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Reviews of The Colmslie Hotel

4.5 out of 5
The Colmslie Hotel
Corner Of Wynnum And Junction Rds, Morningside, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 342 reviews" "
Rating 8 - Good. 95 out of 342 reviews" "
Rating 6 - Okay. 22 out of 342 reviews" "
Rating 4 - Poor. 3 out of 342 reviews" "
Rating 2 - Terrible. 4 out of 342 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Colmslie Hotel on 21 Mar 2024
Hi JohnThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a few times,
Stayed 1 night in Mar 2024
Response from The Colmslie Hotel on 21 Mar 2024
Hi GraemeThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Christine

Stayed 1 night in Jan 2024
Response from The Colmslie Hotel on 14 Jan 2024
Hi ChristineThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

6/10 Okay

Ramasubramanian

Liked: Staff & service
Disliked: Cleanliness
The major issue with the property is mould in the bathroom and lack of cleaning. The mould is everywhere and it’s very disgusting to use the bathroom. We booked two rooms and when complained about the mould, they asked us to change the rooms but same level mould is present in those rooms too. When we complained about it again, they said it’s due to humidity they get mould. As a Queenslander, I am hearing this first time from a reputed hotel. Please use a mould killer or a proper cleaning agent and ask your housekeeping supervisor (if you have one) to inspect the property after cleaning is done. To my shocking, the cleaner opened the door with her key when we were sleeping in the room with a “Do Not Disturb” sign on the door. They didn’t do our bed or change the sheets. Usually I don’t write negative reviews but this is highly unacceptable for a reputed hotel. The restaurant food and service was good. The staff were friendly and the hotel is close to all the amenities. We were a regular customer to this hotel but I will not book into this hotel anymore as Cleanliness should be a top priority and it is not at the moment.
Stayed 4 nights in Dec 2023
Response from Deborah on 10 Jan 2024
Hello, Unfortunately our accounts of what happened don't match your review. We did try to accommodate you by moving you rooms and having housekeeping tend you. We also explained we do not touch personal belongings so the bed could not be touched as your items were left on the furnishings. We change linen every three days as explained in the hotel during your stay. We do not change linen on the last night of the guest's stay as we have a sustainability program in place. Thank you for the review - we always strive to maintain our 4.5 Star standard and trust this explains our policies further.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very convenient location. We love the Colmslie.
Stayed 1 night in Dec 2023
Response from Colmslie Hotel on 22 Dec 2023
Hi JohnThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colmslie is a very nice hotel. The accommodation is well appointed, clean and in a very convenient location and reasonably priced. We will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Colmslie Hotel on 22 Dec 2023
Hi JohnThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Marion

Stayed 2 nights in Dec 2023
Response from Colmslie Hotel on 22 Dec 2023
Hi MarionThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfy bed nice and close to the airport
Stayed 1 night in Nov 2023
Response from Colmslie Hotel on 5 Dec 2023
Hi PetaThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs in reception are very nice and fast to check in and out. I've stayed here like 13 years ago and the property is well looked after.
Stayed 1 night in Nov 2023
Response from Colmslie Hotel on 28 Nov 2023
Hi TrinaThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

6/10 Okay

Georgina

Travelled with family
Liked: Cleanliness, staff & service
Was pretty average but I did like the area, very convenient and staff was very nice.
Stayed 3 nights in Nov 2023
Response from The Colmslie Hotel on 23 Nov 2023
Hi GeorginaThank you so much for your review, we greatly appreciate all feedback, good or bad. We hope to see you again soon!Kind Regards,The Colmslie Hotel Reception

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from The Colmslie Hotel on 18 Nov 2023
Hi KarenThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful an clean
Stayed 2 nights in Nov 2023
Response from The Colmslie Hotel on 14 Nov 2023
Hi AnneThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Rumen

Stayed 1 night in Nov 2023
Response from The Colmslie Hotel on 12 Nov 2023
Hi RumenThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

