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On the beach, beach towels
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.5/5 Wonderful
692 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationClifton Village Shopping Centre4 min drive
Popular LocationClifton Beach6 min drive
Popular LocationKewarra Beach7 min drive
AirportCairns, QLD (CNS-Cairns Intl.)31 min drive

Choose dates to view prices

  • Room, 1 King Bed (Verandah)

    4.5/5 guest room rating

    Room amenities

    • 657 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Verandah)
  • Studio, 1 King Bed (Brigadier)

    4.7/5 guest room rating

    Room amenities

    • 441 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed (Brigadier)
  • Suite, 1 Bedroom (Verandah)

    5/5 guest room rating

    Room amenities

    • 657 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom (Verandah)
  • Suite, 2 Bedrooms, Ocean View

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Ocean view
    • Sleeps 4
    • 2 King Beds
    More detailsSuite, 2 Bedrooms, Ocean View
  • Studio, 1 King Bed (Brigadier, SPA)

    3.8/5 guest room rating

    Room amenities

    • 538 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed (Brigadier, SPA)
  • Suite, 1 King Bed, Ocean View

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Ocean View
  • Apartment, 2 Bedrooms

    Room amenities

    • 710 sq ft
    • Ocean view
    • Sleeps 4
    • 2 King Beds
    More detailsApartment, 2 Bedrooms
  • Apartment, 2 Bedrooms

    Room amenities

    • 710 sq ft
    • Sleeps 8
    • 2 King Beds
    More detailsApartment, 2 Bedrooms

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cairns

Located in Cairns, The Reef House Palm Cove MGallery is on the beach. The area's natural beauty can be seen at Palm Cove Beach and Great Barrier Reef, while Skyrail Rainforest Cableway and Tjapukai Aboriginal Cultural Park are popular local attractions. Hartley's Crocodile Adventures and Rainforestation Nature Park are not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
Visit our Cairns travel guide
View in a map
Popular Location

What's nearby

  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 6 min drive
  • Kewarra Beach - 7 min drive
  • Half Moon Bay Golf Course - 18 min drive
  • Rainforestation Nature Park - 27 min drive

Getting around

  • Redlynch Station - 22 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 31 min drive

About this property

The Reef House Palm Cove MGallery

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of The Reef House Palm Cove MGallery's 2 outdoor swimming pools or pampering yourself at the full-service spa. All 67 individually furnished rooms feature free WiFi and DVD players. Conveniences include fridges and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
The Reef House Palm Cove MGallery offers 67 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Reef House Day Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM: AUD 22.00-35.00 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Free bike hire
  • Full-service spa
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 4:00 PM
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 22.00 and AUD 35.00 per person (approximately)
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House Palm Cove MGallery Collection
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel Hotel
Reef House MGallery Sofitel Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel
The Reef House Palm Cove MGallery Collection
The Reef House Palm Cove MGallery Hotel
The Reef House Palm Cove MGallery Palm Cove
The Reef House Palm Cove MGallery by Sofitel
The Reef House Palm Cove MGallery Hotel Palm Cove

Frequently asked questions

Can I cancel my reservation for free at The Reef House Palm Cove MGallery and receive a full refund?
Yes, The Reef House Palm Cove MGallery offers free cancellation on select room rates, because flexibility matters! Please refer to The Reef House Palm Cove MGallery cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at The Reef House Palm Cove MGallery?
Check-in is from 3:00 PM to 11 PM.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 25 per person, one-way, applies.
Where is this property located?
This Palm Cove hotel is on the beach, 0.1 mi (0.1 km) from Palm Cove Beach, and within 9 mi (15 km) of Skyrail Rainforest Cableway and Great Barrier Reef. Tjapukai Aboriginal Cultural Park and Hartley's Crocodile Adventures are also within 12 mi (20 km).

Guest reviews

Overall score and ratings for The Reef House Palm Cove MGallery

4.5
Wonderful
5 - Excellent
413
4 - Good
208
3 - Okay
46
2 - Mediocre
22
1 - Poor
3
4.2
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to the beach, friendly staff, two pools, and scheduled daily activities. I am not a Spa person but have family that would have made use of the Spa. The word 'complimentary' comes fast to my mind as there were many offerings from champagne in the room to sorbet by the adult only pool; daily social with drink of the day at the Brigadier bar (first and only bar set up on the honor system); fishing gear, bicycles/helmets, videos etc. and concierge services to assist with tours, transportation and reminders so we wouldn't miss a thing.

Stayed 8 nights in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Staff were friendly and professional, very helpful. The room was lovely. The punch hour at the bar is great and the gifts on arrival are welcoming. It would be nice to have a buffet breakfast instead of a continental. And the restaurant to be discounted for guests.

    Stayed 8 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Good location and facilities. Pool areas were clean and staff knowledgeable.

    Stayed 3 nights in Mar 2020