Basilica dei Santi Apostoli

A beautiful building. Scrupulously clean. Staff top to bottom were lovely. Room very spacious with high ceilings and lovely windows with shutters and blackout curtains. Bathroom was great and had a powerful shower. Beds and pillows were very comfortable for us…firm but not hard. 2 wardrobes with drawers and bedside tables also had drawers. Safe in the wardrobe. There’s a heating radiator and air con in the room. Convenient location. 10 mins walk to Bologna metro. In total 30 mins to most landmarks (some less). We also used the buses frequently. Excellent bus service in Rome. Breakfast…lovely staff…but quite basic. A lovely location and quiet. Wouldn’t hesitate to recommend. Thank-you for a lovely stay.

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!

The only downside of our stay was the room temperature. The room was quite warm, especially at night, which made it uncomfortable to sleep. Other than that, we had a very pleasant stay, and this was our only complaint.