Title: Resort Stay Spa Tsurumi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Resort Stay Spa Tsurumi Aparthotel with a full-service spa, near Aso Kuju National Park ## Photo gallery for Resort Stay Spa Tsurumi ![Hot springs - Resort Stay Spa Tsurumi (Beppu)](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/f7eacd9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs - Resort Stay Spa Tsurumi (Beppu)](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/725514d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Resort Stay Spa Tsurumi (Beppu)](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/03521a53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Resort Stay Spa Tsurumi (Beppu)](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/faf87f02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gallery Triple Room | Free WiFi - Resort Stay Spa Tsurumi (Beppu)](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/e581542d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies BEPPU RISORT STAY SPA TSURUMI sits near Hells of Beppu and Takegawara Onsen. Guests can alternate between the property's indoor and outdoor hot springs, handle practical matters with on-site dry cleaning and laundry services, and enjoy complimentary WiFi in their rooms. ## Reviews 8.0 Very good ## Popular amenities - Kitchen - Free Wi-Fi - Laundry room - Spa £40 additional charges may apply 8 Feb - 9 Feb ## Room options ### Check availability for these dates Tonight [Feb 2 - Feb 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Design Double Room ![Design Double Room | Free WiFi](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/c2d9b05d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room 7.4 Good 3 reviews ### Highlights Kitchen Separate bath and shower Bidet Private bathroom Hairdryer Freezer - Sea view - Sleeps 2 - 2 Single Beds ### View all photos for Gallery Triple Room ![Gallery Triple Room | Free WiFi](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/e581542d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Triple Room ### Highlights Kitchen Separate bath and shower Bidet Private bathroom Hairdryer Freezer - Sleeps 3 - 1 Single Bed and 1 Large Single Bed ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room | Free WiFi](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/f90a5b1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Kitchen Separate bath and shower Bidet Private bathroom Hairdryer Freezer - Sleeps 4 - 1 Double Bed and 1 Large Single Bed ### View all photos for Superior Triple Room ![Superior Triple Room | Free WiFi](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/1563eef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Kitchen Separate bath and shower Bidet Private bathroom Hairdryer Freezer - Sleeps 3 - 2 Double Beds and 1 Single Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Free WiFi](https://images.trvl-media.com/lodging/102000000/101500000/101492800/101492739/b558e9ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Kitchen Separate bath and shower Bidet Private bathroom Hairdryer Freezer - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBeppu-Hotels-BEPPURISORTSTAYSPATSURUMI.h101492739.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBeppu-Hotels-BEPPURISORTSTAYSPATSURUMI.h101492739.Hotel-Information) ## About the area Beppu is home to Resort Stay Spa Tsurumi. The area's natural beauty can be seen at Aso Kuju National Park and Hells of Beppu, while Kijima Kogen Park and Umitamago are popular local attractions. African Safari and Harmony Land are not to be missed. [Visit our Beppu travel guide](https://www.expedia.co.uk/Beppu.dx6402) [View more Aparthotels in Beppu](https://www.expedia.co.uk/Beppu-Apart-Hotels.d6402-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.29520%2C131.46136&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wSdfZWdO0NiNHqzqLnoG5H9yVJw=) 23 Kumi, Beppu, Oita, 874-0849 ### What's nearby - ![Beppu no Jigoku - Beppu's hells in Japan](https://images.trvl-media.com/place/553248633988013383/31db1b10-fdab-4d90-a312-5197cc375d56.