Title: Hotel Palacio Mundo Imperial Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio Mundo Imperial Travelers soak up the sun at six outdoor pools or rejuvenate with aromatherapy, while upscale shopping and gourmet dining complete the experience. ## Photo gallery for Hotel Palacio Mundo Imperial ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers - Hotel Palacio Mundo Imperial (Acapulco)](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/775dc41c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Beds + Concert Included | Down duvets, in-room safe, desk, laptop workspace - Hotel Palacio Mundo Imperial (Acapulco)](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/d8632bf5_edited_ad61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers - Hotel Palacio Mundo Imperial (Acapulco)](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/62e34fe0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Palacio Mundo Imperial (Acapulco)](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/8315e64b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; seafood - Hotel Palacio Mundo Imperial (Acapulco)](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/f6b72115.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palacio Mundo Imperial near La Isla Shopping Village offers luxury with six outdoor pools, two poolside bars, a swim-up bar, Elan Spa treatments, breakfast and seafood at on-site restaurants, and a garden for relaxation. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Spa - Pet-friendly - Restaurant - Air-conditioning £128 includes taxes & fees 3 Mar - 4 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Superior Double Beds Diamante View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/55c8953f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Beds Diamante View 8.6 Excellent 68 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Beds Resort View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/55c8953f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Beds Resort View 8.8 Excellent 20 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - Resort view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite King Size Resort View ![Junior Suite King Size Resort View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/897ff986.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Size Resort View 9.4 Exceptional 3 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - Resort view - 560 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior King Size Bed Diamante View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/22459700.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Size Bed Diamante View 8.6 Excellent 42 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe King Size Bed Resort View ![Deluxe King Size Bed Resort View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/5b55ccde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Size Bed Resort View 9.0 Wonderful 12 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - Resort view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club 89 King Size Bed Diamante View ![Club 89 King Size Bed Diamante View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/cec9b101.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club 89 Double Beds Diamante View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/b9c2ca38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 Double Beds Diamante View 7.0 Good 8 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Club 89 King Bed Resort View ![Club 89 King Bed Resort View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/7df8fd9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 King Bed Resort View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - Resort view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club 89 Double Beds Resort View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/b9c2ca38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 Double Beds Resort View 7.2 Good 5 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - Resort view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite King Size Bed Diamante View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/b16574fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 624 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Master Suite King Size Bed Diamante View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/41aa329c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 840 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Master Suite King Size Bed Resort View ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/41aa329c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite King Size Bed Resort View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - Resort view - 840 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for One Bedroom Penthouse King Size Bed Diamante View ![One Bedroom Penthouse King Size Bed Diamante View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/8b4c3f65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Penthouse King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 1227 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Beds + Concert Included ![Superior Double Beds + Concert Included | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/628d899c_edited_da9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Beds + Concert Included ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Down duvet Ceiling fan Private bathroom - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) ## About the area Located near the beach, Hotel Palacio Mundo Imperial is in Puente del Mar neighbourhood and is connected to the convention centre. La Isla Shopping Village and Plaza Bahia are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) [View