Big Brum

Hotel was ok clean and plenty of parking the breakfast was good but disappointing that we paid for a superior room which we got but this was an interconnected room and considering the description was sound proof rooms I can confirm they are not sound proof both nights we stayed the room next to us had very loud music playing and you could clearly hear the conversations in the room, the hotel was busy so i didn’t expect it to be silent but it was quite loud with doors banging. Our room was spacious with a good size bathroom and the mini fridge was stocked with Diet Pepsi and water. The pool was nice but again very busy. It’s a good location we visited the Cotswolds,Cheltenham and Gloucester quays.

I found the customer service prior to arrivss

A tastefully developed pub with ample rooms, stylish appearance and appealing atmosphere. Dinner was a little disappointing (had the buttermilk chicken burger) which felt as if it had been pre-prepared/defrosted and reheated. May have just been an unlucky experience as generally the food reviews are very good and the breakfast was truly excellent and very fresh. Husband's burger was good. Staff very pleasant. We had a waterside suite which looked over the cricket pitch at the back so was quiet. Used it as a base to start the Thames Path walk at its source near Kemble.