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"Clean room"

"Front of house staff were best thing about the hotel. Decor was outdated & bed sheets smelt. The gym was the worst gym I’ve ever been to, wasn’t even x2 of some of the weights. Really needs addressing if the hotel is advertising a gym as an facility"

"Room was clean and well appointed. Excellent sound insulation. Bed good but pillows a little hard. Breakfast fin. Brasserie bar gets very busy in the evening. Parking very reasonably priced. "

"Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however."

"Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast "

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"Great check in clean room"

"Stayed in academy room. Basically an OK room but uncomfortable bed, cold with only a thin duvet. Did ‘t sleep well as a result. "

"Due to an 'oversight' a man entered my room without knocking making me feel very unsafe."