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Grand Royal Lagoon

Property class: 3.5

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Close to Cancun Convention Center and Forum Beach, Grand Royal Lagoon provides a marina, a terrace and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Pool View ( subject to availability)

A neatly made bed with a wooden headboard and a small bedside table.

Standard Room, Pool View ( subject to availability)

7.0 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

A hotel room with two beds, a large window, and a view of the garden.

Room Standard

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Located in Zona Hotelera, a neighbourhood in Cancun, Grand Royal Lagoon is in the entertainment district and on a lake. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Cancun travel guide
Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • A sunset over a beach with a pier extending into the water, buildings in the background, and a clear sky.
    Caracol Beach
    2 min drive - 0.9 miles
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    4 min drive - 1.6 miles
  • Cancun Golf Club at Pok Ta Pok
    13 min walk - 0.7 miles
  • Cancun Convention Center
    19 min walk - 1.0 mile

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Restaurants

  • Señor Frog's
    20 min walk
  • Starbucks
    15 min walk
  • Lounge 24
    14 min walk
  • Vips
    3 min drive
  • The Surfin Burrito
    6 min drive

About this property

Grand Royal Lagoon

  • Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Close to Cancun Convention Center and Forum Beach, Grand Royal Lagoon provides a marina, a terrace and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a restaurant.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking and extended parking
    • Limo/town car service, express check-out and express check-in
    • Babysitting (surcharge), tour/ticket information and multilingual staff
  • Room features
  • All guest rooms at Grand Royal Lagoon boast comforts, such as air conditioning, as well as amenities, such as safes and room service.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Free infant beds, daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 July 2026 to 30 April 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Royal Lagoon have a pool?

Yes, this property has an outdoor pool.

Is Grand Royal Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Royal Lagoon?

Self-parking and extended parking are free at this property.

What time is check-in at Grand Royal Lagoon?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Grand Royal Lagoon?

Checkout is at noon. Late checkout is available for MXN 450 (subject to availability).

Does Grand Royal Lagoon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Royal Lagoon located?

Located in Zona Hotelera, this hotel is within a 10-minute walk of Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Tortuga Beach are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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