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Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
1,000 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

AirportBrisbane, QLD (BNE)7 min drive
Popular LocationPortside Wharf8 min drive
Popular LocationBrisbane Cruise Terminal10 min drive
Popular LocationEmporium14 min drive

Choose dates to view prices

  • Premier Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Standard Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed

About this area

Brisbane

Located in Brisbane, Novotel Brisbane Airport is in an area with good airport proximity. King George Square and Howard Smith Wharves are notable landmarks, and some of the area's activities can be experienced at Brisbane Cruise Terminal and Eagle Street Pier. Consider Riverstage for a night out, and don't miss South Bank Parklands, a top local attraction.

Visit our Brisbane travel guide
Map
Popular Location

What's nearby

  • Portside Wharf - 8 min drive
  • Brisbane Cruise Terminal - 10 min drive
  • Royal Brisbane & Women's Hospital - 12 min drive
  • RNA Showgrounds - 13 min drive
  • Emporium - 14 min drive

Getting around

  • Brisbane Toombul Station - 4 min drive
  • Brisbane, QLD (BNE) - 7 min drive

Restaurants

  • Catalina Restaurant — 1 min walk
  • Eat Street Northshore - 7 min drive

About this property

Novotel Brisbane Airport

Luxury Brisbane hotel in Brisbane Airport with free local shuttle
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. An area shuttle is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 157 rooms feature comforts such as premium bedding and pillow menus, while conveniences include fridges and coffee makers. 24-hour room service and wireless Internet access (surcharge) are standard, as are LCD TVs with cable channels.
Novotel Brisbane Airport offers 157 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period)

Parking and public transport

  • Self parking: AUD 25 per night
  • Valet parking: AUD 35 per night
  • Extended parking (surcharge)
  • Parking height restrictions apply
  • Return airport shuttle (surcharge) from 4:00 PM to 10:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10 AM: AUD 29.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1292 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 4:00 PM to 10:00 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 19 May 2020 to 31 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self-parking fee: AUD 25 per night
  • Valet parking fee: AUD 35 per night
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out fee: AUD 80 (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Brisbane Airport Hotel
Novotel Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Hotel
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane Airport

Frequently asked questions

Can I cancel my reservation for free at Novotel Brisbane Airport and receive a full refund?
Yes, Novotel Brisbane Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Brisbane Airport cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Brisbane Airport have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Brisbane Airport?
Self-parking is available for AUD 25 per night. Valet parking is available for AUD 35 per night. Extended parking is available for a fee.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight. Early check-in is available for a fee of AUD 80 (subject to availability).
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for AUD 80 (subject to availability).
Does Novotel Brisbane Airport provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 6 per person, one-way, applies.
Where is this property located?
Located in Brisbane Airport, this luxury hotel is 0.3 mi (0.5 km) from DFO Brisbane and within 3 miles (5 km) of Portside Wharf and Brisbane Cruise Terminal. Doomben Racecourse and Eagle Farm Racecourse are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Novotel Brisbane Airport

4.3
Excellent
1,000 reviews
5 - Excellent
486
4 - Good
369
3 - Okay
98
2 - Mediocre
35
1 - Poor
12
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and good price close to airport

very helpful and friendly staff

Stayed 1 night in Mar 2020
1.0 out of 5 Terrible
    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020
    2.0 out of 5 Poor
    • Liked: Amenities
    • Disliked: Cleanliness, property conditions & facilities

    Dissapointed that the room was dirty; rubbish in the room and hadn't been cleaned. Breakfast service was poor with limited choice. Customer service poor as had questions of staff re shuttle and was provided nothing.

    Stayed 1 night in Mar 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good customer service, spacious rooms. The free car parking is $25 a night.

    Stayed 1 night in Mar 2020