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"An excellent team of staff. Nothing too much trouble and they all seemed to be happy in their work. It really does make a difference. The food in the restaurant was delicious. The hotel could do with a lift but because it is a listed building that’s not possible. Would recommend the hotel and we will visit again."

"dint like paying for parking should be all one price for hotel apart from that great hotel "

"Perfect for its closeness to the Royal Shakespeare Theatre and town centre. Good swimming pool. Excellent breakfast with plenty of choice. Very comfortable hotel and helpful staff."

"Excellent stay would certainly recommend"

"We had a lovely night at this hotel when attending one night at the 2000 Trees festival nearby. The girl at front desk was very friendly and helpful. We used the gym, pool, sauna and steam rooms. All were very clean. Our room was soa ious enough for 3 adults. The air con was very welcome in the 30 degree heat outside and the beds were super comfy. We would not hesitate to come back."

"Super friendly and good"

"Amazing family friendly hotel. Lots of features that you usually wouldn't think about, like a built in toddler seat on the toilet and finger protectors on the door hinges, that just make so much sense. Staff were all very friendly too."

"Old building; would prove difficult for disabled as no lifts. For us no problem apart from Room 227 being a distance away from Reception. Room n bed comfortable; we ate out in town which has a fantastic choice of restaurants n pubs. Good base, central location "

"Nice friendly hotel big room nice shower would be good if it had Aircon but fan in room did the job breakfast was very good would definitely stay here again."