Search Residences in Braidwood

"Breakfast was good. Staff very nice. Room tatty. "

"Lovely hotel with high quality & caring staff. Room of a good standard. "

"Nice breakfast nice stay could do with being sign posted better outside the hotel entrance Clean and ok for a nights stay"

"Very good "

"Excellent staff Suite should have complimentary breakfast Considered as room prices are expensive Also fridge item are disappointing "

"The bedroom had a tall narrow drawer unit with a TV perched on top. It was unstable and was not fixed to the wall. I opened the top drawer and the unit and TV toppled onto me. I had just a couple of minor injuries but I dread to think what would have happened if it was a child The reception staff were very helpful and offered to get medical assistance but I didn't need it. They offered a late check out at a time of my choosing which I was grateful for. All went wrong on check out. I went out of hotel for some coffee I reminded the receptionist that I had a late checkout and asked if my key would still work. She said that it would. I arrived back and asked again if it would work. It didn't and neither did my partner's and had to return get the key reset Half an hour later I got a call from her saying we had to leave the room to let cleaning staff in. I told her to check the late checkout imon the booking system and phone me back to apologise for the mix up -no return phone call When we left I complained and she claimed that I had checked out earlier that morning and had given her my key - a totally made up description of events. All that was required was an acceptance that a mistake had been made and an apology for the inconvenience. "

"Love "

"Room was clean, staff are really nice, cant do enough for you. Food amazing, I always get room service & nothing is too much for the staff bringing what i need to my room."

"Nice hotel, clean and friendly/helpful staff. Website times for pool are misleading. Website clearly states that the pool is open till 9pm but we were told to be out by 8.30pm and only the gym was open till 9pm. Only half an hour but when travelling with kids its a pain"