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"The hotel is very interesting with it's prison history, though that is also slightly a hinderance. We were in the Houses of Correction and it didn't really feel part of the hotel, you had to leave the main hotel travel across the courtyard to another building that actually felt a little bit like a travel lodge heading to our room. The staff were amazing though, from check-in, to room service, to breakfast and checkout - So absolutely nothing to fault there! I'd just recommend requesting a room in the main part of the hotel as that might be better than what we had."

"Breakfast was amazing! Happy we changed our mind and decided to eat there on our last day. The rooms were very clean and maintained, and the facilities are pretty modern. Staff was helpful and nice"

"All facilities were excellent, staff excellent and the buffet breakfast was the best I’ve had and I’ve had a few, highly recommend!"

"Staff were very friendly and helpful, bar and food area were great. Only thing that let it down were conditions of the bedroom, heating stuck on 29c so we had to open windows, mattress was lumpy. "

"Great breakfast. Attentive staff. Very easy to get the bus into the centre "

"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"It was convenient for visiting the Castle"

"The room was incredibly small"

"Breakfast, views and room "