Find Family-Friendly Hotels in Butley

"Breakfast was very good and freshly cooked. Plenty of choice with continental breakfast too. Room was clean but a little tired in places. The shower head needed descaling but bathroom was pretty clean. The pool, jacuzzi, steam room and sauna were all an added bonus to our stay and very clean as well. The staff were exemplary. Very polite, helpful and courteous. The hotel is set in beautiful grounds and is very ornately decorated and furnished. A great base for exploring Suffolk. "

"Clean room & environment "

"Great welcome and hospitality. Clean bright room. Great value. Close to amenities and a short walk to the sea "

"A most disappointing stat Although the front facing staff were kind and accommodating, there seemed to be a disconnect between them and management. The shower was lovely But The pillows were very uncomfortable There was only tea in the room - no provision for coffee or anything else on either day Very few Power points! The cooked Breakfast was cold and there was not enough milk provided for cereal. "

"Ethan on the front desk very good, and room upgrade lovely. But breakfast absolute shambles, no food and no service! "

"The room was in a neglected state , toilet didn’t flush properly, pillows paper thin, bed rock hard, walls thin, constant banging outside, room smelt damp , very bright flashing from smoke alarm right above bed all night ..a large group of us stayed here for one night and nobody slept well at all. Breakfast was poor choice (no vegetarian option) and took ages to refill when empty and they need more staff around the hotel "

"Food amazing, staff attentive, spa was very enjoyable, beautiful grounds, spacious room with comfy bed."

"Staff were excellent ,everything was clean and room size good. Bathroom spotless with nice fluffy towels. Breakfast was plentiful and good,the only minus being the coffee . Ask for a room at back of hotel ,less noise"

"Bar and Dining Room attractive, food good, staff (mostly) helpful. Room, in adjacent development, awful: accessed only via steep, external flight of open stairs. No offer to assist elderly customers, ( Blue Badge holder), with luggage in poor weather. Small and cramped accommodation. Velux-style skylight in sloping roof with no other windows or view out."