Ratings based on 1,960 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Excellent location

Posted 22-Jul-2016
Pros: Love the location and the free breakfast is a great bonus not to have to find a place to eat in the morning.
Cons: The hotel should have a reserved spot for taxi or limo to drop off or pick up passengers without holding up other street traffic.
Location: Loved the vibe of the Plaka area to eat and shop as well as the popular sites (public gardens, Acropolis etc.) close by.
Don't expect the star ratings in Europe to be similar to North American standards. Although this hotel is not as modern as some, the helpful staff and the excellent location makes up for the dated facility. The hair dryer is hot to hold when in use and very weak. Our view from the balcony is of a lane way and other balconies but then again we are not in our rooms all day.
2out of 5
by A verified traveller from Las Vegas, Nevada

4 stars, really????

Posted 22-Jul-2016
Pros: Staff and location
Cons: Everything. Spend some money and fix up the rooms and room hallways.
Location: Located near many historical sites
Hotel is located next to major attractions with easy access to metro. Hotel staff was very friendly. That is all the positives I can say about this hotel. The room hallways look like a building that isn't completed with just wall board in place, and echo the sounds of anyone traveling down them. The rooms walls are bare with a small tv centered in the middle. The carpet is outdoor texture and hurts your feet. They do not have any face clothes for washing. The bathrooms have old tubs with low pressure showers. We had two rooms. In the second room the blower dryer didn't work and my daughter found gum wrapped in a kleenex in her bed. A bus full of students were staying at the hotel. Need i say more? I would not recommend this hotel.
4out of 5
by A verified traveller from Newbury, UK

Central location and helpful staff

Posted 16-Jul-2016
Pros: The staff are extremely helpful and can provide any information you require.
Cons: Unfortunately the shower water pressure was poor and we only had a dribble. This may be to conserve water consumption.
Location: The Acropolis, Plaka area, Metro station, cafes and restaurants are all within an easy walk on level ground.
On arrival there was a cooling drink available in the lobby, most welcome as the temperature was around 35c. Check in was straight forward and I was delighted to discover, as requested, we had been allocated the same room we had stayed in on a previous visit. The central location of the hotel means it is close to all the tourist attractions and the Metro station is very close.Our room had 2 AC units which kept the temperature pleasant and were not too noisy on lower settings. We only had breakfast at the hotel which consisted of meats, cheeses, fruit, cakes etc.but was more than adequate. Although there was a selection of cooked items (bacon, sausage etc) these were not kept warm and did not look very appealing. The bar runs a 'happy hour' between 4pm and 8pm which offered good value and appeared popular with guests. The streets outside are narrow and full of parked cars, but this does mean there's very little traffic noise and is quiet at night. There are 2 lifts to the 5 floors, but these are quite old and small and have in internal folding door which could be an issue for small children. Definitely needs a supervising adult present.
4out of 5
by A verified traveller from Ireland

Small hotel, excellent location

Posted 12-Jul-2016
Pros: Location Location Location
Cons: Should be no charge for 2 bottles of water in room, especially when you can't drink from the tap.
Location: Acropolis and Acropolis museum Pedestrian area Metro nearby
Hotel facilitated our early arrival. Nice clean room. Very good breakfast.
3out of 5
by A verified traveller

Lage perfekt, Hotel okay

Posted 09-Jul-2016
Pros: Lage
Cons: Sauberkeit im Bad und Schimmel entfernen!!
Location: Direkt unterhalb der Akropolis.
Das Hotel liegt in perfekter Lage direkt unterhalb der Akropolis. Metro und Bushaltestellen in unmittelbarer Nähe. Zimmer sind ansich okay, im Bad gab es aber etwas Schimmel unter der Decke und es könnte allgemein sauberer sein. Klimaanlage und Kühlschrank im Zimmer vorhanden und im Sommer absolut notwendig. Frühstück okay, aber nichts besonderes. Freundliches und hilfsbereites Personal.
Comment from Hotel Management
13-Jul-2016 by DK, Hotel Management
Dear guest, We would like to thank you for your preference to our property. It is our honor to share with us your useful comments. Our guests’ reviews are always welcome and give us the chance to improve our services when is necessary. We would like to express our apologies for the parts which caused you discomfort. Allow me to inform you that your suggestions have already been forwarded to the appropriate departments and inspection is scheduled in order to recheck all our rooms. We assure you that if there is any malfunction we will take an immediate action. As far as it concerns your comment about our breakfast buffet, we will also check it selectively. Suggestions from your side are also welcome. Finally and above all, we thank you for your kind words about our staff as well as the convenient location. We do believe that a second stay will definitely change your first impression about our hotel. Kind regards, Dimitris Koursaris Guest Service Manager
2out of 5
by A verified traveller from NZ