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hells of Beppu 5 min drive \- 2.2 miles - Horita Onsen 11 min walk \- 0.6 miles - Myoban Onsen 3 min drive \- 1.5 miles - Kankaiji Onsen 3 min drive \- 1.4 miles - Beppu City Traditional Bamboo Centre 7 min drive \- 2.0 miles ### Getting around - Beppu Station 16 min drive - Kamegawa Station 19 min drive - Oita (OIT) 42 min drive ### Restaurants - 井上唐揚げ 4 min drive - Terrace & Dining Sora 3 min drive - シーダパレス 4 min drive - 茶寮森澤 10 min walk - ウエスト 新別府店 4 min drive ## About this property ### Resort Stay Spa Tsurumi Aparthotel with a full-service spa, near Aso Kuju National Park This smoke-free aparthotel features a full-service spa, spa services and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment features a kitchen, free WiFi and a separate bath and shower. A hairdryer, free toiletries and toothbrushes are among the other amenities that guests will find. Resort Stay Spa Tsurumi offers 25 accommodations with complimentary slippers and a hairdryer. Accommodation at this 4-star aparthotel has kitchens. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily. There are 2 indoor/outdoor hot springs open between 3:00 PM and 10:30 PM. The temperature in the hot springs is set to 106°F. ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/69000000/68080000/68077400/68077343/3eea5d9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMANEK Inn Beppu Beppu - Pool - Hot tub - Free Wi-Fi - Air-conditioning 8.0 Very good 162 reviews £40 additional charges may apply 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=68077343&PinnedHotelID=68077343&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/5000000/4350000/4347000/4346903/97dbe5ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Seawave Beppu Beppu - Spa - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 231 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=4346903&PinnedHotelID=4346903&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/12000000/11980000/11974900/11974863/6abf4048.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arthur KITAHAMA BASE Beppu - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 94 reviews £45 additional charges may apply 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=11974863&PinnedHotelID=11974863&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4600000/4595700/4595608/a2af1275.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nishitetsu Resort Inn Beppu Beppu - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 1,001 reviews £50 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=4595608&PinnedHotelID=4595608&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room A, Non-smoking | Blackout curtains, bed sheets](https://images.trvl-media.com/lodging/95000000/94510000/94508900/94508843/84a3194d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAPANESE INN HOTEL MATSUKISO Beppu - Free Wi-Fi - Air-conditioning - Laundry room 8.6 Excellent 104 reviews £25 additional charges may apply 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=94508843&PinnedHotelID=94508843&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103810000/103801900/103801804/a4e20ce2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEPPU KANKO HOTEL ACE Beppu - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 36 reviews £58 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=103801804&PinnedHotelID=103801804&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/5000000/4580000/4572100/4572037/c9498e72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Beppu Beppu - Spa - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 1,000 reviews £47 additional charges may apply 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=4572037&PinnedHotelID=4572037&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/75000000/74280000/74272300/74272241/f3597fae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Beppu Ekimae Beppu - Free Wi-Fi - Restaurant - Air-conditioning - Parking available 8.6 Excellent 236 reviews £42 