Search Mountain Hotels in Ballater

"The hotel itself as well as the entire property is beautiful and well maintained. Beds were comfortable, rooms clean, food was good. Prices were exorbitant for literally everything. Most are across Scotland and the UK. The real issue we encountered, was certain staff were distasteful and had an obvious distain for foreigners. We come from Texas, I brought my dad here for his 68th birthday as a surprise to see our homeland. Mirela and her sidekick (short dark hair and blue eyes) openly pointed and snickered at us during our $200 dinner (on may 1st at 6pm - for management to look into). I can only guess they assumed we were a couple? Either way it was very disheartening and extremely rude. I hope management takes this seriously because we will not be recommending this place to any of our friends or family due to this disrespect. Spending over $1,000 for a 2 night stay, I would expect a much higher caliper of class. With that said, most other staff was kind and helpful. The front desk clerk may need to work on her poker face to help hide her disdain for travelers as well. Angi I believe."

"Room was clean, food not great, didn't appreciate getting my drink in a plastic pint glass"

"Beautiful exterior and garden area, close to town. Unfortunately the 2nd floor room was hot enough to melt my recently purchased chocolate that was on the desk. Was about 80 to 85 degrees and there is no air-conditioning. The staff brought up a fan after multiple requests which we propped in the window that could only open about 6 inches. Contributing factors may have been the full hotel (and heat rising on a 60 degree day) or the exposed HOT to the touch pipe at the baseboards that went into the radiator (which was turned off). Rough night sleep where we debated sleeping in the lobby or going elsewhere about 10:30 PM."

"Great for young children, lots to do within the resort, breakfast was nice with lots of choice. Room was clean, but the hotel on a whole needing a bit of upgrading and decorating. Would recommend though and would return."