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"Great service from the front desk, friendly and flexible. "

"Our week long stay at the Otter Hotel was perfect! Very friendly and helpful staff. Using the hot pools and sauna while looking at the mountains was amazing. Two robes provided in room to wear to the hot pools was a very nice touch. Complimentary Roam bus passes provided. Free parking garage a definite plus. Ice machine also has a water spout for filling your bottles, this was a great bonus for my family of water drinkers! Highly recommend staying here. "

"Spacious suite for two adults and two children!"

"The staff were all super helpful and very friendly. We loved how convenient it was for the shops in town and convenience places (ie. Tim Hortons, grocery, liquor, fast food, sit-down restaurants). The pool area needs a bit of an upgrade but everything was very clean. Wonderful location right off the highway to Lake Louise and other tourist spots. Canmore is a beautiful little town to visit! We loved our stay. "

"Easy access off the Trans-Canada Highway. Drove to activities but a nice pool and hot tub on site and as the name indicates, a water slide. Good location from where to explore Banff, Lake Louise, Kananaskis, etc. "

"What an amazing night we spent at Lake Louise Inn. We were surprised with a free complimentary upgrade which after travelling 24 hours was very well welcomed! Staff at check in, the restaurants, staff around the complex were very friendly, welcoming and helpful. The accommodation was amazing! Huge beds, bedding and pillows were soft and comfortable. There was plenty of space for all our luggage and included a well equipped kitchen. We wouldn’t hesitate in booking to stay here again. The only negative we could think of….we only stayed for one night! "

"Loved the peaceful atmosphere of the cabin. We were upgraded to a working fireplace which was fun and welcomed with a small bottle of wine. Loved having two adirondack chairs out front to soak up all the beauty. Hotel has nice shop, coffee shop and decent restaurant. Loved being able to hike to the falls that everyone else was bussing to. "

"Convenient modern hotel. Got dropped off at the door by the Banff Airport shuttle late in evening, Hotel is within walking distance of many amenities in the area. "

"Expensive but worthwhile stay for the convenience of being at Lake Louise and not having to deal with shuttles or finding parking. The hotel is amazing, the room was comfortable (although quite small) and the restaurants on site were great. "