more Resorts in Acapulco](https://www.expedia.co.uk/Acapulco-Hotel-Resorts.d179991-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.76941%2C-99.77434&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KqEBbmffhvRNkQDO1Lxqsv0nfiE=) Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931 ### What's nearby - Boulevard de las Naciones 2 min walk \- 0.1 miles - Forum de Mundo Imperial 3 min walk \- 0.2 miles - La Isla Shopping Village 7 min walk \- 0.4 miles - Plaza Isla Diamante 10 min walk \- 0.6 miles - Laguna Tres Palos 5 min drive \- 1.0 mile ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 3 min drive ### Restaurants - Los Tarascos 4 min walk - Juan Valdez Cafe 1 min walk - Mizumi 1 min walk - Mexkalli 1 min walk - Starbucks 1 min walk ## About this property ### Hotel Palacio Mundo Imperial Upscale family-friendly resort near La Isla Shopping Village Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar and a terrace. Indulge in a body scrub, a massage and a body wrap at Elan Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Enjoy the health club, as well as activities such as beach volleyball. Guests can also expect to find designer shops on-site, a coffee shop/cafe and a garden. You'll also find perks such as: - 6 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Buffet breakfast (surcharge), 3 outdoor tennis courts and supervised childcare (surcharge) - Smoke-free property, wedding services and meeting rooms - A porter/bellboy, massage treatment rooms and multilingual staff - Guest reviews speak highly of the helpful staff Room features All 814 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as desk chairs and air conditioning. More amenities include: - Childcare services, free infant beds and travel cots - Down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and free toiletries - 46-inch flat-screen TVs with digital channels - Balconies, ceiling fans and daily housekeeping ### All-inclusive details All-inclusive room rates at Hotel Palacio Mundo Imperial are available. 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Parking included - Free Wi-Fi 8.4 Very good 810 reviews £54 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=25006783&PinnedHotelID=25006783&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2191784,12605366,12592270,5544,4811761) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children - 2 poolside bars - 4 restaurants - A bar/lounge - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Restaurants on site - Acua - Carnivore - La Moda - Marché - Mizumi ### Things to do - 3 outdoor tennis courts - 6 outdoor pools - Arcade/game room - Beach volleyball - Children's pool - Designer stores - Free children's club - Full-service spa - Health club - Hot tub - Playground - Sauna - Shopping ### Family friendly - 6 outdoor pools - Arcade/game room - Children's pool - Free children's club - In-room babysitting - In-room cot - Laundry facilities - Lifeguards on site - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Supervised activities for children (surcharge) - Travel cot ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Conference space - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - Grab bar near toilet - Lift - Low-height counter and sink - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Banquet hall - Built in 2014 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 46-inch flat-screen TV with digital channels - IPod dock ### Food and drink - 24-hour room service - Espresso maker - Free bottled water ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 1500 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 9 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 350.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 250 per accommodation, per night The resort fee includes: - Fitness centre access - Parking - Phone calls - WiFi access (may be limited) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 420 to 420 for adults and MXN 210 to 210 for children - Pet fee: MXN 1500 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: MXN 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Mundo Imperial Mundo Imperial Acapulco Resort Mundo Imperial Acapulco Mundo Imperial Hotel Acapulco Palacio Mundo Imperial Palacio Mundo Imperial Resort Hotel Palacio Mundo Imperial Resort Hotel Palacio Mundo Imperial Acapulco Palacio Mundo Imperial All Inclusive Hotel Hotel Palacio Mundo Imperial Resort Acapulco ## Frequently asked questions ### Does Hotel Palacio Mundo Imperial have a pool? ### How much does it cost to stay at Hotel Palacio Mundo Imperial? ### Is Hotel Palacio Mundo Imperial pet-friendly? ### What time is check-in at Hotel Palacio Mundo Imperial? ### What time is check-out at Hotel Palacio Mundo Imperial? ### Are there all-inclusive benefits at Hotel Palacio Mundo Imperial? ### Where is Hotel Palacio Mundo Imperial located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palacio Mundo Imperial Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 530 8 - Good 247 6 - Okay 115 4 - Poor 62 2 - Terrible 46 ## Reviews ### 8/10 Good #### Martin Gabriel 14 Jun 2025 Liked: Cleanliness, staff & service Disliked: Amenities Good food, clean place and friendly staff, safe atmosphere. ##### Martin Gabriel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kristine 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly. ##### Kristine Stayed 1 night in Jan 2025 ### 10/10 Excellent #### JASON 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind. ##### JASON Stayed 2 nights in Mar 2025 ### 8/10 Good #### Taaren 29 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys ##### Taaren Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Joke 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/b059f6dd-764e-4b7b-9a26-3cf573151046-1769972789474.