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The Willows

3.0 star property
Hotel with a 24-hour front desk, a short walk to Brighton Beach

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Photo gallery for The Willows

Double Room, 1 Double Bed, Sea View | City view from property
1 bedroom, free WiFi, bed sheets
View from property
Front of property
Property entrance
The Willows sits conveniently close to Brighton Pier and Brighton Beach, providing a warm welcome to travelers. Guests can connect using in-room WiFi, get assistance from the helpful 24-hour front desk, or take advantage of the practical luggage storage service.

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is £57
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, 1 Double Bed

1 bedroom, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

1 bedroom, free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | 1 bedroom, free WiFi, bed sheets

Single Room, 1 Single Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Sea View

1 bedroom, free WiFi, bed sheets

Double Room, 1 Double Bed, Sea View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
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About the area

Map
27 Lower Rock Gardens, Brighton, England, BN2 1PG

What's nearby

  • Brighton Beach - 1 min walk - 0.0 miles
  • Brighton Pier - 6 min walk - 0.4 miles
  • Brighton Dome - 11 min walk - 0.6 miles
  • Brighton Centre - 15 min walk - 0.8 miles
  • Brighton Marina - 3 min drive - 1.5 miles

Getting around

  • Preston Park Station - 8 min drive
  • Gatwick Airport (LGW) - 47 min drive

Restaurants

  • ‪The Volks - ‬3 min walk
  • ‪Brighton Zip Fish and Chips - ‬4 min walk
  • ‪Legends - ‬2 min walk
  • ‪The Royal Oak - ‬3 min walk
  • ‪Seafood Restaurant - ‬2 min walk

About this property

The Willows

Hotel near Brighton Beach
Close to Brighton Pier and Brighton Centre, The Willows has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, a 24-hour front desk and smoke-free property
Room features
All guest rooms at The Willows include amenities, such as free WiFi.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 30-inch flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Property entrance

Ambassador Hotel

  • Free WiFi
  • Housekeeping
6.6 out of 10, 407 reviews
The price is £53
includes taxes & fees
28 Sept - 29 Sept
Ambassador Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

Is The Willows pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at The Willows on 7 Sept 2025 start from £57.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Willows?

This hotel doesn't offer parking.

What time is check-in at The Willows?

Check-in begins at 2:00 PM.

What time is check-out at The Willows?

Checkout is at 11:00 AM.

Where is The Willows located?

Located in Seafront, this hotel is within a 10-minute walk of Brighton Beach and Brighton Pier. Volk’s Electric Railway and SEA LIFE Brighton are also within 10 minutes. Brighton Station is 21 minutes by foot and Brighton (BSH-Brighton Train Station) is 21 minutes.

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The Willows Reviews

Reviews

5.2
Rating 10 - Excellent. 5 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 16 out of 64 reviews
Rating 4 - Poor. 17 out of 64 reviews
Rating 2 - Terrible. 17 out of 64 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Lars-Ake

Liked: Cleanliness, staff & service, property conditions & facilities

A good and safe short stay place

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Good location but incredibly dirty!

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.
Stayed 1 night in May 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was clean and the bed was comfy.sea view
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
Stayed 1 night in Feb 2025

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Stayed 5 nights in Oct 2023

8/10 Good

ANDREW

Liked: Cleanliness
The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
Stayed 1 night in Dec 2023

6/10 Okay

James

Liked: Staff & service
Only issue I had was hearing other people in same accommodation late at night
Stayed 2 nights in Sep 2023

4/10 Poor

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
Stayed 1 night in Nov 2024

6/10 Okay

David

Disliked: Property conditions & facilities

One night ok.

Very run down. Was ok for one night. Wouldn't book again.
Stayed 1 night in Sep 2023

6/10 Okay

Jillian

Disliked: Room comfort
The room was exceptionally small and didn’t resemble the photo on the hotel site! Windows rattled and was very noisy. Clean and fairly well- maintained.
Stayed 2 nights in Nov 2022

4/10 Poor

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Stayed 1 night in May 2024

6/10 Okay

milad

Disliked: Property conditions & facilities
This street is very unsafe as my experience and me and my family felt very unsafe even left a day earlier. The reception was not always around and there were no cleaning during our stay even it mentioned in the ads
Stayed 4 nights in Aug 2023

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
It was basic but pleasant at the same time. I would strongly recommend booking one of their three parking spots outside the hotel if you’re taking the car. It’s £20 out front but £40 a day in the multi story car parks that are a fair Walk away with heavy cases! The hotel was in a good location for when you’ve had enough and need to sleep without loads of noise! Only saw a receptionist once during my stay so can’t say anything about the staff. It’s average, get a good price. Enjoy yourself!
Stayed 2 nights in Aug 2023

6/10 Okay

Allison

Disliked: Staff & service

Garlicky bathroom stench to wake you up!

