Design Double Room (Kinkart) | Premium bedding, individually decorated, individually furnished

Reviews of Priamos Hotel Erato

3.5 out of 5
Priamos Hotel Erato
72 Iraklidon, Athens

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 6 nights in Sep 2023
Response from Priamos on 1 Apr 2024
Dear Guest, we thank you for your kind words and as a gesture of gartitude towards you, if you decide to visit us again on your next vacation, we will be happy to offer you a one day stay free of charge, with your reservation in any of the available rooms we have to offer. Best regards Priamos Erato Hotel

4/10 Poor

KONSTANTINOS

Disliked: Staff & service
Τελείως ανοργάνωτη, λάθος στην κράτηση, πρόταση για άφιξη στις 23:30 κ.λ.π Η κράτηση ακυρώθηκε μετά από όλα αυτά αλλά χρεώθηκα κανονικά
Stayed 1 night in Feb 2024
Response from An on 25 Feb 2024
Mr. Economou, it is dishonest to comment presenting the facts in a distorted manner. When you made the reservation for 14/2, we informed you that due to Valentine's Day, the availability of the rooms based on the schedule was extremely limited. We suggested you come after 23:00 to be able to serve you, since your room would have been previously occupied. We also informed you that you could cancel your reservation if you were not comfortable with the above but you told us that you had no problem and that you would come after 23:00. So we waited for you at the prearranged time, indeed reserving the room, but you were unable to inform anyone, just never showed up. So what should we do as a business? if you had notified us of your cancellation, you can be sure that we would have returned the money to you, as we always do.

10/10 Excellent

Yehonatan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend for any couples who want to relax in a cozy place. There's very nice air conditioning, wonderful staff, and the room was very good, with an excellent breakfast every single day. We have requested prior to booking that the room be deep cleaned, as the hotel allows smoking at the rooms. They've done an excellent job and we have not noticed any foul smell. Our room was honestly more than what we wanted, and it was excellent. The view of the city from our floor was also very nice, and we enjoyed the landscape. Only gripe I have is that not all the staff understand English to the fullest extent, which can lead to some awkward interactions and miscommunications. While not a big deal for the most part, try speaking clearly and with separated words for the best experience (in English). Location is excellent and a 6 minute walk from the metro station. Only issue I personally had is that in Athens pedestrians are not the priority, so exercise caution crossing the road to the metro.
Stayed 7 nights in Sep 2023
Response from Erato Team on 17 Jan 2024
Dear Guest, we thank you for your kind words and as a gesture of gartitude towards you, if you decide to visit us again on your next vacation, we will be happy to offer you a one day stay free of charge, with your reservation in any of the available rooms we have to offer. Best regards Priamos Erato Hotel.

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Room comfort
smoke
The hotel room smelled like smoke, for that reason alone I cannot stay again. It’s unfortunate because the rooms are cute and fun.
Stayed 1 night in Sep 2023
Response from An on 18 Sept 2023
We are very sorry that we did not meet your expectations. In fact, your room had been thoroughly cleaned and ventilated and our staff made every effort to make it non-smoking, but unfortunately many times non-smokers are very sensitive to the smell of smoke, of course justified. We simply had to change your room by recommending someone else from the excellent rooms we have with different themes, even doing a room upgrade to make you forget this unpleasant moment. Our only observation is that the rating is unfair since after check in you didn't stay and decided to leave without giving us the opportunity to host you in our special way and turn your dissatisfaction into an unforgettable stay experience. We hope in the future you will give us this opportunity.

6/10 Okay

Dmitriy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Priamos Erato team on 8 Sept 2023
Dear guest, we are sorry to learn that during your stay at the hotel, we did not meet your expectations, however we believe that it's unfair to critisize the experience we provide, from the viewpoint of the 1 hour that you've spent at the establishment before leaving, unfortunately you didn't give us the chance to accommodate you properly.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2023
Response from Priamos Erato team on 7 Sept 2023
Dear Guest, we thank you for your kind words and as a gesture of gartitude towards you, if you decide to visit us again on your next vacation, we will be happy to offer you a one day stay free of charge, with your reservation in any of the available rooms we have to offer. Best regards Priamos Erato Hotel.

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lucky we found this hotel, it was worth every penny, the rooms me and my friends got were so cool, breakfast in bed and no need to go somewhere get in line and wait, we asked to leave our luggage there and the receptionist gladly helped out.
Response from Priamos Erato team on 14 Jul 2023
Dear Guest, we thank you for your kind words and as a gesture of gartitude towards you, if you decide to visit us again on your next vacation, we will be happy to offer you a one day stay free of charge, with your reservation in any of the available rooms we have to offer. Best regards Priamos Erato Hotel

10/10 Excellent

Madlen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good area, full of places to visit at day and explore at night, not far from the beaches either, the staff provided great help and the rooms we got were amazing!
Response from Priamos Erato team on 14 Jul 2023
Dear Guest, we thank you for your kind words and as a gesture of gartitude towards you, if you decide to visit us again on your next vacation, we will be happy to offer you a one day stay free of charge, with your reservation in any of the available rooms we have to offer. Best regards Priamos Erato Hotel

