réceptioniste ne m'a même pas prévenu, et que le lendemain matin quand j'ai appelé de ma chambre pour savoir quand reviendrait l'eau, la réceptionniste m'a répondu que l'eau fonctionnait à la réception ce qui ne m'aidait guère. Bref, cette expérience BW Casablanca ne me laissera le meilleur souvenir. Cordialement, Frédéric Isel ##### Frédéric Stayed 2 nights in Mar 2023 ### 8/10 Good #### Arab, Paris 3 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bien situé. Proche tram et parc ##### Arab Stayed 3 nights in Feb 2023 ### 6/10 Okay #### Kathy 10 Feb 2023 Liked: Cleanliness, staff & service Room was ok..sewer smell comes to room and asphixiates you during sleep. Cigarette smell gets to your room and does the same. ##### Kathy Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Xavier BOURGEOIS 7 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon rapport qualité prix Très belle découverte pour un rapport qualité prix très intéressant. L hôtel est bien placé et le personnel adorable. Tout a été refait récemment. Les chambres sont très agréables pour un séjour business. Peu de services associés mais on trouve ce qu il faut dans le secteur. Le petit bar à côté est très agréable pour boire un verre le soir ##### Xavier BOURGEOIS Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Kacey 2 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely recently updated hotel! ##### Kacey Stayed 1 night in Dec 2022 ### 8/10 Good #### Jenni 6 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Uusi, moderni, trendikäs pieni hotelli. Ainoa miinus oli huoneen valot joita ei saanut himmeälle, toimivat vin jos kaikki valot oli päällä ##### Jenni Stayed 1 night in Dec 2022 ### 10/10 Excellent #### M S 15 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tommel opp! God standard. Rent og pent. Renoveringen gjør at det blir en av de bedre hotellene i byen, da veldig mange av 5-stjernershotellene bærer preg av oppussingsbehov. ##### M S Stayed 1 night in Nov 2022 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Portpatrick](https://www.expedia.co.uk/5Star-Portpatrick-Hotels.s50-0-d11285.Travel-Guide-Filter-Hotels) > > [Odyssee Boutique Hotel Casablanca](https://www.expedia.co.uk/Casablanca-Hotels-Odyssee-Center-Hotel.h26829054.Hotel-Information) > > [PortAventura Hotel Caribe](https://www.expedia.co.uk/Salou-Hotels-PortAventura-Hotel-Caribe-Theme-Park-Tickets-Included.h1065550.Hotel-Information) > > [GF Noelia](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-GF-NOELIA.h1110154.Hotel-Information) > > [HiltonHotels Hotels in Nice](https://www.expedia.co.uk/Nice-Hotels-Hilton-Hotels.0-0-d6046619--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hilton Los Angeles/Universal City](https://www.expedia.co.uk/Los-Angeles-Hotels-Hilton-Los-AngelesUniversal-City.h20611.Hotel-Information) > > [The Ambassador Seoul - A Pullman Hotel](https://www.expedia.co.uk/Seoul-Hotels-Grand-Ambassador-Seoul-Associated-With-Pullman.h178621.Hotel-Information) > > [5 Star Hotels in Ivybridge](https://www.expedia.co.uk/5Star-Ivybridge-Hotels.s50-0-d6158818.Travel-Guide-Filter-Hotels) > > [Hotels in Dobrota](https://www.expedia.co.uk/Dobrota-Hotels.d3000025065.Travel-Guide-Hotels) > > [Residenza degli Angeli](https://www.expedia.co.uk/Venice-Hotels-Residenza-Degli-Angeli.h2527115.Hotel-Information) > > [New Westcliff Hotel](https://www.expedia.co.uk/Bournemouth-Hotels-New-Westcliff-Hotel.h7946676.Hotel-Information) > > [Barcelo Anfa Casablanca](https://www.expedia.co.uk/Casablanca-Hotels-Barcelo-Anfa-Casablanca.h1166926.Hotel-Information) > > [Friday Attitude](https://www.expedia.co.uk/Trou-DEau-Douce-Hotels-Friday-Attitude.h2775771.Hotel-Information) > > [Suite Hotel Casa Diamond](https://www.expedia.co.uk/Casablanca-Hotels-Suite-Hotel-Casa-Diamond.h27577549.Hotel-Information) > > [Eden Beach Khao Lak Resort & Spa](https://www.expedia.co.uk/Thai-Mueang-Hotels-Eden-Beach-Resort-And-Spa.h30105874.Hotel-Information) > > [Cotswold Cottage in historic village of Stanton with views over open fields](https://www.expedia.co.uk/Broadway-Hotels-Cotswold-Cottage-In-Historic-Village-Of-Stanton-With-Views-Over-Open-Fields.h29554360.Hotel-Information) > > [Four Seasons Hotel Casablanca](https://www.expedia.co.uk/Casablanca-Hotels-Four-Seasons-Hotel-Casablanca.h12294696.Hotel-Information) > > [Mövenpick Hotel Casablanca](https://www.expedia.co.uk/Casablanca-Hotels-Movenpick-Hotel-Casablanca.h4261.Hotel-Information) > > [Hotels in Dubai](https://www.expedia.co.uk/Destinations-In-Dubai.d1079.Hotel-Destinations) > > [B&B Hornsea](https://www.expedia.co.uk/Hornsea-Bed-And-Breakfasts.d6054110-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Red Lea Hotel](https://www.expedia.co.uk/Scarborough-Hotels-Red-Lea-Hotel.h25834835.Hotel-Information) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Brussels (BRU)](https://www.expedia.co.uk/lp/flights/ncl/bru/newcastle-to-brussels) > > [Flights from Gatwick (LGW) to Sumburgh (LSI)](https://www.expedia.co.uk/lp/flights/lgw/lsi/london-to-lerwick) > > [Flights from Sa Khu (HKT) to Ho Chi Minh City (SGN)](https://www.expedia.co.uk/lp/flights/hkt/sgn/phuket-to-ho-chi-minh-city) > > [Flights from Belfast (BHD) to Santa Cruz (FNC)](https://www.expedia.co.uk/lp/flights/bhd/fnc/belfast-to-funchal) > > [Flights from San Bartolome (ACE) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/ace/edi/arrecife-to-edinburgh) ### Activities > [Things to do in Strathblane](https://www.expedia.co.uk/Things-To-Do-In-Strathblane.d6129614.Travel-Guide-Activities) ### Packages > [Kurfürstendamm](https://www.expedia.co.uk/Kurfurstendamm-Charlottenburg-Wilmersdorf.d6275075.Attraction) > > [Splash Zone Water Park](https://www.expedia.co.uk/Splash-Zone-Water-Park-Wildwood.d6079811.Attraction)