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Reviews of Insolito Boutique Hotel

4 out of 5
Insolito Boutique Hotel
Praia da Ferradura - Rua E1, - Lotes 3 e 4 - CEP, Búzios, RJ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 147 out of 174 reviews" "
Rating 8 - Good. 16 out of 174 reviews" "
Rating 6 - Okay. 6 out of 174 reviews" "
Rating 4 - Poor. 1 out of 174 reviews" "
Rating 2 - Terrible. 4 out of 174 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with absolutely incredible views of the ocean. The staff were absolutely fantastic. Very friendly, accommodating, and provided excellent service. The food and drinks were also excellent!
Stayed 5 nights in Feb 2024

10/10 Excellent

Padraic, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - wonderful staff and beautiful views! Pools and private beach were A . Daily breakfast was also amazing — location is stunning, and short Uber ride to the center. Only thing I disliked was that it was next to a beach club - which blasted music until midnight daily. Besides that it was a perfect 10! Thanks Robson and Team for being awesome
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. The staff, the food, location are all fantastic.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rosane

Stayed 2 nights in Jan 2024

10/10 Excellent

ENEIDA HELOISA HELENA

Stayed 2 nights in Dec 2023

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Rema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one hotel where I would give more stars if I had the option. Made a reservation based on reviews and pictures…you know how that works out sometimes. Wow!!! Is the word that came out when we walked on to the property. The warm welcome from Robson, Marco and Rafael upon arrival. The feeling of Wow! was exemplified through our stay. The manager is an asset to the property, the staff is friendly, the property is clean, the breakfast is Fantastic, the pools and the area around the pool is well kept, soothing music plays all day. The hotel feels like an intimate resort. Massage room looked great although we did not use it. The view from the hotel is incredible. Walks on the beach late at night felt safe. We came for two nights and stayed for three. Buzios is lovely and our stay at this hotel took up the whole experience several notches. You all are doing a great job at the hotel…keep it up.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fabio

Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo

Stayed 2 nights in Sep 2023

10/10 Excellent

Marcio

Stayed 4 nights in Sep 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel precioso, atencion de primera
El hotel es un sueño. La vista es sensacional y la atencion es muy buena. Es ideal para venir en pareja. Lo unico que lamento es no habernos quedado mas dias.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the insolito hotel, besides his beautiful building, the staff is tbe best part. Everyone were amazing. I felt like a king. Thank you very much.
Stayed 2 nights in Sep 2023

10/10 Excellent

YSABEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Sep 2023

10/10 Excellent

SERGIO

Stayed 3 nights in Aug 2023

10/10 Excellent

CARMEN LUCIA

Stayed 3 nights in Jul 2023

6/10 Okay

ronen

Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Stayed 4 nights in Jul 2023

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property with an exceptional staff. There are multiple pools that provide you with different experiences. The beach is accessible and beautiful. You will need a car but you can also spend your time at the hotel as the restaurant was amazing. Highly recommend staying as you will be treated exceptionally well.
Stayed 4 nights in Jun 2023

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2023

10/10 Excellent

Mariza

Stayed 2 nights in Jun 2023

10/10 Excellent

Claudia Maria

Stayed 2 nights in Jun 2023

10/10 Excellent

Fabio

Stayed 2 nights in Jun 2023

10/10 Excellent

Yael

Stayed 3 nights in Jun 2023

10/10 Excellent

JULIO MOYSES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perdeu nota 10 por um unico funcionário
Tivemos um unico problema com a Recpção no Check out, solicitamos no domingo pós feriado um later check out para 13:00 horas, o horario normal seria 12:00 horas. nos foi ofertado uma taxa de R$600,00 para ficarmos até ás 18:00 horas , porem não me responderam a solicitação feita ao funcionário Gabriel e não nos respondeu, o que ocasionou a nossa saida ás 12:00 horas, o que estranhamos é uq etinham mais de 15 quartos em check out , pois exitsia as sacolas de boma viagem prontas e fomos desconsiderados na nossa solicitação. Se seria possivel ficarmos com taxa até ás 18:00 horas, porque não seria flexivel permitir a siada ás 13:00 horas. Já ficamos hospedados mais de 20 vezes adoramos o hotel, incluisve a irmã gemea de minha esposa passou a frentar inumeras vezes por nossa indicação Everton Rech seu marido ficou chocado com essa nova atitude e postura deste atendente , que poderia pelo menos ter respondido rapidamente que não seria possivel e até hoje nada respondeu.
Stayed 3 nights in Jun 2023