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=74272241&PinnedHotelID=74272241&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/10000000/9780000/9777000/9776950/006d6eb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beppu Daiiti Hotel Beppu - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 906 reviews £33 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9776950&PinnedHotelID=9776950&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe C, Non-Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/40000000/39040000/39034800/39034791/cc4178fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND BASE Beppu Beppu - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning 8.6 Excellent 110 reviews £46 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=39034791&PinnedHotelID=39034791&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=101492739&PinnedHotelID=101492739&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=101492739,68077343,4346903,11974863,4595608) ## Property amenities ### Pool/Spa - 2 indoor/outdoor hot springs - Full-service spa - Hot springs open from 3:00 PM - 10:30 PM - Hot springs water temperature - 41 ºC ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking options include a garage and a carport ### Kitchen - Freezer - Shared microwave ### Bathroom - 1 private bathroom - Bidet - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - TV in common areas ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - No lift - Well-lit path to entrance - Smoke-free property ### Services and conveniences - Limited-hour front desk - Vending machine ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 25 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 3:00 PM - 10:00 PM Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 3:00 PM to 10:30 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as BEPPURISORTSTAYSPATSURUMI Resort Stay Spa Tsurumi Beppu BEPPU RISORT STAY SPA TSURUMI Resort Stay Spa Tsurumi Aparthotel Resort Stay Spa Tsurumi Aparthotel Beppu ## Frequently asked questions ### Is Resort Stay Spa Tsurumi pet-friendly? ### How much does it cost to stay at Resort Stay Spa Tsurumi? ### What time is check-in at Resort Stay Spa Tsurumi? ### What time is check-out at Resort Stay Spa Tsurumi? ### Where is Resort Stay Spa Tsurumi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Resort Stay Spa Tsurumi Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Amenities ### 8.0 Property conditions & facilities 10 - Excellent 32 8 - Good 31 6 - Okay 9 4 - Poor 4 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Derek 12 May 2025 Liked: Cleanliness, room comfort, communication First hotel ive been to where there was no in person attendant but wow this was a greay experience. Easy parking, clean, good location. And the room was HUGE. Excellent value for money. The rooftop onsen was decent, could be better but that was just a bonus. ##### Derek Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Carissa 26 Aug 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities This hotel is so far out of town that walking in to town isn’t really an option (at least a hour walk) and the buses only run every half hour. As for the room itself, when you enter the bottom of the stairwell, you can turn on the light at the bottom but not the top. So you have to walk up into pitch black and use a flashlight to find the light switch at the top. The room barely cooled off, even with us blasting the AC units. Other than that, the rooms were nice and the onsen had a very pretty view. ##### Carissa Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Clifford 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The hotel was great and had your own parking, but not walking distance from anything; however very close driving distance to tourist spots. Location of the hotel is right next to the expressway entrance to either go to Oita or Yufuin, your like in the middle. Overall excellent hotel!! ##### Clifford Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### TERRY 10 Feb 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Stay away from this hotel: no person in the front desk; the heat was not working (-2 Celsius); no one answered the phone for customer service … worst nightmare for my stay in a foreign country that only a few persons speak English. I will try to dispute the charges for my stay. I was disappointed that Expedia didn’t step in to help!! Very frustrating and un-professional ##### TERRY Stayed 1 night in Feb 2025 ### 8/10 Good #### Amélie 24 Nov 2025 N’était pas où indiqué sur google maps et plans. Il faut se fier à Expedia seulement. Grande chambre, très bien. Propre. Bains sur le toit incroyable. ##### Amélie Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mizuki 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 丁寧かつ親切な対応でした。ロケーションや部屋の清潔さも申し分なしです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/fb85a887-3395-4a4f-9dc5-66a30ae031dc-1762512340795.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/94885abf-025d-4627-898d-024104ab7bf9-1762512349075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/42145d7d-3f97-4748-9b6b-40b6fe57a7b2-1762512355727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mizuki Stayed 1 night in Nov 2025 ### 6/10 Okay #### Catherine 30 Oct 2025 Liked: Cleanliness, room comfort j'ai réservé pour la vue sur la mer mais ma chambre donnait sur un parking ! C'est un mensonge dans l'annonce. ##### Catherine Stayed 1 night in Oct 2025 ### 8/10 Good #### HANAYO 26 Oct 2025 Liked: Cleanliness 良かったです! ##### HANAYO Stayed 1 night in Oct 2025 ### 8/10 Good #### Yasutaka 19 Oct 2025 Liked: Cleanliness, communication 露天風呂からの眺めは最高でした ##### Yasutaka Stayed 1 night in Oct 2025 ### 6/10 Okay #### mitue 16 Oct 2025 近場の食事何処案内があると良いですね。 ##### mitue Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Liliana 14 Oct 2025 Me fui a otro hotel el mismo día que llegué y se negaron a devolverme los tres días que pagué ##### Liliana Stayed 3 nights in Oct 2025 ### 4/10 Poor #### SUMIKAWA 5 Oct 2025 Liked: Cleanliness Disliked: Communication 洗面所、浴室のお湯が出ず、電話で問い合わせるとキッチンのお湯を出してみてと言われ、出したら出ました。その後試したら浴室も洗面所も出始め、安心してお風呂に入るも、シャワーはぬるいお湯しか出ず、しかもシャワーヘッドの穴は5分の1は塞がって水圧も弱く、寒くて大変でした。5分くらい浴槽側のお湯を出し続けたらようやく熱いお湯が出始めましたが、こちらの水圧もかなり弱く、なかなかたまりませんでしたがなんとか腰くらいまで溜めてあたたまりました。30分後に家族がはいると、またお湯が出なくなっており、結局大浴場へ行ってもらいました。この点だけは本当にどうか改善していただきたいと思いました。お部屋はきれいでした。 ##### SUMIKAWA Stayed 1 night in Oct 2025 ### 6/10 Okay #### ? 5 Oct 2025 Liked: Cleanliness, property conditions & facilities 手続きも簡単でわかりやすく、スタッフの人は居ませんがスムーズに出来ました。部屋もキーではなく暗証番号なので、いちいち持ち歩きも気にしなくて良くて良かったです。 ただ、使い方の問題?か、お風呂のお湯が全く出ず、水がずーっと出て(途中から一瞬お湯)、すごく大変でした…。 車があれば立地も問題なく、すごく綺麗で、お風呂以外は大満足です! ##### ? Stayed 1 night in Oct 2025 ### 8/10 Good #### KOMOTO 13 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication また行きたいと思うほどよかった! ##### KOMOTO Stayed 1 night in Sep 2025 ### 2/10 Terrible #### リュウ 10 Sept 2025 場所が分からず泊まれなかったです ##### リュウ Stayed 1 night in Sep 2025 ### 10/10 Excellent #### saburou 1 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities 想像以上に快適なホテルでした。とても良かったと思います.ありがとうございました。 また利用したいですね。 ##### saburou Stayed 7 nights in Aug 2025 ### 4/10 Poor #### haruhisa 28 Aug 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities ラブホを改装しての施設なので、そこに無理やり設備を入れてるので、奇妙な間取りですが、お値段相応かと。建物内にベンダーやコインランドリーがあるのは、嬉しい。 ただ、私の部屋だけかもしれませんが、シャワーの温度が上がるまで時間かかり、すぐに冷たくなる。また、シャワーヘッドの水量が少ないと感じる。 階上に露天風呂があり大変良いが、鍵付きのロッカーも無いので、少し不安を感じる。 ##### haruhisa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ミヅキ 25 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication お値段が安く不安でしたがお値段以上に満足です!快適にすごせました!お部屋も広くて綺麗でした! ##### ミヅキ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### DAIGO 16 Aug 2025 Liked: Cleanliness, room comfort #### 良かったです。 部屋も綺麗に掃除されていて裸足で歩いて逆に床のフローリングが気持ち良いです。 屋上の露天風呂は良かった。 ただ3人同時だと狭いかな。 ![](https://a.travel-assets.com/ugc/hotel-reviews/678ea50f-5dbc-4802-a756-ed600a117e32-1755334957497.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ed4fbcca-e09a-4a95-92f9-470c8596efbe-1755334956566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a690ea10-0ce1-4abe-b5f5-2f178ba00dc2-1755334957856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DAIGO Stayed 1 night in Aug 2025 ### 8/10 Good #### Fumie 28 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities 部屋が清潔で駐車場が広くて日陰に停めれるのが夏は助かります。 ##### Fumie Stayed 1 night in Jul 2025 ### 8/10 Good #### 幸浩 28 Jul 2025 Liked: Amenities チェックインの手続きがきちんとされておらず、入るのにかなり時間がかかりましたが、電話したらスタッフの方が迅速な対応をして下さいました。 露天風呂からの景色はとても良かった上に、別府湾で行われた花火大会がお風呂から見物できて最高でした。 ##### 幸浩 Stayed 1 night in Jul 2025 ### 4/10 Poor #### ?? 2 Jun 2025 Liked: Cleanliness チェックイン方法がわかりにくい 部屋のお風呂に桶と椅子がない ##### ?? Stayed 1 night in May 2025 ### 8/10 Good #### Koji 2 Jun 2025 Liked: Cleanliness, communication Disliked: Amenities 新しいので部屋は綺麗だが、壁紙がはかれかけてるなどメンテナンスが必要と思う。露天風呂は狭くお湯がぬるい。部屋の風呂もぬるく、冬は寒いと思う。 安いプランだったためか、駐車場が2台スペースだったので、停めるのに苦労した。ハッチバックの開閉、ドアミラーなど気を使う状態。 別府は価格が高めのホテルが多く、大分の方が安いところが多い。安さの面でここは良かったと思う。由布院に向かうのに場所も良かったと思う。 ![](https://a.travel-assets.com/ugc/hotel-reviews/dccf1d79-c476-4957-8b0a-1d368e0aa35a-1748823991501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e78d1cd-bc81-44d9-b978-341e63cf6000-1748823992089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/098efd61-6307-411f-b1f2-87bf7da6a02e-1748823992036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5fc8fa07-195a-48b1-8d05-b5ef28559e06-1748823992162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Koji Stayed 1 night in May 2025 ### 8/10 Good #### kanako 22 May 2025 Liked: Cleanliness, amenities, property conditions & facilities 良かったです。 ##### kanako Stayed 1 night in May 2025 ### 8/10 Good #### Hisako 28 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication お風呂から見える景色ガとても綺麗でした ##### Hisako Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Shukubo Kawaseminoshou - The Kingfisher resort -](https://www.expedia.co.uk/Taketa-Hotels-Shukubo-Kawaseminoshou-The-Kingfisher-Resort.h17363713.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Glamday Style Hotel & Resort Okinawa Yomitan](https://www.expedia.co.uk/Okinawa-Hotels-GLAMDAY-STYLE-HOTELRESORT-OKINAWA-YOMITAN.h33352505.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.co.uk/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [HOSHINOYA Karuizawa](https://www.expedia.co.uk/Karuizawa-Hotels-HOSHINOYA-Karuizawa.h2824199.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.co.uk/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.co.uk/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.co.uk/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [koukasha](https://www.expedia.co.uk/Yamaguchi-Hotels-Koukasha.h103823869.Hotel-Information) > > [Rakuten STAY VILLA Fuji Yamanakako](https://www.expedia.co.uk/Yamanakako-Hotels-Rakuten-STAY-VILLA-Fujiyamanakako.h54138315.Hotel-Information) > > [The Terrace Club Wellness Thalasso At Busena](https://www.expedia.co.uk/Okinawa-Hotels-The-Terrace-Club-At-Busena.h5174538.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kanatanosato](https://www.expedia.co.uk/Wakayama-Hotels-Kanatanosato.h107541516.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Shisekiryokan Kagetsu Taisyokan](https://www.expedia.co.uk/Takeo-Hotels-Shisekiryokan-Kagetsu-Taisyokan.h95768211.Hotel-Information) > > [Ohnoso](https://www.expedia.co.uk/Onjuku-Hotels-Ohnoso.h98506481.Hotel-Information) > > [Fuji Lake Hotel](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Fuji-Lake-Hotel.h5183138.Hotel-Information) > > [edit x seven FUJI GOTEMBA](https://www.expedia.co.uk/Gotemba-Hotels-FAV-LUX-FUJI-GOTEMBA.h112914944.Hotel-Information) > > [Asakusasannsou](https://www.expedia.co.uk/Uonuma-Hotels-Asakusasannsou.h94758363.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Sado Ryotsu Shiizaki Onsen](https://www.expedia.co.uk/Sado-Hotels-SADO-RYOTSU-SHIIZAKI-ONSEN-SUNSETLAKE-THE-HOTEL-AOKIYA.h23365964.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.co.uk/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Forest Villa Huis Ten Bosch](https://www.expedia.co.uk/Sasebo-Hotels-Huis-Ten-Bosch-Forest-Villa.h11900097.Hotel-Information) > > [Mr KINJO in Nishihara Inter](https://www.expedia.co.uk/Okinawa-Hotels-Sekai-No-Sakihama.h33757566.Hotel-Information) > > [Kannawaen](https://www.expedia.co.uk/Oita-Hotels-Kannawaen.h20371298.Hotel-Information) ---