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Reviews of The Empress Hotel & Adult Nightclub

2.5 out of 5
The Empress Hotel & Adult Nightclub
101 Asbury Ave, Asbury Park, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1005 reviews" "
Rating 8 - Good. 317 out of 1005 reviews" "
Rating 6 - Okay. 109 out of 1005 reviews" "
Rating 4 - Poor. 36 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Amenities
Was a very comfortable stay with a nice room
Stayed 2 nights in May 2024
Response from RJ on 23 May 2024
Thank you for your input!

10/10 Excellent

Karyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great would recommend
Stayed 1 night in May 2024
Response from RJ on 22 May 2024
Thank you for your input!

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't go here for sleep! The Empress doesn't hide the fact there's a club inside. The thumpings stops at two, then there seems to be a "who can slam the door loudest in the hallways from 2am til at least 9am. Good for those who pass out, hard to just fall asleep. Location's great, place is clean and the housekeeping staff was extremely helpful and nice.
Stayed 2 nights in May 2024
Response from Kris on 20 May 2024
Good afternoon,We are glad the location was good for you. We are walking distance to almost everything. Trust me, the noise is an issue, that is why we try our best to let everyone know, so thank you for acknowledging our attempt. We hope to see you again

6/10 Okay

David

Close to Beach
Stayed 1 night in Apr 2024
Response from Kris on 17 May 2024
Good morning,Thank you for taking the time to review the hotel. Have a great weekend

10/10 Excellent

alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very welcoming. We have stayed here many times and never had a problem with check in- room -staff- guests.
Stayed 1 night in May 2024
Response from Kris on 14 May 2024
Good morning,We thank you for taking the time to review the hotel. We love seeing our repeat guests and we look to see you again soon

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me, it has a perfect location... near the boardwalk, and the restaurants on Cookman... Wonderfull!
Stayed 2 nights in May 2024
Response from Kris on 14 May 2024
Good morning,We do have a great location in Asbury. It is a great walking town and being in the middle of it all is so convenient. We hope to see you again

10/10 Excellent

Alessandro

Liked: Cleanliness
Stayed 1 night in May 2024
Response from RJ on 11 May 2024
Thank you!

4/10 Poor

Aaron

Liked: Cleanliness
Disliked: Staff & service
Staff very rude while checking in and checking out. Claimed I was never checked in when I went to check out.
Stayed 1 night in May 2024
Response from RJ on 4 May 2024
Thank you for your input

10/10 Excellent

Sonya, Rancho Palos Verdes

Liked: Cleanliness, staff & service, property conditions & facilities
So clean and comfortable.
Stayed 1 night in Apr 2024
Response from RJ on 4 May 2024
Thank you!

8/10 Good

yongman

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Stayed 1 night in May 2024
Response from Kris on 24 May 2024
Good morning,Thanks you for your review. We hope you have a great Memorial weekend

8/10 Good

Cindy Harwood

Business traveller
It’s a block from the beach. The rooms are large. Front desk arriving was nice but a female was a little rude in the night and morning saying she was The Manager when another man who was very nice already told me he was. She hid lots so I had to wait at an empty front desk. They put out coffee and grocery store muffins, in the morning and bread and the cheese cheese baby containers and cream cheese in the morning. Across the street and a couple blocks away are some restaurants it’s really next to the boardwalk. You do have a great lobby if you need to meet a friend. Children are not allowed to stay here and at night it turns into a nightclub which you can go free with pool tables, alcohol, games and drag shows. It did not bother my sleep or room which was quiet. There is no refrigerator or microwave in the room. It is likely fun in the summer when the pool is open. The male manager was extraordinary nice and a woman named Kristen and another young girl with blue eyes. It was very thin girl with dark hair and dark eyes that was snobby and a little rude and you could not find her at the desk when she was supposed to be working. Maybe she was high.
Stayed 2 nights in Apr 2024
Response from Kris on 25 Apr 2024
Good morning,Thank you for taking the time to review the hotel. While we enjoy guests feedback I do not appreciate you implying that any staff member is high at their job. The danish/muffing are from Brothers bakery in NY but it was clear during your lecture at check in that you dont eat carbs....