8/10 Good

Shannon and Mick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found the room to be comfortable, quiet and surprisingly large. Parking (free) and check in/out were easy. The location was convenient for our needs and it was great to be able to order a takeaway breakfast for our early drive home.
Stayed 1 night in Nov 2023
Response from The Colmslie Hotel on 5 Nov 2023
Hi Shannon & MickThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay , , very friendly staff , great food & very accessible to Brisbane
Stayed 7 nights in Oct 2023
Response from The Colmslie Hotel on 9 Nov 2023
Hi CarolThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and spacious
Stayed 2 nights in Oct 2023
Response from The Colmslie Hotel on 28 Oct 2023
Hi PaulThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Marthinus

Stayed 1 night in Oct 2023
Response from The Colmslie Hotel on 19 Oct 2023
Hi MarthinusThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely place to stay
Stayed 1 night in Oct 2023
Response from The Colmslie Hotel on 15 Oct 2023
Hi JulieThank you so much for your review, we greatly appreciate it.We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

2/10 Terrible

TIMOTHY, BRISBANE

Stayed 1 night in Oct 2023
Response from The Comslie Hotel on 5 Nov 2023
Hi TimothyThank you so much for your review, we greatly appreciate all feedback, good or bad. We will certainly take this on board and will strive to improve in the future.Kind Regards,The Colmslie Hotel Reception

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Very comfortable two nights
Stayed 2 nights in Oct 2023
Response from Hotel Management on 12 Oct 2023
HelloThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well presented and well run
Stayed 2 nights in Oct 2023
Response from The Colmslie Hotel on 7 Oct 2023
Hi AndrewThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind Regards,Colmslie Hotel Reception

8/10 Good

Yeop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room & clean
Stayed 1 night in Sep 2023
Response from Adam Grace on 5 Oct 2023
Hi YeopThank you so much for your review, we greatly appreciate it. We look forward to seeing you again soon!Kind RegardsAdam GraceHotel Reception

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Adam Grace on 28 Sept 2023
Hi AndrewThank you so much for your review, it is greatly appreciated. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, will be back
Stayed 1 night in Sep 2023
Response from Colmslie Hotel on 25 Sept 2023
Hi DamianThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind Regards,Kallee GibbonsHotel Reception

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay lovely spacious room, super friendly staff and very clean. Highly recommend.
Stayed 1 night in Sep 2023
Response from Adam Grace on 23 Sept 2023
Hi JaneThank you so much for your review, it is greatly appreciated! We hope to see you again soon.Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Peter

Stayed 3 nights in Aug 2023
Response from Adam Grace on 23 Aug 2023
Hi PeterThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2023
Response from Colmslie Hotel on 13 Aug 2023
Hi ChrisThank you so much for your review, it is greatly appreciated. We hope to see you again!Kind regards,Kallee GibbonsHotel Reception

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 1 night in Aug 2023
Response from Adam Grace on 10 Aug 2023
Hi PeterThank you so much for your review, it is greatly appreciated. We hope to see you again!Kind regardsAdam GraceHotel Reception

6/10 Okay

Lyn, Hawthorn

Stayed 4 nights in Jul 2023
Response from The Colmslie Hotel on 31 Aug 2023
Hi LynThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind Regards, Kallee GibbonsHotel Reception

8/10 Good

Gary

Stayed 1 night in Aug 2023
Response from Adam Grace on 10 Aug 2023
Hi GaryThank you so much for your review, it is greatly appreciated. We hope to see you again!Kind regardsAdam GraceHotel Reception

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Adam Grace on 4 Aug 2023
Hi SimonThank you so much for your review, it is greatly appreciated. We hope to see you again!Kind RegardsAdam GraceHotel Reception

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to
Stayed 3 nights in Jul 2023
Response from Adam Grace on 4 Aug 2023
Hi MarkThank you so much for your review, it is greatly appreciated. We hope to see you again!Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Colmslie Hotel on 11 Jul 2023
Hi BradThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind Regards,Kallee GibbonsHotel Reception

