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"There was a young persons football tournament on resulting lots of them around the hotel which is fine however parents allowed them to run riot which could have been avoided had the staff been more hands on and ‘seen’ Yes parents should be monitoring their children and if not should be told by staff if children were misbehaving but nothing was said as there was not enough staff to monitor or deal with the situation Some of tables and surrounding areas were left very dirty with crayon’s everywhere and no attempt to clean them by staff when they walked passed. This also resulted in early morning noise and the children ran riot in the corridors, yes there were signs to be quiet and respect other guests but these were at adult height. In our view corridors should have been checked regularly with so many children being in the hotel as this is also a hazard as they were running through corridor doors and letting them bang shut As one of our party has MS, this all made her extremely uncomfortable with the above mentioned mess and children flying about "

"Warm comfortable room in lovely hotel that is walking distance from lake. House was where Beatrix Potter took holidays & she eventually bought it for her mother. Love the whimsical touches such as carpets & wallpaper. Easy private parking included. Stairs to rooms on first & second floors but staff help with luggage if needed. Dinner & breakfast at the hotel restaurant were good."

"Attractive location right on the waterfront with boat moorings, lakeside patio and garden. Relaxed atmosphere, airy common areas and a cosy bar. We had a lovely lake view room. Good unpretentious food in the brasserie restaurant. Will come again!"

"Great hotel and if you get All Inclusive for the right price it’s well worth it. We really enjoyed the breakfast and evening meal every day and the choice of drinks is great. The hotel lobby and bar areas are clean and well kept. Kids entertainment every night of the weekend which is in a separate room from the main area where they have bingo and a different act on every night. The only downside was that the family room we were in was very dated, the bathroom wasn’t clean when we arrived and the beds were uncomfortable. This wouldn’t put me off staying there in the future, really enjoyed the stay overall."

"Would s stay there again "

"Great hotel and location, welcoming staff that couldnt do enough for you. Will definately revisit"

"Breakfast was fine, not too many options and certain items ran out of quantity which they did finally provide again but after a wait. There was ample off side parking, with small fee or free."

"Hotel was comfortable, room larger than expected & shown in photos. Rooms overlooking the car park can be a little noisy, and affected by the smell of smoke, but that is due to inconsiderate people rather than a hotel issue!"

"Okay"