10/10 Excellent

Lisa

Stayed 1 night in Apr 2024
Response from RJ on 11 May 2024
Thank you!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and accommodating staff.
Stayed 1 night in Apr 2024
Response from RJ on 20 Apr 2024
Thank you!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet rooms (even with a nightclub downstairs), super accommodating staff. We had a sink issue at check-in and Ryan got us switched to a new room right away AND brought us a mini-fridge at our request.
Stayed 3 nights in Apr 2024
Response from Kris on 16 Apr 2024
Good morningThank you for taking the time to review the hotel. We are glad we were able to get you settled after your sink issue. We hope to see you again

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kris on 16 Apr 2024
Good morningThank you for taking the time to review the hotel.. Enjoy this beautiful day

6/10 Okay

Brian

Small room
Stayed 1 night in Feb 2024
Response from Kris on 20 Mar 2024
Good morning,Thank you for taking the time to review the hotel.

6/10 Okay

Yolanda

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from RJ on 7 Mar 2024
Thank you for your stay!

8/10 Good

Rose

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No micro or refrigerator
Stayed 1 night in Feb 2024
Response from RJ on 29 Feb 2024
Our deluxe rooms come with refrigerators and microwaves. Also refrigerators are available upon request for future reference. Thank you for your stay.

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, queer friendly, and had everything we needed!
Stayed 1 night in Feb 2024
Response from RJ on 29 Feb 2024
Thank you for your stay!

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce room. Nice hotel. The coffee maker was broken.
Stayed 2 nights in Feb 2024
Response from Kris on 26 Feb 2024
Good morning,We are pleased that you enjoyed your stay with us. We hope we were able to replace that coffee maker for you, or that you enjoyed the coffee on the weekend in the lobby. we hope to see you again

10/10 Excellent

alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Empress is a vintage Motel that is clean and convenient to everything in Asbury that we love.
Stayed 1 night in Feb 2024
Response from RJ on 25 Feb 2024
Thank you!

10/10 Excellent

Jena

Stayed 1 night in Feb 2024
Response from RJ on 25 Feb 2024
Thank you!

6/10 Okay

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kris on 21 Feb 2024
Good morning,Thank you for taking the time to review the hotelHave a great day

4/10 Poor

cathy

Liked: Cleanliness
Disliked: Staff & service
Not so great this time
This was a dicey stay this trip. I have stayed here many times but I must have forgotten there were no microwave or fridge. Didn't get the room I requested. "Oh you must have booked it through Expedia." Well, no I didn't. Water not available in the vending machines. No sound on the TV. I stay there cause it's close to the Pony. But I don't know about the next time...
Stayed 2 nights in Feb 2024
Response from Kris on 19 Feb 2024
Good morning Cathy. I am sorry you are unhappy with your room, I was they person checking you in, but you were able to post your review on Expedia because you used a 3rd party booking. Unfortunately that is why you were assigned the room that you selected. We hope you have a great day

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and the hotel was so clean! Will definitely be staying again
Stayed 1 night in Feb 2024
Response from Kris on 16 Feb 2024
Thank you for your review Audrey. We are so pleased you enjoyed your time at the Empress. We look forward to your visiting again when you return to Asbury. Have a great weekend.

6/10 Okay

Patricio

No elevator
Stayed 1 night in Feb 2024
Response from Kris on 5 Feb 2024
Good morning,We do apologize that the elevator was OOO. We reached out to all all guests to make them aware that it was not in operation. We hope you have a great day

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024
Response from Kris on 5 Feb 2024
Good morning,Thank you for the 5/5 review. Have a great day

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Stayed 1 night in Feb 2024
Response from RJ on 4 Feb 2024
Thank you!

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to the boardwalk
Stayed 1 night in Feb 2024
Response from RJ on 3 Feb 2024
Thank you!

