"Gorgeous building inside.
Upon check in, we requested breakfast (thought it was included in price but it wasn’t). Reception didn’t ask which one of the 3 choices we wanted. Automatically applied the most expensive to our card. WiFi Intermittent signal. Always buffering on TV. Impossible to watch. Breakfast ok. Nothing to write home about. Wasn’t offered sauces when it arrived. Went for a cigarette at 3am but the front door fire exit was locked from inside. I’m 5ft with 2 frozen shoulders. Took over 5 minutes to slide both the stiff horizontal & top bolts so the door would open. Glad there wasn’t a fire! Have reported this to their local council. Fire regulations clearly not the hotels top priority.
Only 1 teabag in room on arrival. Couldn’t get radiator to work. Soap in bathroom not wrapped. Clearly used by someone else. £295 for 1 night for our anniversary. Really disappointed. Do not recommend."