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Reviews of Water's Edge Retreat - sweeping views from Canyon Lake waterfront, sleeps 12!

Water's Edge Retreat - sweeping views from Canyon Lake waterfront, sleeps 12!
Canyon Lake, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.4/10

Cleanliness

Reviews

4/10 Poor

Alfredo P.

Disliked: Cleanliness
Great location, house outdated, many issues:
Issues: Very dirty place, many bugs, Heat doesn't work properly super HOT in the second floor, super cold in the first floor. Nasty dirty kitchen, completely disorganized, dirty oven, dirty cabinets, lots of spider webs and dead bugs. No exhaust in the first floor bathroom, toilet clogs, house smells, feels dirty overall. Not a great experience.
Stayed 3 nights in Dec 2023
Response from VrboOwner on 20 Mar 2024
We will admit, sometimes we are confused by a review. The guest reached out 6 hours after departure to notify us of cleaning issues, after they used the kitchen, the oven, etc. We wish we could attach pictures of our clean to reviews, so readers could decide for themselves. The guest never reached out about the HVAC unit during his stay, but we conducted a troubleshoot and everything works great. We don't advertise an exhaust in a bathroom and included in his private message to us was that he was disgruntled about the fireplace not being available and the garage. We do not advertise those amenities but we have other rentals that do!

10/10 Excellent

Melinda B.

Liked: Cleanliness
Canyon Lake
This was great. The house is very big with an amazing view of the lake
Stayed 4 nights in Jul 2023
Response from VrboOwner on 26 Aug 2023
Thank you for staying with us and for being such a wonderful guest!

10/10 Excellent

Ashley H.

Liked: Cleanliness
Great family getaway
House large enough to separate kids from the adults. Plenty of room for 7 of us. Every living area large enough for evening game nights. Beautiful sunsets every evening. Wildlife awesome to watch in the evenings as well.
Stayed 6 nights in Jun 2023
Response from VrboOwner on 26 Aug 2023
Thank you for allowing us to host your special vacation in the hill country!

10/10 Excellent

Claudia B.

Liked: Cleanliness
Awesome
Excellent location and the property was everything we expected!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Melissa M.

Liked: Cleanliness
Beautiful views
Great covered deck with beautiful views.
Stayed 2 nights in Mar 2023
Response from VrboOwner on 20 Apr 2023
We appreciate you being our guest and hope to have you back very soon!

10/10 Excellent

Kelly G.

Liked: Cleanliness
Cousins reunion
We had a wonderful time in canyon lake. 5 of us gals. Mom, daughter, aunt, great aunt and cousin. The view from the deck is beautiful. Weather was perfect. The stairs for us in canes was a bit difficult. But we managed. Would have been nice to have a toaster. We enjoyed Gruene and New Braunfels and Wimberley Thank you!!
Stayed 3 nights in Oct 2022
Response from VrboOwner on 13 Nov 2022
Thank you for your wonderful review! We are so glad we could be a part of your family reunion. We'd love to have you back again for the next Cousin get-together!

10/10 Excellent

Carly R.

Liked: Cleanliness
Spacious property
Spacious property, beautiful views of the lake. The lake access leaves a lot to be desired. The older members of our family couldn't safely make it to the waters edge. One member went onto the hillside behind the house to retrieve a ball and got a little poison ivy rash on his arm. I had looked forward to the lake access so this was a disappointment but the deck and the rest of the house was lovely.
Stayed 3 nights in Oct 2022
Response from VrboOwner on 12 Dec 2022
Hi Carly, Thank you for being our guest. We hope that you will allow us to host your next vacation in the hill country!

10/10 Excellent

Cynthia S.

Liked: Cleanliness
Nice home with great view
Nice home with lots of space. Big back patio to see the sun set. Enjoyed the hook & ring swing game on back patio. Access to the lake was a nice hike but enjoyed being able to get in water. Beautiful lake!
Stayed 2 nights in Jun 2022
Response from VrboOwner on 15 Jul 2022
Thank you so much for your amazing 5-star review!