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joke Stayed 1 night in Jan 2026 ### 8/10 Good #### HILDA ALVAREZ 6 Jan 2026 Liked: Cleanliness, amenities Habitacion Limpia exelente! ##### HILDA ALVAREZ Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Diego 9 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Liked the place and it’s location ##### Diego Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Elizabeth 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Elizabeth Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Amalia 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good time there ##### Amalia Stayed 1 night in May 2025 ### 10/10 Excellent #### Diego 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Hotel ##### Diego Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jose 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Jose Stayed 1 night in May 2025 ### 10/10 Excellent #### Ivonne Anezki 15 Mar 2025 Liked: Amenities Todo excelente ##### Ivonne Anezki Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Carlos 5 Apr 2025 Liked: Cleanliness, amenities Excelente ##### Carlos Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Raul 27 Mar 2025 Liked: Amenities Excelente ##### Raul Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### violeta 8 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### violeta Stayed 1 night in Feb 2025 ### 6/10 Okay #### Marcela Galindo 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Marcela Galindo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jean 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service ##### Jean Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rodrigo 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities good ##### Rodrigo Stayed 1 night in Mar 2025 ### 8/10 Good #### Armando 6 May 2025 Liked: Amenities Bathrooms around the hotel smell bad. And my bathroom had also a funny smell. The all inclusive ends at 11 pm, this is not the same in other all inclusive hotels ##### Armando Stayed 1 night in May 2025 ### 4/10 Poor #### seferino 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Concert outside my window... Noise was awful. ##### seferino Stayed 1 night in Mar 2025 ### 6/10 Okay #### Anik 17 Mar 2025 Liked: Cleanliness Disliked: Staff & service . ##### Anik Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Carlos 11 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Carlos Stayed 1 night in Feb 2025 ### 8/10 Good #### anette 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor. ##### anette Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jimmy 16 Jan 2025 ok ##### Jimmy Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Raul 29 Mar 2025 Disliked: Cleanliness, staff & service, amenities I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it. ##### Raul Stayed 4 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in West London](https://www.expedia.co.uk/5Star-West-London-Hotels.s50-0-d6047457.Travel-Guide-Filter-Hotels) > > [Dreams Acapulco Resorts & Spa - All Inclusive](https://www.expedia.co.uk/Acapulco-Hotels-Dreams-Acapulco-Resort-Spa-All-Inclusive.h36777013.Hotel-Information) > > [Hotel Emporio Acapulco](https://www.expedia.co.uk/Acapulco-Hotels-Hotel-Emporio-Acapulco.h920648.Hotel-Information) > > [Pousadas Spain](https://www.expedia.co.uk/Spain-Pousadas.d166-aaPousadas.Travel-Guide-Accommodation) > > [travelodgeuk Hotels in Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Travelodge-UK.0-0-d4640--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Night Hotel Bangkok - Sukhumvit 15](https://www.expedia.co.uk/Bangkok-Hotels-Night-Hotel-Bangkok-Sukhumvit-15.h520962.Hotel-Information) > > [Hotels near Blists Hill](https://www.expedia.co.uk/Blists-Hill-Hotels.0-l6230688-0.Travel-Guide-Filter-Hotels) > > [Hotels near Milan Convention Centre](https://www.expedia.co.uk/Milan-Convention-Centre-Hotels.0-l6077564-0.Travel-Guide-Filter-Hotels) > > [Hotel Acapulco](https://www.expedia.co.uk/Acapulco-Hotels-Hotel-Acapulco.h71058452.Hotel-Information) > > [Bellot Cottage](https://www.expedia.co.uk/Helston-Hotels-Bellot-Cottage.h33336782.Hotel-Information) > > [5 Star Hotels in Himalayan North](https://www.expedia.co.uk/5Star-Himalayan-North-Hotels.s50-0-d6210408.Travel-Guide-Filter-Hotels) > > [hiltonhotels Hotels in Montmartre](https://www.expedia.co.uk/Montmartre-Paris-Hotels-Hilton-Hotels.0-n178676-0--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.co.uk/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Palais Tara & Spa](https://www.expedia.co.uk/Marrakech-Hotels-Palais-Tara-Spa.h91751052.Hotel-Information) > > [Family-Friendly Hotels in Tenby](https://www.expedia.co.uk/Tenby-Hotels-Family-Friendly-Hotel.0-0-d182887-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Singapore (SIN) to Darwin (DRW)](https://www.expedia.co.uk/lp/flights/sin/drw/singapore-to-darwin) > > [easyJet](https://www.expedia.co.uk/EasyJet-Flights.cU2.Travel-Guide-Airlines) > > [Flights from Schoenefeld (BER) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/ber/gla/berlin-to-glasgow) > > [Flights from Manchester (MAN) to Bogotá (BOG)](https://www.expedia.co.uk/lp/flights/man/bog/manchester-to-bogota) ### Activities > [Things to do in Nagercoil](https://www.expedia.co.uk/Things-To-Do-In-Nagercoil.d6126623.Travel-Guide-Activities) ### Packages > [Albanian Riviera Holidays](https://www.expedia.co.uk/Albanian-Riviera.d3000654954.Holidays-City-Breaks) > > [United States Of America](https://www.expedia.co.uk/lp/theme-holidays/romantic-holidays/201/United-States-Of-America) > > [Aldershot Holidays](https://www.expedia.co.uk/Aldershot.d6054087.Holidays-City-Breaks) ### General > [Visit Barrow-in-Furness](https://www.expedia.co.uk/Barrow-In-Furness.dx6451) ---