- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Novotel are fantastic - I think the best I have ever come across in Brazil - friendly, engaging and helpful. Location is wonderful. Lemem is the quieter end of Copacabana - and I love it. Also the sunsets from northern end of Lemem can be incredible. My only 9small) criticism - the roof top bar is a great space, but the caipirinhas were not good. My fault - I should have complained and demanded a better one ( reception staff member told me)!!!!