2/10 Terrible

MARC A

Stayed 1 night in Jan 2024
Response from Kris on 30 Jan 2024
Good morning,Thank you for taking the time to review the hotel. If you would like to discuss your stay further please do not hesitate reaching out

6/10 Okay

James

Travelled with partner
I didn t like the fact they dont have fridge and microwave the owner should invest more money this could be a good business
Stayed 2 nights in Jan 2024
Response from RJ on 28 Jan 2024
Hi James,Our deluxe rooms and suites do come with refrigerators and microwaves. Also, for future reference, you can request a refrigerator prior to check in. Thank you for your stay.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My three night stay at the Empress was excellent. The staff is very friendly. They called me in advance to let me know that the elevator was out of service and they were waiting for a replacement part. I really appreciated that. My double queen room was spacious and clean. The front desk provided a mini fridge upon my request. The Friday night drag show was excellent. I took advantage of the complimentary continental breakfast on Sunday-bagels, yogurt and more. Just be aware that if you stay here there is a club on the first floor and if you are in a room on that side of the hotel you’ll hear music till wee hours. I was in town for music and partying so it did not bother me in the least! Kevin, the bartender, was a real sweetheart.
Response from RJ on 27 Jan 2024
Thank you for your stay!

10/10 Excellent

June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Beat Goes On
the only thing that was a little disappointing was the fact that we had requested a room not over the party room. We were on the 3rd floor and could still hear the pounding beat of the music. Fortunately, we got back to the room after 1 AM and by the time we settled down to go to sleep the beat had stopped. The rates are good, the room is clean and the staff is amazing!! We will be back.
Stayed 1 night in Jan 2024
Response from RJ on 26 Jan 2024
Thank you for your input!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RJ on 26 Jan 2024
Thank you for your input!

10/10 Excellent

John

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kris on 22 Jan 2024
Good afternoonThank you for your review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kris on 22 Jan 2024
Good morning,We are pleased you enjoyed your time with us. We hope to see you again soon.Stay warm

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024
Response from Kris on 16 Feb 2024
Good morning,Thank you for the 5/5 . We hope to see you again soon

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff. Super clean and very nice room. Would definitely stay there again in a heart beat.
Stayed 1 night in Jan 2024
Response from Kris on 22 Jan 2024
Good morning Danielle,Thank you for the great review. We appreciate you taking the time to review the hotel. We look forward to your return

10/10 Excellent

Ira

Stayed 1 night in Jan 2024
Response from Kris on 22 Jan 2024
Thank you for taking the time to review the hotel

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RJ on 17 Jan 2024
Thank you for your input!

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you love Dogs in a Pile, stay here
It was awesome! Dogs in a mf Pile baby!
Stayed 2 nights in Dec 2023
Response from RJ on 22 Dec 2023
Thank you!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old building, it reminded me (fondly) of my grandparents’ homes and it helped me relax for the evening. There is a sort of… vintage feel to the place although the lobby of VERY modern and updated. The staff was wonderful and sweet and I appreciated their hospitality.
Stayed 1 night in Dec 2023
Response from RJ on 13 Dec 2023
Thank you!

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2023
Response from RJ on 9 Dec 2023
Thank you!

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than my coffee maker didn't work, the hotel was excellent, the staff, the location, everything was perfect & I can't wait till next summer to book a weekend getaway & get in that pool & Tiki bar! 5-stars
Stayed 1 night in Nov 2023
Response from Kris on 7 Nov 2023
Good morning Frank.Thank you so much for the review. I sure hope we were able to get you a new coffee maker. See you in 2024 Have a great day

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Kris on 29 Oct 2023
Good morning,Thank you for taking the time to review the hotel. Have a great day

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service
Short walk to the ocean boardwalk, restaurants and music venues.
Stayed 2 nights in Oct 2023
Response from Kris on 27 Oct 2023
Good afternoon,Thank you for taking the time to review the hotel. We hope to see you again soon

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from RJ on 22 Oct 2023
Thank you for staying with us!

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Always love the Empress!
Stayed 1 night in Oct 2023
Response from Kris on 23 Oct 2023
Good morning,Thank you for taking the time to review the hotel. We hope you have a great week.

10/10 Excellent

anna

Stayed 1 night in Oct 2023
Response from Kris on 23 Oct 2023
Good morning,Thank you for taking the time to review the hotel.Have a great day