Property entrance

Reviews of Athens Mansion Luxury Suites

4 out of 5
Athens Mansion Luxury Suites
11, Evripidou St., Athens, Attiki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 385 reviews" "
Rating 8 - Good. 86 out of 385 reviews" "
Rating 6 - Okay. 15 out of 385 reviews" "
Rating 4 - Poor. 4 out of 385 reviews" "
Rating 2 - Terrible. 5 out of 385 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jekaterina

Travelled with partner
Liked: Cleanliness, staff & service
Small rooms. Thin walls…can hear everything
Stayed 2 nights in Aug 2023

2/10 Terrible

Vadim

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Paper thin walls. Everything is very tight and outdated. Hard to find location on maps. Mattress and pillows are rock hard.
Stayed 1 night in Sep 2022

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very tiny elevator that couldn’t carry luggage and people. Old sewage so had to throw used toilet paper in a trashcan instead of toilet. Needs better sound insulation from loud neighborhood.
Stayed 2 nights in Sep 2022

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel, very walkable to major attractions in Athens, the staff was exceptional - professional, courteous, extremely knowledgeable, very friendly and kind and went above and beyond to make my trip magical. The rooms were spacious clean and had beautiful views of downtown Athens. I could hear the bells of the church tolling in the morning which was incredibly memorable
Stayed 3 nights in Jul 2022

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a bummer that there wasn't a microwave or a coffee maker. I was scared that I had left my rings out accidentally when we left and when we came back all was there. The cleaning staff was awesome. The staff in general was great! We had a little trouble finding the door when we first arrived but otherwise was a stellar stay. Thank you!
Stayed 5 nights in Jun 2022

10/10 Excellent

Sabeena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely pleasant and answered all our questions. The property is close to Acropolis and Plaka. Great food an reasonably priced.
Stayed 3 nights in May 2022

10/10 Excellent

Thomas

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view in Athens
Amazing boutique Hotel in the lower Plaka with rooftop bar and restaurant overlooking tie Acropolis. Staff friendly and helpful. This was our second stay and would go again.
Stayed 2 nights in May 2022

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited this boutique hotel as the last stop on our honeymoon. Our suite was gorgeous, clean and located in the most convenient area - right in the center of everything. The rooftop area was also the perfect spot for a night cap overlooking the Acropolis. The only con was that it was definitely a bit noisy at night. We had to play white noise to block out the music and mopeds outside
Stayed 1 night in May 2022

6/10 Okay

liat

Stayed 3 nights in Apr 2022

10/10 Excellent

David, Issaquah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional and always exceeding expectations. They opened the restaurant early for breakfast on two days to accommodate our schedule. Quiet location.
Stayed 3 nights in Oct 2021

8/10 Good

Fred

Liked: Cleanliness, property conditions & facilities, room comfort
Mansion Good Value as Advertised
Very pleasant short stay. Staff were extremely courteous and helpful. Room is clean and attractive. The mansion is very nice even if the sleeping rooms are a bit small. Great location in Athens. Near many great restaurants and historical sites. Hotel is as advertised and a good value.
Stayed 2 nights in Sep 2021

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
When booking our stay, we wanted to make sure we were walking distance to the nightlife and acropolis and this hotel is ideally situated for both. The hotel itself is very nice with spacious rooms. The rooftop is wonderful with great views of the Acropolis. The service was fantastic. James at the front desk was extremely helpful. I asked if he knew anyone that we could hire for a private tour of the acropolis and he knew connected us with an experienced tour guide who was excellent. The bartender on the rooftop (Chris I believe) was very accommodating as well and stayed late past the closing of the rooftop so we could continue to enjoy drinks and the view. The only reason I did not give this the highest rating was the noise level. There is a church right behind the hotel that rings its bells starting at 6:30AM and rings every 30 minutes after that. Given how close in proximity the church is, the bells woke us up every half hour and had zero ability to sleep well after this time. Further, the Athenians party quite late and the noise level from the street came in quite clearly hearing music, laughter, conversations until 4-5AM. Note that we had a floor on the second floor facing outward, so perhaps there are quieter rooms upon request, but definitely a negative about our stay as we were quite tired during the 2 days we were there.
Stayed 2 nights in Aug 2021

