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"The staff were wonderful to a young family with a newborn baby and pet. Went out of their way to make all four of us feel welcomed and supported. We will definitely return to Park Plaza London Riverbank and spread the word to all of our friends and family. Thank you!"

"Excellent customer service"

"This was our second time at Park Plaza westminister, the location is great for walking to a lot is the attractions. The hotel’s digital checkin was great after along flight. Room service was quick and the house keeping staff was efficient. We will definitely return."

"Excellent, relaxing, superb unobtrusive staff, very friendly team. Rooms very clean, modern and well designed. Shower 🚿 out of this world. Breakfast was the very best we have ever had. Would highly recommend!"

"Great stay - person on reception was brilliant "

"Fantastic stay, lovely room with a great view. I'd booked this as a romantic getaway and was thoroughly impressed. I'll definitely use the hotel again."

"The hotel is very convenient and close to transportation facilities. Staff are very nice and considerate. Kids friendly and many dining options available. We had a great time to stay there."

"Beautiful historic hotel. Incredible staff. Perfect location. Would absolutely stay here again and recommend. "

"Excellent location if you're a Theater District fan and love Covent Garden and the National Gallery in Trafalgar Square. My room was very nice (renovated walk-in shower) and staff allowed us to check in early at 1100 vs 1500. Breakfast was good except for the coffee, and all staff treated us well. The area felt safe, even at night. "