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"I booked the Lakes hotel for my husband’s birthday. I requested a surprise package which included balloons and confectionary. We had a complimentary upgrade to the Windermere suite as this made it even more special for my husband and he was really over the moon with the views. From start to finish the staff were welcoming, kind and really helpful. On arrival, Mali one of the receptionist gave us a tour of the hotel. Mark showed us to our room and showed us how to use the hot tub etc. We enjoyed the using spa facilities and we also dined in one of the hotel restaurants called Mizumi. The food was lovely and staff were helpful. Thank you for this amazing stay, it was amazing!"

"Amazing "

"The staff was amazing and really friendly. The bed was heavenly! "

"The 1 bedroom apartment was huge with two bathrooms, a great view and very large comfortable bed and spotless"

"Staff were amazing so helpful and friendly and the hotel was immaculate we will definitely be visiting again "

"Everything about this say was perfect. The staff were lovely, the room was beautifull with the view over the lake and was very clean and tidy. The food was delicious. We will be stopping again when we are in your direction "

"Lovely garden room,excellent staff,very friendly and attentive. "

"Very nice room. Restaurant dinner and breakfast excellent quality. Friendly staff "

"Friendly staff, clean and comfortable room, great breakfast "