8/10 Good

Ebony

Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My wife and I booked a stay at Athens Mansion Luxury Suites for our honeymoon. We had a free cancellation booking. When it came time to travel to Athens, our flights were cancelled due to COVID. We called the hotel 2 weeks ahead of time (prior to cancellation) and we were told that we could either cancel, or keep our rate and move it to some time in 2022. I requested to move it to June 2022, and I was told that I was all set. 2 weeks later, when we were originally scheduled, I get charge $460 for our stay which we had moved to 2022. I called and spoke with someone, and they told me that they do not move reservations, and that we missed our booking. They refused to refund me, and refuse to honor my 2022 booking I moved it to. Worst customer service I have experience for a hotel. I know that these hotels are hurting from COVID, but I tried to help them out by moving my reservation rather than utilizing the free cancellation. This has been a nightmare, and they have stolen my money. I have not experienced this before with a hotel. Would never recommend this hotel. There are too many other better hotels out there with better customer service.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some urgent printing just as I was leaving and Kostas on reception handled it super quickly and there was no charge. Really helpful. Also a free bottle of wine! Excellent
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on roof terrace. I have never yet received a vip benefit in this hotel or any hotel.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous from the lobby to the rooms. The staff was so welcoming, fun, and prepared to give suggestions on routes, food, bookings, Ect.
Stayed 1 night in Aug 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Good location if not a pretty street. Close to sites. Good value.
Stayed 3 nights in Jul 2021

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were elegant w good air con. Choice location, with a cooked to order breakfast. Couldn't imagine it better.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful hotel in the heart of Athens! Highly recommend it!
Stayed 4 nights in Jun 2021
Response from Valentina on 24 Jun 2021
We appreciate all of your feedback and comments. We hope to see you back again here in Athens . Thank you again for your review. Warm Regards Valentina Gioulbiakidou Reservations Manager

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Valentina on 24 Jun 2021
Dear Taylor, Your rating is highly appreciated. Thank you. Warm Regards Valentina Gioulbiakidou Reservations Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Valentina on 24 Jun 2021
Dear guest, Your rating is highly appreciated. Thank you. Kind Regards Valentina Gioulbiakidou Reservations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel ! Good location , many restaurants around here , super clean , I would like to share about staffs . All of staffs are wonderful, friendly and useful. Mr. PANOS help me a lot useful information in Athens and more . Mr . KOSTAS email to me a long list about necessary information in SANTORINI. Thanks you very much ! Absolutely stay here again . Edward
Stayed 3 nights in May 2021
Response from Valentina on 24 Jun 2021
Dear Guest, Thank you so much for writing such a wonderful review for Athens Mansion. We appreciate all of your feedback and comments. We hope to see you back again here in Athens . Thank you again for your review. Warm Regards Valentina Gioulbiakidou Reservations Manager

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the heart of Athens
Lovely stay, the hotel is clean, nicely decorated with great facilities and is situated in the heart of Athens, surrounded by interesting shops, a minutes walk away from fabulous tavernas and a 30 minute walk to the Acropolis - if you’re heading that way remember to walk rather than go by taxi, there’s lots to see. If you arrive at night, don’t be put off by the closed shops and the graffiti, this place is safe and friendly. The shops come to life in the morning and the bars and restaurants are excellent.
Stayed 2 nights in Sep 2020
Response from Andreas Katifes on 21 Sept 2020
Dear Kim, Thank you very much for taking the time to provide your feedback on here and for your rating. Highly appreciated! Hoping to welcome you back to our hotel on a future visit in Athens. Warm regards, Andreas Katifes Front Office

