8/10 Good
Melanie
25 Jan 2024
Liked: Cleanliness, staff & service
This is a fantastic hotel if you’re planning to be out during the day - the building noise was, at times, awful and there’s no other place to be able to work from. A day of no water (known but not advised until the morning of the supply issue, and then only a notice in the elevators) meant no flushing toilets and no hand washing facilities - no alternatives were offered.
My room was changed on the first day as the toilet roll holder was so badly positioned it stopped the loo seat lifting up - the room I was moved to had already had this fault rectified so it was a known problem they’d not sorted out in other Junior Suite rooms.
Breakfast is good, the same every day, lovely coffee.
I opted out of having my room attended each day and was rewarded with a drink from the bar each evening.
Melanie
Stayed 5 nights in Jan 2024