10/10 Excellent

Demetrio

Stayed 4 nights in Jun 2023

6/10 Okay

luke

Stayed 5 nights in Jun 2023

10/10 Excellent

Ana Luiza

Stayed 1 night in Jun 2023

10/10 Excellent

Rosane

Stayed 1 night in May 2023

10/10 Excellent

Greg

Stayed 2 nights in Apr 2023

10/10 Excellent

Mariza

Stayed 1 night in Mar 2023

2/10 Terrible

susan

Stayed 2 nights in Mar 2023

10/10 Excellent

H S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harry & Julie perfect stop in Brazil
From check-in welcome to check-out and departure all staff were helpful and made us welcome. Room was spacious bathroom too, and the facilities and service excellent. it felt like a private resort by the beach with beautiful views. Cant recommend highly enough. A beautiful stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Henrique

Stayed 2 nights in Mar 2023

10/10 Excellent

Ivana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástica
Incrível, fantástica, perfeita em todos os aspectos.
Stayed 2 nights in Jan 2023

8/10 Good

Garo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Language
The lack of some of the stuff in the restaurant to speak and understanding English. I realize most of the clients being either Brazilians or Spanish speaking there were some others were only able English. I hope my comments will be helpful
Stayed 4 nights in Jan 2023

10/10 Excellent

Macky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service. Extremely relaxing. Excellent food.
Stayed 3 nights in Dec 2022

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing food. The bar stayed open for a few more moments so we could have another drink and the property is gorgeous! Our check in was delayed (to the most expensive suite..!) and the door to the room got stuck. We got locked out with our electronic bracelets before.. nothing major, but a bit of a shame

10/10 Excellent

Jorgeman M de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Cozy hotel with a great location in Búzios ! My accommodation was absolutely amazing with a incredible water view …Food at the restaurant is great and the staff members are the best !!
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, and the food is delicious.
Stayed 2 nights in Apr 2021
Response from Eduardo C. on 10 May 2021
Thank you for your feedback. I will definitely share it with our team and make sure we keep improving our services to our best. Regards

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2019
Response from Mel Garcia on 7 Jun 2019
Obrigada pela sua avaliação. Volte sempre. Atenciosamente, Mel Garcia Gerente de Relacionamento.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

José, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have spent 2 days in the hotel for my wife birthday. The main reasons to choose it were the availability of warm pool and sauna. Those itens were in good conditions and working properly while we were there. The room is very comfortable and beautiful, and there is a parking place to let the car.
Stayed 2 nights in Jul 2018

10/10 Excellent

Michel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise place
Fantastic Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
would definetly visit this property again.
great staff . Especially the welcoming staff. Great breakfast selection. Beautifully decorated. And hotel was exceptional . I Would avoid beach bar . Very dirty full of flies .staff extremely slow . Your better off at pool in hotel .

10/10 Excellent

kim & stan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish, romantic hotel overlooking the beach
Loved our stay at this hotel! Beautiful hotel and surroundings. We stayed for our honeymoon and they upgraded our room. :-) the staff here are so friendly too and they cannot do enough for you. Would definitely recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lore Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Hotel in traumhafter Lage mit schönen Pools, kleinem Meerzugang, fantastischem Service und Restaurant. 10/10!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ahlam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait !
L’endroit est juste magnifique ! Le personnel était très serviable de la première heure à la dernière Le restaurant est excellent Rien à dire
Stayed 3 nights in Jan 2024