Good location but needs forcing up

Posted 22-Jun-2016
Small room but good air con. Fridge did not work at all but reception staff did nothing. 41 degrees in Athens that day and we really needed a fridge with electricity. When the shower was turned on it sprayed water all over the rack holding the towels at the end of the bath so the towels got drenched. The attachment couldn't be adjusted to prevent this. Bath was blocked and took ages to drain. 2 for 1 happy hour in the bar was good value. The breakfast provided was the worst I have experienced in a hotel.
Comment from Hotel Management
30-Jun-2016 by DK, Hotel Management
Dear Lee, We would like to thank you for choosing the Airotel Parthenon for your recent stay here in Athens. It is highly appreciated that you provided us with useful comments but on the other hand, after reading your review, we had the feeling that you are referring to a totally different hotel. Please, accept our deep apologies for those parts which caused you that discomfort. We have the professional obligation to recheck all the rooms in order to take an action when it is necessary. Furthermore, we will take seriously into consideration your notes about our breakfast buffet. Suggestions from your side would be a motive to provide better services. We do believe that with your next stay you will only have positive things to report. Kind regards, Dimitris Koursaris Guests Service Manager
3out of 5
by A verified traveller from Manla

close to Acropolis

Posted 18-Jun-2016
the place is right in the middle of a tourist area, close to Acropolis and other attractions but far from the port and the airport. the staff were very nice and welcoming. the room was spacious and comfortable and I like the bathtub and high speed Internet. the breakfast buffet was not so impressive.
Comment from Hotel Management
29-Jun-2016 by DK, Hotel Management
Dear Noah, Thank you for your comments regarding your recent stay with us. I am glad to read your positive feedback about the location and the staff! However we are extremely sorry and apologize for the negative experience you encountered with the breakfast buffet. We will check your comment selectively and allow me to inform you that we have already taken measures. Our daily effort is to provide the best available services to our guest and this would not be reached without your help. We thank you once again and hope you will give us the chance to welcome you back in our property, in order to enjoy our famous Greek hospitality. Kind regards, Dimitris Koursaris Guest Service Manager
4out of 5
by A verified traveller

Nice hotel - excellent location

Posted 16-Jun-2016
Hotel is in the centre of all attractions. Excellent location - good value for the money.
3out of 5
by A verified traveller from México

Posted 12-Jun-2016
Hotel con muy buena ubicación, sin embargo cuenta con instalaciones un poco viejas y descuidadas. Por ejemplo los colchones de las camas están muy usados y durante mi estancia se hecho a perder el aire acondicionado. Si solo se utilizará para dormir entonces yo creo que sí es buena opción debido a su ubicación.
Comment from Hotel Management
30-Jun-2016 by dk, Hotel Management
Dear Oscar, At first we would like to thank you for your preference to our property as well as for the useful review. Your comment is really helpful in order to update our services where is necessary. At this part allow us to express our apologies for the incidents you faced. You will be happy to know that our company has already began to place new A/C facilities in many of our hotel rooms in order to offer the best possible comfort for our guests. Moreover, we promise that we will keep high the standards of our service and soon we will take action also in our rooms, as well as we will check again selectively the decoration and the maintenance situation of the rooms. A face lift has already started in many of our rooms. It was nice to hear that the location was something positive in your stay, and we do hope to have the chance to accommodate you again in order to change your first impression. Kind regards, Dimitris Koursaris Guest Service Manager
3out of 5
by A verified traveller from San Diego, CA

Close to Acropolis

Posted 06-Jun-2016
Pros: It is convenient to everything!
Location: The acropolis is just a 5 minute walk, there are a lot of shops and restaurants nearby. Very well located!
The staff is fantastic here! Very helpful and friendly! We had a triple room and it was simple, clean and stocked. The continental breakfast was good and had a nice variety of food and juices. I would definitely stay here again. it is close to the acropolis, dining and souvenir shopping!
Comment from Hotel Management
29-Jun-2016 by DK, Hotel Management
Dear Christina, At first we would like to thank you for choosing the Airotel Parthenon for your stay in Athens. Thank you for pointing out the great location of the hotel, as the majority of our guests does. We appreciate your good comments for our helpful staff and the quality of the services in our hotel. It is always in our intentions to make your accommodation as comfortable as possible. We are happy to have you as a guest and it will be our pleasure to welcome you again in the future. Kind regards, Dimitris Koursaris Guest Service Manager