Compare and book 4 Star hotels in Basingstoke, England

"Place was nice enough but spoilt by unruly children whose parents felt that getting them to chase sfter a ball and climbing all over the furniture in the restaurant was ok. Staff stood by and ignored this."

"Breakfast was outstanding "

"I really liked my room: clean, modern and functional. The QRCode based room service was a big 1/5 stars for me. Menu item availability wasnt current and it took 40 minutes to sort this out with a chat bot firstly, no promised human (waited 20 minutes) a guy on the phone who wasn’t on the site and who suggested I go downstairs with my query (! Room service man!) a chat with reception, another chat with reception…..I did eventually get my dinner delivered to my room. It was nice."

"We had a lovely stay and the team were all very friendly. The room was spacious and very clean, with a great shower, but the outlook was not great, and I feel that the view should be described at the booking or room description stage. The Brasserie evening meal was superb and we thoroughly enjoyed it. Our breakfast was also in the Brasserie and we were lucky enough to have a table with a river view. The breakfast was pretty good, however the cooked breakfast was luke warm, the fruit selection was lacking and the apple juice was very watery. "

"Really good all round"

"Breakfast was good. The only downside was there was no power socket next to bed."

"We were not informed in advance that the swimming pool would be closed, which left our children very disappointed. We raised the issue with reception, but the staff were unhelpful and showed little interest in resolving the situation. Even after management became involved, we did not receive an apology. While they offered to refund our car parking, they were unable to process the refund back onto my card. After waiting 45 minutes with no resolution, I eventually gave up."

"Just home from the most amazing five days here. The hotel is spotless and the staff all smiles,. My grandkids loved the warm swimming pool, the outdoor gym and the playground. The grounds are wonderful kept, full of mature trees, a war memorial and a pretty fountain. And that's before you get to the front of the hotel. The breakfasts blew us way, and our one evening meal was delicious. "

"IT WAS A GOOD STAY , STAFF FRIENDLY, FUN GAMES , DECENT GYM ALSO... THE HOTEL HAS ONLY THE ONE PINBALL MACHINE, I THINK IT WAS MY MISTAKE BUT THOUGHT IT HAD MORE & INCLUDED THE GUEST ROOMS - BUT SADLY NOT 😥 BUT , I WOULD STAY THERE AGAIN ! ALSO , YOU CAN DRINK IN THE BAR AFTER 11 PM ... NICE "