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"Good from start to finish. It’s a big city centre hotel with a great ethos. Staff are helpful and friendly, it’s clean and comfortable and facilities are good. 10/10 from me for my one night stay. "

"Our ‘ go to ‘ hotel when down in Bristol Can’t fault it . 10/10"

"We had a really nice 2 night stay, we checked in earlier as our room was ready, which was a lovely start. The hotel was beautiful, the service was excellent, the bed was very comfortable, the shower hot and powerful. We enjoyed some nice food in the atrium bar, a lovely afternoon tea in the 1853 restaurant. And some nice 6 oclock gin on the terrace - all with fantastic service. The only negative was the room was so hot it was uncomfortable, a fan was provided and was really needed. There was also a huge generator outside, and the loading bay was noisy. (room 6 - junior suite) "

"Great place to stay very good staff "

"Very nice hotel, spacious and very comfortable. We chose it for its proximity to the Hippodrome theatre but would happily visit again to spend more time exploring Bristol. Added benefit was the Miller and Carter on site restaurant. "

"This hotel is right near the centre of Bath within easy walking distance of restaurants and coffee shops, and right next to a big supermarket. "

"Had a 3 bed room which was spacious with modern bathroom and air conditioning which was perfect for our overnight stay."

"Good but check in took more than 45 mins. "

"Lovely helpful staff!! Rooms are small but that’s expected in London especially in a boutique hotel. Really pleased. "