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Sotiris on 2 Sept 2020
Thank you for your review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Sotiris on 27 Aug 2020
Dear Guest, Thank you for review! We are looking forward to have you here again!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Convenient location close to many things, hotel was newly renovated, and breakfast was amazing.
Stayed 3 nights in Mar 2020
Response from Sotiris on 18 Aug 2020
Thank you for you kindness! We are looking forward to have you here again! Best regards, Athens Mansion Luxury Suites

10/10 Excellent

Joannis, Limassol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service We will definitely return
Stayed 1 night in Jul 2020
Response from Andreas Katifes on 17 Jul 2020
Dear Joannis, Thank you so much for your review. Looking forward to welcoming you back in our hotel. Warm regards, Andreas Katifes Front Office

6/10 Okay

Amanda, NYC

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel has poor communication skills. Due to the current pandemic and travel restrictions we were unable to stay for the night. We emailed the hotel and they were not responsive - it also came to our attention that the manager who can approve travel requests or changes is only available on weekends for a small amount of hours. If you have no issues or last minute changes I’m sure this hotel is great. But we have been very disappointed.
Stayed 1 night in Jun 2020
Response from Sotiris on 17 Jul 2020
Dear Mrs. Amanda, Thank you for your e-mail. We kindly inform you that most of the hotels in Greece were closed the last 4 months and as a result we had not the chance to communnicate to our guests the way we usually do. Our hotel is a customer-focused business and we use to treat our guests doing our best and this is the reason why we are terribly sorry for this discomfort we caused to you! Your review is extremely helpful for us all. We are looking forward to the chance of making your stay with us an unforgettable experience! Best regards, Athens Mansion Luxury Suites

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Andreas Katifes on 22 Mar 2020
Dear Marilyn, Your rating is highly appreciated! Thank you for staying with us. Warm regards, Andreas Katifes Front Office

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Beautiful place to stay, the whole staff from doorman to reception desk to the lady serving breakfast on their rooftop where very pleasant. They arranged airport pick up, and accommodated us by letting us check in early. The elevator is kind of small like almost all places in Athens, but no big deal ,just do an additional trip for the luggage and you will be just fine. On an end note , the room was spacious and very clean.
Stayed 1 night in Mar 2020
Response from Andreas Katifes on 9 Mar 2020
Dear John, Thank you so much for your review and rating! It fills us with great pleasure that you were so much satisfied with our facilities and the service of our staff. Thank you for staying with us! Warm regards, Andreas Katifes Front Office

10/10 Excellent

YEKUTIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD
VERY GOOD. BEST LOCATION. FRIENDLY STAF.
Stayed 4 nights in Feb 2020
Response from Andreas Katifes on 3 Mar 2020
Dear Yekutiel, It's been such a great pleasure to have met you and your wife! Thank you for choosing our hotel for your stay in Athens. Mazel Tov. Andreas Katifes Front Office

8/10 Good

OJ, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Location, high ceilings, near a supermarket, cleanliness, near good places to eat Dislikes: Rooms should come with bathrobes and need better slippers. Need more electric sockets as the corner room only had 2 electric sockets (by the bedsides)
Stayed 3 nights in Feb 2020
Response from Andreas Katifes on 22 Feb 2020
Dear OJ, Thank you for your feedback. As it is our concern to know that our guests are having a wonderful experience in our hotel, we will look into the slippers issue promptly. Thank you for bringing it to our attention. Regarding the sockets, I am sorry to inform you that all our rooms are equipped with more than two sockets. There is one right below the desk in every room for anyone who would like to work on their laptop, for instance. I 'm very sorry this was not noticed. Thank you for staying with us. Warm regards, Andreas Katifes Front Office

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place, fab location, great breakfast and helpful staff
Stayed 2 nights in Feb 2020
Response from Andreas Katifes on 18 Feb 2020
Dear Guest, Thank you kindly for your input and rating. We're delighted to know that our service exceeded your expectations. Again, thank you for staying with us! Warm regards, Andreas Katifes Front Office

