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"This time around it wasn’t as good as my previous stay at this place, sorry to say but the first room i was given room 410 didn’t have any WiFi, the curtains were broke and wouldn’t close also with the room not having double glazing windows and being level to the busy main road the car noises are so loud and not possible to have a good nights sleep! After i complained about this i was given a room in the main building room 134 on the far side however the WiFi didn’t work properly here either so i wasn’t able to do any work on my laptop also the room wasn’t cleaned properly as the tea cups had lipstick and tea stains from previous customers. The bathroom wasn’t cleaned either the shower drips all night and doesn’t shut off properly and saying it was 3 degrees in the night the heater was turned off even though to the morning! Was a very good nights sleep! The only positive is the spa area is lovely and there lots of parking. "

"Clean and comfy but carpark was horrendous, ridiculously tight and £20 for the night is a rip off."

"Lovely location, slightly outside of city centre but being on the university grounds is lovely and quiet. The accommodation is amazing value too, lovely bar area and self serve check in was a dream."

"My wife and I always like to come to this hotel because of the good food and friendly staff any close to the airport "

"Always a friendly welcome and nothing is too much trouble. Excellent food and service."

"Good service and fast checkin, "

"Our room was ready for check-in rm 122. The shut window let alot of noise in from busy road. Pillows arent the comfiest. The breakfast was good, nice selection, hot english breakfast and tasty crispy bacon. My night was disturbed at 1.30am-2.30am by noisy guests slamming door and arguing loudly so it disturbed my sleep and didnt then feel safe. The car park is £5 surcharge which should just be added to the hotel booking cost as where else does one park! Location is good, near to spa and decent restaurants."

"Lovely room. Comfy bed. Spa nice but could do with a bit TLC. Conveniently located and secure carpark "

"Very friendly and helpful staff "