10/10 Excellent

Nevell

Liked: Cleanliness, staff & service, property conditions & facilities
All was better than expected
Stayed 2 nights in Jun 2023
Response from Colmslie Hotel on 11 Jul 2023
Hi NevellThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind Regards,Kallee GibbonsHotel Reception

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasure to stay at the Colmslie. The bed was like sleeping on a cloud.. Room was really spacious, clean and tidy. Staff were so friendly.
Stayed 1 night in Jul 2023
Response from McGuire's Colmslie Hotel on 2 Jul 2023
Hi WendyThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind Regards,Kallee GibbonsHotel Reception

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing
Stayed 2 nights in Jun 2023
Response from Adam Grace on 29 Jun 2023
Hi PhillipThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Adam Grace on 23 Jun 2023
Hi SusanThank you so much for your review, we greatly appreciate it. We hope to see you again soon.Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Really happy! This was our second time. Bed was fabulous!
Stayed 1 night in Jun 2023
Response from Adam Grace on 5 Jun 2023
Hi JeffreyThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

4/10 Poor

Sarfaraz

Disliked: Cleanliness, property conditions & facilities
Cleaning and overall appearance not up-to mark as per price charge.
Stayed 1 night in May 2023
Response from Adam Grace on 27 May 2023
Hi SarfarazThank you so much for your review, we greatly appreciate all feedback, good or bad . We will certainly take this on board and will strive to improve in the future.Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The cleanest hotel that we have ever stayed at and the staff were fantastic. We’ll definitely be back!
Stayed 1 night in May 2023
Response from Adam Grace on 27 May 2023
Hi MargaretThank you so much for your feedback, we greatly appreciate it. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Selected this hotel as it was convenient to a friend’s home so we could Uber there and back. Very comfortable room and good access to all the hotel facilities. After checking out we received a call from reception to say I had left my jacket hanging in the cupboard. Luckily we were able to pop back and collect it.
Stayed 1 night in May 2023
Response from Colmslie Hotel on 24 May 2023
Hi ChrisThank you so much for your review, it is greatly appreciated. We hope to see you again soon!Kind Regards,Kallee GibbonsHotel Reception

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Adam Grace on 19 May 2023
Hi ThereseThank you so much for your review, it is greatly appreciated. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Colmslie Hotel on 10 May 2023
Hi Angela!Thank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind Regards, Kallee GibbonsHotel Reception

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff and close to amenities
Stayed 1 night in May 2023
Response from Adam Grace on 4 May 2023
Hi EmmaThank you so much for your review, we greatly appreciate it. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Jarno

Stayed 1 night in Apr 2023
Response from Adam Grace on 27 Apr 2023
Hi JarnoThank you so much for your review, it is greatly appreciated. We hope to see you again soon.Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. Always comfortable.
Stayed 1 night in Apr 2023
Response from Adam Grace on 26 Apr 2023
Hi KimThank you so much for your review, it is greatly appreciated. We hope to see you again soon!Kind RegardsAdam GraceHotel Reception

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe did not work. No flannels in the bathroom.
Stayed 1 night in Apr 2023
Response from Adam Grace on 23 Apr 2023
Hi DavidThank you so much for your feedback, we greatly appreciate it. We hope to see you again in the future.Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Tina

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a nice clean tidy room comfortable bed and spacious great accommodation no complaints
Stayed 1 night in Mar 2023
Response from Adam Grace on 25 Mar 2023
Hi TinaThank you so much for your review, it is greatly appreciated. We hope to see you again soon.Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed rooms and facilities, with extremely pleasant and accommodating staff.
Stayed 1 night in Mar 2023
Response from Adam Grace on 25 Mar 2023
Hi PeterThank you so much for your review, it is greatly appreciated. We hope to see you again soon.Kind RegardsAdam GraceHotel Reception

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean, quiet and walking distance to shops.
Stayed 2 nights in Mar 2023
Response from Colmslie Hotel Reception on 16 Mar 2023
Hi Carolyn, Thank you so much for your review, it is greatly appreciated. We hope to see you again in the future.Kind Regards,Kallee GibbonsHotel Reception