10/10 Excellent

LOUKAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Andreas Katifes on 20 Feb 2020
Αγαπητέ Κε Λουκά, Σας ευχαριστούμε θερμά για τη βαθμολογία σας. Με εκτίμηση Ανδρέας Κατηφές Front Office

10/10 Excellent

Hrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Athens
Everything about this hotel is amazing. The reception staff are phenomenal, housekeeping is awesome and the kitchen staff who prepare breakfast are kind and naturally talented. The only drawback is the noisy church bells across the street on top of each hour as of 4am! But thats a problem for all Athens, not just this hotel.
Stayed 3 nights in Feb 2020
Response from Andreas Katifes on 10 Feb 2020
Dear Hrag, Thank you for your review and for posting your beautiful photos. Sharing the experience you had in our hotel is something that fills us with great pleasure. Additionally, we are delighted to know that your experience with our staff and the service we provide, exceeded your expectations. We'd be delighted to welcome you back in our hotel. Warm regards, Andreas Katifes Front Office

10/10 Excellent

Elle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb at our hotel. Comfy beds beautiful room, lovely staff. Highly recommend
Stayed 5 nights in Jan 2020
Response from Andreas Katifes on 25 Jan 2020
Dear Elle, Thank you for your review. It is what keeps us going, to know that our guests are fully satisfied with the service we provide. Again, thank you for staying with us! Warm regards Andreas Katifes Front Office

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite Hotel
The hotel was superb! The room was beautiful, perfect location and exquisite breakfast. However the Staff at the hotel would receive 10 out of 10. They went out of their way to ensure we got the best service!
Stayed 4 nights in Jan 2020
Response from Andreas Katifes on 25 Jan 2020
Dear Bernadette, Thank you very much for your input. It was a real pleasure to have met you and thank you for choosing our hotel for your stay in Athens. We hope to welcome you again on your next visit to our city. Warm regards Andreas Katifes Front Office

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Valentina on 24 Jun 2021
Dear guest,T hank you for your rating! Warm regards

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Superb hotel,great staff,and location.Each member friendly and gave great advice about Athens,where to eat ,shop etc,.Hotel looks shabby from outside but inside Wow! I’ve been to Athens often and in future will stay here . Great cooked breakfast served on rooftop.
Stayed 2 nights in Oct 2019
Response from Panos Koutsovasilis Front Office on 4 Feb 2020
Dear Sarah, Thank you for your review. It is what keeps us going, to know that our guests are fully satisfied with the service we provide. Again, thank you for staying with us! Warm regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for city trip
The location of the hotel is great, in the city center and close to all the sights. The hotel is very clean and bed is comfortable. The breakfast has few options and the lady serving the breakfast is super nice. Coffee is the only let down. The staff in general is very helpful and friendly. Great place for city trip.
Stayed 4 nights in Dec 2019
Response from Panos Koutsovasilis Front Office on 4 Feb 2020
Thank you very much for your input. It was a real pleasure to have met you and thank you for choosing our hotel for your stay in Athens. We hope to welcome you again on your next visit to our city. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2018

10/10 Excellent

Gideon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 4 stars hotel!!
One of the best 4 stars hotel I have ever been. The personal treatment made all the difference. I hardly recommend to stay in this hotel!! All the stuff are great!!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
A wonderful hotel centrally located with all the amenities of a 5 star boutique hotel. The staff was friendly., helpful and profesional., specially Sotiris Duakatis who went the extra mile and acted as a true concierge., helped hook our trip out of Athens and more. I highly recommend this hotel gem. Restaurant rooftop was amazing view., and food.
Stayed 3 nights in Nov 2019

10/10 Excellent

Mr P Toulouras

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
They call themselves "... Suites" but there was only a simple room. Not even a kettle to boil water which one has come to expect in hotels
Stayed 6 nights in Oct 2019

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay in the heart
This is a great place to stay! It’s in the heart of the city center, so any direction you go will have culture, art, and history. The rooftop view of the acropolis at breakfast though is the most amazing thing ever!
Stayed 1 night in Nov 2019

10/10 Excellent

Uzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019