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"Very clean"

"We have stayed here a few times now for concerts at the nearby NEC. The food and drinks are excellent value and good quality. Staff are friendly and knowledgeable. Highly recommended "

"Easy access from the train station. Check in process smooth. "

"Located about 20 minutes walk from the event I was attending at The Flapper pub. Also, only 20 minutes walk from New Street station coupled with the cost made this an ideal place to stay. If you are attending the O2 Academy then this would be a fantastic location."

"Cannot fault the malmaison. Super comfy bed, quiet rooms (floor 4), great breakfast, and great location for theatres, shopping, china town etc. Cost more than I'd usually spend. But it was a birthday surprise for wife, and worth the money for the smile it gave her. "

"Good location, nice gym "

"Friendly staff and a beautiful room"

"This was truly a proper apartment. Kitchen with hob multi function oven dishwasher and washing machine. Nice bathroom with full rain shower. Comfortable bed. Very good."

"The room was nice, but there was no hot water to shower with; which was quite disappointing especially when you need to shower. One of the wall sockets beside the desk was loose, it needs attending to; the shower room door handles were loose which also needs attending to. Britannia Hotel Birmingham’s bar and restaurant had been shut which prevented me from buying fruit juices and coffees, which was quite disappointing for such a well known and highly respected hotel group. I feel my review is fair, given what I paid for the hotel room; I had fond memories of my previous visits in the past, I hope that Britannia Hotels can reopen the bar and restaurants as the families who came to stay were forced to go elsewhere for their meals. I hear the families complain about the closed facilities, that it was costing more to go out for drinks and meals."