"Sehr gute Lage, super Frühstück - Verhalten und Freundlichkeit des Personals der Rezeption stark verbesserungsbedürftig. Vom Ton her eher arrogant - aber nicht nur gegenüber uns, sondern allgemein gegenüber allen Gästen - teilweise überforderten und einen durchweg gestressten Eindruck gemacht.
Unser Zimmer war nicht gereinigt (Haare in der Dusche, angebrochene Getränke im Kühlschrank). Der Umgang mit meiner Beschwerde war unprofessionell. "
"Enjoyed our stay at this hotel, staff member who checked us in was very pleasant and helpful, room was well equipped, bed was very comfortable and relaxed in the bath after a long day traveling."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Catch an event at LANXESS Arena during your trip to Cologne. Amble around this culturally rich area's riverfront or experience its fascinating museums.
Catch an event at RheinEnergieStadion during your trip to Cologne. Stroll along the riverfront in this culturally rich area or visit its local chocolate shops.
You can find out about the history of Cologne with a trip to Neumarkt. Amble around this culturally rich area's riverfront or experience its fascinating museums.
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"Best Hotel I've stayed in so far for work travel
Staff very friendly and helpful
Hotel spotlessly clean
Room was perfect and comfortably with everything you need
Complimentiry drinks and snacks daily
Will definitely be returning on next visit"
"We have very enjoyed our stay at the Urban Loft. Close to train station. Staff really friendly and super helpful. We were able to do early check in and leave bags during last day. Bed was very comfortable and the shower was good. The room wasn’t huge but fine for us. The room isn’t cleaned as standard during a two night stay and we were made aware of this on check in but told we could request clean towels if wanted. Would stay again."
"Beautiful hotel, very conveniently located. The staff were amazing and made made me feel extremely welcome. I would definitely recommend staying here."
