Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.
Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
Flynn
Reviewed December 2, 2024Reviewed December 2, 2024
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!
After spending 3 nights in a 4.4 Expedia rated hotel in Kensington where we greeted with unchanged bed sheets, stained matresses, and more, we left and went to the Andaz. Here, you can shower well, the beds are immaculate and there is a tube station right next to the hotel. This is definetively where we will stay next time. Thank you, Andaz!
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
fiona
Reviewed November 13, 2023Reviewed November 13, 2023
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
D
Reviewed February 20, 2024Reviewed February 20, 2024
I was skeptical as whether to stay here as from the pictures and reviews it seemed the rooms were small. However when arriving, staff were extremely pleasant and supportive. Room had more than enough space, bed felt like a cloud, water pressure was good, tv was a Samsung smart tv, downstairs had a nice coffee bar. In the foyet is a restaurant called feels like June, which is really nice for brunch also. Would definitely recommend and will be staying here again soon!
I was skeptical as whether to stay here as from the pictures and reviews it seemed the rooms were small. However when arriving, staff were extremely pleasant and supportive. Room had more than enough space, bed felt like a cloud, water pressure was good, tv was a Samsung smart tv, downstairs had a nice coffee bar. In the foyet is a restaurant called feels like June, which is really nice for brunch also. Would definitely recommend and will be staying here again soon!
Mohammed
Reviewed November 14, 2026Reviewed November 14, 2026
My daughters and I had a wonderful stay - the room was quiet, clean, extremely comfortable and furnished to high standards. The fridge had complimentary drinks and snacks which was a lovely addition. The terrace is lovely for drinks and amazing food. Breakfast was also amazing with every choice you could think of that a breakfast could entail. Staff are very attentive, welcoming and very helpful.
A wonderful stay and would recommend to all.
My daughters and I had a wonderful stay - the room was quiet, clean, extremely comfortable and furnished to high standards. The fridge had complimentary drinks and snacks which was a lovely addition. The terrace is lovely for drinks and amazing food. Breakfast was also amazing with every choice you could think of that a breakfast could entail. Staff are very attentive, welcoming and very helpful.
A wonderful stay and would recommend to all.
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023