10/10 Excellent

Andrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was superb, spotless and the breakfast very generous, it's served in the room (even more convenient) and a small sprint away from the Parthenon. The staff really helpful and willing to listen, no complaints of any sort from us and definitely visit again if in Athens!
Response from Priamos Erato team on 1 Jul 2023
Dear Guest, thank you for your honest review and we are happy to know how well recieved was your experience during your stay. Also to demonstrate our gratitude for hosting you, if you decide to visit us again on your next vacation, we will be happy to offer you a one day stay free of charge, with your reservation in any of the available rooms we have to offer. Best regards Priamos Erato Hotel

10/10 Excellent

Ergesta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience. The room was clean and very nicely decorated. The staff very friendly and helpful and also the breakfast was amazing.
Response from Priamos Erato team on 1 Jul 2023
Dear Guest, thank you for your honest review and we are happy to know how well recieved was your experience during your stay. Also to demonstrate our gratitude for hosting you, if you decide to visit us again on your next vacation, we will be happy to offer you a one day stay free of charge, with your reservation in any of the available rooms we have to offer. Best regards Priamos Erato Hotel

6/10 Okay

William

Liked: Room comfort
Comfortable bed but not what I was expecting.
I booked this hotel in Gazi as it came up as a queer friendly hotel. I was expecting something a little different, and while I felt comfortable there it wasn’t an overly friendly place to stay. I didn’t read enough reviews and thought it was more of a unique hotel rather than a chain. The one big positive was the bed was super comfortable, also good wifi connection. However the overall vibe of the hotel was a bit tacky and smelled of cigarette smoke and there was a fair bit of noise, sounded like cleaners were coming and going at all hours. Location wise it was very easy and close to walk to main attractions or hop on the metro station near by. I felt safe but it wasn’t the nicest part of Athens.
Stayed 2 nights in Aug 2022
Response from Priamos Erato team on 2 Sept 2022
Dear William Andersen, we are sorry that during your stay at our hotel the experience we provided did not meet your expectations. Please note that your reservation was for a smoking allowed room as stated in your reservation preferences, in which case we diligently prepare the room accordingly. Priamos Erato Hotel is indeed a part of a larger chain of hotels that provide luxury rooms and target the young adults and couples while having also the retro theme in selected rooms for the more mature clients, of course we are LGBTQ friendly and treat every customer with the respect and care they deserve, providing the highest quality of service possible, the hotel is located at the heart of the capital and within walking distance from most of the monuments and museums as well as entertainment parks, cafes, clubs, etc. The streets near the property are constantly full of tourists and locals while there is a notable law enforcement officers presence through the area at all times, therefore personal safety is an issue of concern in Athens at the same level as is in all others highly developed cities around the globe. Best regards Priamos Erato Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most unusual hotel room I've stayed in. Would not call it art deco... Staff very nice, breakfast in the room good. Liked the balcony, even if it was overlooking a busy street.
Stayed 4 nights in Oct 2023

6/10 Okay

Nadine

Travelled with family
Auf ebookers wird das Hotel als Artdeko Hotel angepriesen, ist jedoch einfach ein Erotikhotel....nicht so toll für einen Mutter/ Sohn Städtetrip. Zimmer war ok, kein Schrank und keine Kommode, wohl mehr für halbtagesaufenthalt, Dusche ohne Vorhang. Bar ist eine schummrige Ecke mit Getränken aus dem Frigor. Frühstück aufs Zimmer, jedoch fast nur Fertigprodukte. Personal sehr freundlich, daher 3 Sterne und Lage ist gut. Für Verliebte sicher gut, jedoch könnte der Beschrieb ehrlicher sein.
Stayed 5 nights in Sep 2023
Response from An on 1 Oct 2023
Dear guest, we are sorry that we didn't meet your expectations but we have to tell you that we don't even know ebookers and we don't have any cooperation with it. Our collaboration is with Expedia and from there anyone can easily be fully aware of the romantic philosophy of our hotel. Surely you can easily understand from the Expedia photos that it is not a hotel for families but is ideal for adult couples. Thank you

4/10 Poor

claire

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
La chambre aucune isolation phonique. Dommages
Stayed 1 night in Jun 2023
Response from Priamos Erato team on 21 Jun 2023
Dear Guest, we are sorry that your stay at the hotel did not meet your expectations, let us simply inform you that all of our rooms have aluminum soundproof balcony doors and windows, since we are located at the center of the city. But the doors of the rooms are not, we offer 24/h housekeeping therefore this could be the issue that troubled you. Priamos Hotel Erato provides luxury rooms and target the young adults and couples while having also the retro theme in selected rooms for the more mature clients, of course we are LGBTQ friendly and treat every customer with the respect and care they deserve, providing the highest quality of service possible including 24/h cleaning services to be on par even with the most demanding of situations, We thank you for choosing Priamos Erato hotel.