10/10 Excellent

Abacuc F.

Liked: Cleanliness
Good place
I loved this house it had a amazing view and amazing bedrooms my family and I enjoyed everything about that place the location is perfect and it was a amazing place over all
Stayed 2 nights in Jun 2022
Response from VrboOwner on 15 Jul 2022
We were so glad to have you as our guest. Come back very soon!

10/10 Excellent

Clint C.

Liked: Cleanliness
Truly enjoyable!
My fiancé and I truly enjoyed our stay! Spectacular lake view and the house was exactly as pictured/described! We will definitely return again one day!
Stayed 2 nights in Jun 2022
Response from VrboOwner on 19 Oct 2022
We're so glad this home was perfect for your vacation getaway. We sincerely hope to have you as our guest again soon!

8/10 Good

Jerry G.

Disliked: Cleanliness
Lake view
Our stay was a great weekend getaway, The deck area and windows could use some cleaning from webs and wasp nests. But overall a great experience.
Stayed 3 nights in Jun 2022
Response from VrboOwner on 12 Dec 2022
Hi Jerry, We are so glad you enjoyed your much needed vacation. We hope to have you as our guest again very soon!

10/10 Excellent

Daniel L., San Marcos

Liked: Cleanliness
Canyon Lake
The view was spectacular! Only issues: could not connect to WI-Fi and the ‘queen’ beds were more like ‘full-size’ beds. Our family had a great time enjoying the lake, games, bbq-ing, etc.
Stayed 3 nights in Mar 2022

8/10 Good

Jared K.

Liked: Cleanliness
Great Long Weekend
Overall we had a great time staying at this property surprisingly the only issue we had was enough seating in the main rooms....possibly some additional love seats and/or recliners would have been nice during football season!
Stayed 4 nights in Dec 2021
Response from VrboOwner on 12 Jan 2022
Thank you for allowing us to host your special vacation in the hill country!

4/10 Poor

Renee Z.

Disliked: Cleanliness
Space
The house has lots of space but is not well maintained. The light fixtures are covered in spider webs and dust. The floors poorly cleaned. We could not go barefoot due to the grime on the floor and carpet. I would say has not had a good deep cleaning in some time. Most furnishings are well worn but are clean. The yard has not been mowed in a while. The side of the house has broken light fixtures piled up. The heat went out while we were there and we were cold for a day. The repair guy said he knew of the problem but had yet been given the go ahead to do the work. I was in hopes the Thanksgiving holiday would be nice for my children and grandkids. We have all been working hard to overcome grief this year. I heard my son whisper to my daughter in law “ this place is so sad and dirty”. My heart hurts to think that I didn’t provide them with a nice place for their first Thanksgiving without their father. I hope they use this review to deep clean, dust and clean the place up. The lake view is beautiful and peaceful. The fireplace is not functional but would have helped out when we didn’t have heat. The kitchen is stocked with plenty of dishes/cookware to cook Thanksgiving dinner. The deer in the yard are wonderful. WiFi is not reliable so don’t expect to work online while there. Thank goodness I had no work plans which is unusual for me.
Stayed 5 nights in Nov 2021
Response from VrboOwner on 21 Dec 2021
We really appreciate your feedback and recommendations. Those familiar with the hill country know that spiders can weave a web inside of a day, so we address those routinely. Insects are a part of everyday living in these parts but if anything seems amiss, we encourage guests to give us a call or send us a text, and we'd be glad to assist. We always appreciate the opportunity to rectify a situation, so guests can be comfortable and satisfied. We were happy to dispatch a tech to assess the heating situation, and luckily was able to get it up and running for guests, but unfortunately, did not receive any reports about cleaning issues. Your willingness to share your experience will enable us to make the improvements and adjustments needed to provide a relaxing vacation for our guests and ensure our future success as hosts.

10/10 Excellent

Kim S.