Hotel was in a great location. Room was very small and on the top of a 4 storey house which was not advertised. Bathroom stank of garlic in the morning. Chap on front desk didn’t advise the front door would be locked once all guests had checked in - there was a key for the door but would have been nice to have been advised. Glad we only stayed for the one night.
Stayed 1 night in May 2023

4/10 Poor

Paula

Disliked: Cleanliness, staff & service

The Willow Hotel

Our room was very dusty, the sink and toilet had limescale build up. The room doesn't have double glazing, so the room was very chilly in March. Our room had a small kettle and only 3 sashes of coffee for the 3 night me and my daughter stayed. We had to buy our own. The view was nice
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Needed somewhere cheap for a couple of days, was ok as only there to sleep and tried to stay out all day and was clean. Bathroom very small and door difficult to lock and keep shut. Shower head low so difficult to do more than a quick rinse. Bed not overly comfortable but could be personal preference for a softer mattress.
Stayed 2 nights in Aug 2023

4/10 Poor

Charley

Liked: Cleanliness
Disliked: Property conditions & facilities

Wouldn't stay here again.

We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.
Stayed 1 night in May 2025

2/10 Terrible

Michael

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms do not match the pictures, our room was tiny and dirty, we didn’t even stay, booked another hotel and left, no one on reception so had to drop the keys off and go, have emailed numerous times to try and get a refund and no one bothers to respond. avoid at all costs
Stayed 1 night in Feb 2023

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
Stayed 3 nights in Feb 2024

2/10 Terrible

cindy

Disliked: Cleanliness, staff & service

shower not working

The shower wasn’t working it was burning hot or freezing cold it wouldn’t adjust i went down to ask someone at the front but it was close sunday i really wanted a shower before check out felt awful all day without shower :(
Stayed 1 night in Sep 2023

6/10 Okay

Emma

Disliked: Cleanliness, property conditions & facilities

A little tired….

Bed was comfy (even if did fill room) I was expecting a single but got a double which was a plus. I had a good nights sleep. Parts are looking tired and the floor in bathroom needed repairs and the sink was literally falling off the wall…put my hand on it whilst brushing my teeth and literally moved! I hope they spend time now season coming to an end that they rectify these issues. Only mirror was above sink so couldn’t really see what I was wearing, but plug socket by bed near door to bathroom, meant I could straighten my hair.
Stayed 1 night in Aug 2023

4/10 Poor

Anna Luiza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a 1-night stay at this hotel almost 6 months ago for this weekend. The location is brilliant and I didn't have issues with the noise outside as I'm a heavy sleeper. However, the carpet in my room was filthy when I checked in, full of pieces of paper and hair pins. I didn't try to change rooms because I was planning to spend most of the time outside anyway but I felt the cleaning standards were definitely not worth the £110 rate for one night. Disappointing.
Stayed 1 night in Jul 2023

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs!!!!

I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
Stayed 1 night in Mar 2024

6/10 Okay

Harry

Disliked: Cleanliness, amenities, property conditions & facilities
This isn’t really a hotel it’s a converted house! This isn’t really an issue and I was sort of aware of that when I booked it. The overall experience was meh. The room was really small! Certain areas haven’t been cleaned in a very long time.. we found cigarette butts in the room, crumbs and other waste in chairs and on the floor and the shower had quite a bit of mould growing in it. The property provided less than the minimum when it comes to amenities not even having shampoo or body wash. Overall you get what you pay for and it’s in a really good location to get around Brighton but be aware it’s not up to the standard you’d expect with most chains.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Dissapointing and unsatisfactory stay

We were returning guests after having a wonderful stay here previously, but the hotel is under new management. We were greeted pleasantly and the staff allowed us to leave our bags before the check in time. Check in itself was quick. Our room was located on the ground floor next to the reception desk. Due to this, we could hear staff on the phone as well as loud music playing from the reception area and this continued until late. The room itself looked basic (less decor and little touches) compared to our previous stay. It was clean enough to stay in however the room itself seemed tired and in need of attention. No toiletries were provided in the bathroom and sadly the pump on the handsoap was broken. Following our dissapointing stay, compared to our previous stay under other management, we will not be returning as we believe the price of the stay was not reflected in our visit.
Stayed 1 night in Oct 2022