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Front desk staff helpful and informative. Interior areas worn but typical of its era. Room spartan. In need of upgrading and renovation. You will get by at the price.
The hotel was beautiful - the sitting room so elegant, the restaurant had such atmosphere, the bar with its historical books, the garden overlooking the battlements and very friendly and helpful staff. Would definitely return as although it is obviously touristy due to its history, the evenings are ...
Good clean comfortable hotel,friendly helpful staff. Rooms in Comte Roger wing were old but good enough with comfortable bed & roomy bathroom toilet with good size shower room. Where this hotel scores though is the location within the citadel walls surrounded by restaurants and within a few minutes ...
Rooms were clean but tight. Nice view of countryside. Staff was exceptionally helpful and considerate. Breakfast copious albeit a Limited menu. Nice outside seating by the bar
Great hotel, the team are very happy to assist with anything you need. They even rang to check prices for a taxi for us. Provided a good overview of the sights things to do and places to eat and all the recommendations were perfect. The facilities are bright modern and clean. The garden and pool ...
This hotel is in the shadow of the walls of the old city of Carcasonne. Room luxurious- staff really friendly and helpful, breakfast good and varied. Stayed for 3 nights and would stay again.
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