Liked: Cleanliness
Great Family Getaway
We had a fabulous time at Waters Edge. Thanks for your hospitality!
Stayed 5 nights in Jul 2021
Response from VrboOwner on 5 Oct 2021
Thank you so much for your amazing 5-star review! We appreciate you being our guest and hope to have you back very soon!

10/10 Excellent

Katrina R.

Liked: Cleanliness
Canyon Lake June
Beautiful view!! Really enjoyed our stay
Stayed 4 nights in Jun 2021
Response from VrboOwner on 11 Jul 2021
We are so glad you enjoyed your vacation. We would love to have you as our guest again very soon!

10/10 Excellent

Maria H.

Liked: Cleanliness
Fun
Thank you for sharing your beautiful house with our family
Stayed 2 nights in Dec 2020
Response from VrboOwner on 6 Jan 2021
Thank you so much for your 5-star review!

8/10 Good

Alisha S.

Liked: Cleanliness
Spacious
For anyone looking for enough room to fit everyone, this is your place. The master alone can hold a whole family. The split house is perfect to have kids hanging out in one end and adults in the other with a spacious area to meet in the middle. The views from the large deck are captivating. The house comes well stocked with items you need (trash bags, toilet paper, etc). The garage has a ping table that entertained the kids. We did not use the lake access as it was freezing cold but I will warn you that it’s a hike back up. But definitely go enjoy that area.
Stayed 2 nights in Dec 2020
Response from VrboOwner on 21 Dec 2020
We appreciate you being our guest and hope to have you back very soon!

10/10 Excellent

Denise S.

Liked: Cleanliness
Great Location!
We loved this property! The house has so much room and was very clean. The views are amazing and the entire family enjoyed it! We will definitely be back!
Response from VrboOwner on 9 Nov 2020
Thank you so much for your amazing 5-star review!

4/10 Poor

Ashley M.

Disliked: Cleanliness
Pictures are inaccurate! Honest review here!!!
So they weren't lying about the views but just about everything else was definitely not accurate. There were bugs in the master tub. The couple that stayed in the master said that they were scared to walk on the balcony because it felt unstable. The upstairs first guestroom on the right has sheer curtains...see-through curtains! When we got there it was so hot we had to move the mattress downstairs and sleep in the living room. Had a Nest system but took forever to get cool when we first arrived. Would have been nice if the manager would have turned the ac on that morning to have the house cooled off for us. Nest was also locked at 72 so you couldn't turn the ac lower than that. 72 is not a comfortable sleeping temperature in case you didn't know. The listing said no pets but the living room couch and round chair was covered in dog hair! We wouldn't even sit on them! The patio was nice and we spent most of our time out there. Forget trying to go down to the lake though. The lake front of this house is extremely rocky. You will not be able to approach the property by boat at all. The "convenient" stairs to and from the lake are great but make sure you are training to be an Olympic athlete or college football player before heading down. Our group was average adults aged 40-31 and we only made that trek once and said never again. Don't even think about kids or older people being able to walk up those stairs without needing a breathing treatment when they get to the top. We never had to contact the property manager so I can't review that. Location to the boat ramp was nice. Overall, the house size was decent but the pictures definitely need to be updated to reflect the true house so people know what they are actually getting.
Stayed 3 nights in Apr 2020

10/10 Excellent

Chad G.

Liked: Cleanliness
Good property in great location!
House was very spacious and nice. It also seemed like a good price. I would definitely rent this house again.
Stayed 4 nights in Apr 2020
Response from VrboOwner on 9 Oct 2020
We were so glad to have you as our guest. Come back very soon!

10/10 Excellent

Ericka R.

Liked: Cleanliness
We had a great time! The house was perfect for our needs!
Renting was super easy. No issues to speak of.
Stayed 5 nights in Jul 2019
Response from VrboOwner on 8 Oct 2020
Thank you so much for your amazing 5-star review! We appreciate you being our guest and hope to have you back very soon!