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"Very friendly and helpful staff. Check in quick, given all the info we needed. Classic Double room was larger than expected. Well stocked tea and coffee and biscuits. Lovely clean bathroom,good shower, plenty of hot water. Continental breakfast was fine and catered for gluten free. We ate in the restaurant for dinner. A good selection of dishes at reasonable prices. The majority were gluten free. The food was excellent. The pub is next to the railway crossing and station, but no noise overnight. Would definitely recommend. "

"Very efficient check in. Good choice at breakfast.we also had 3 meals in the pub/grill that were very good. The staff were all very friendly , particularly in the Pub Grill."

"Great location, parking onsite is chargeable but discounted for guests, spa is changeable but again discounted for guests. A piol and gym is free to use. Our room was great and the staff wete brilliant. Breakfast was very good and great variety. We also ate an evening meal here one night and that too was excellent. "

"Parking is limited, and if the car park is full, you'll need to leave you car in a municipal car park nearby. If you want a space close to the hotel, you can pay up to £48 for twenty-four hours! This wasn't ideal, but we managed. The hotel was lovely and clean, and the room we stayed in was excellent. Our check-in was soured by staff questioning what we'd booked and trying to push us to stay in the garden rooms. We booked the King Suite with our dog. The hotel was advertised as dog-friendly. We arrived, and they tried to offer us a stay in the garden room instead. They told us that we should have contacted the hotel directly to obtain consent for bringing our dog. We'd already contacted their customer services team to check, and they told us not to contact the hotel. We were told that there was an additional fee of £45 for our dog to stay, as they'd need to get the room cleaned afterwards. We paid the fee. We were again asked about staying in the garden room. I told them that we will stay in the room we paid for, and they finally relented. We had a lovely stay in the room, so when we checked out in the morning, we asked about booking again, only to be told, flatly, that dogs are not allowed in the hotel. This is contradictory, as if dogs aren't allowed to stay, why would you need an option to pay a supplementary fee of £45? They told us we could only stay again if it was in one of the garden rooms. Frustrated, we left without booking again. "

"A lovely hotel in a great location, the car park is a bit small awkward to get out of depending where you’re parked."

"Awesome facilities. Staff is very kind. "

"Lovely big clean room with the spa facilities part of the offer. Very friendly staff and lovely surroundings with just a short walk into town. "

"Hotel was nice. would stay again."

"Excellent service, nice room Great price"