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6 outdoor pools
6 outdoor pools
6 outdoor pools
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.2/5 Very Good
1,192 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet Friendly
  • All-inclusive
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationForum de Mundo Imperial4 min walk
Popular LocationLa Isla Shopping Village8 min walk
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)3 min drive
Popular LocationPlaya Revolcadero13 min drive

Choose dates to view prices

  • Superior Double Bed Diamante View

    4.2/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Double Bed Diamante View
  • Deluxe Double Room, Resort View

    4.1/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Double Room, Resort View
  • Junior Suite King Size Bed Resort View

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite King Size Bed Resort View
  • Superior King Size Bed Diamante View

    4.4/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior King Size Bed Diamante View
  • Deluxe Room, 1 King Bed, Resort View

    4.2/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Resort View
  • Club 89 King Size Bed Diamante View

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsClub 89 King Size Bed Diamante View
  • Club 89 Double Beds Diamante View

    4.1/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub 89 Double Beds Diamante View
  • Club 89 King Size Bed Resort View

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsClub 89 King Size Bed Resort View
  • Club 89 Double Beds Resort View

    3.7/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClub 89 Double Beds Resort View
  • Junior Suite King Size Bed Diamante View

    4.3/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite King Size Bed Diamante View
  • Master Suite King Size Bed Diamante View

    Room amenities

    • 840 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsMaster Suite King Size Bed Diamante View
  • Master Suite King Size Bed Resort View

    Room amenities

    • 840 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsMaster Suite King Size Bed Resort View
  • Premium Suite King Size Bed Sunset View

    Room amenities

    • 1227 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite King Size Bed Sunset View

About this area

Acapulco

Located in Acapulco, Palacio Mundo Imperial is connected to the convention centre. La Isla Shopping Village and Plaza Bahia are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahia de Puerto Marques. Travelling with kids? Consider El Rollo Acapulco and Campamento Tortuguero Playa Larga. Discover the area's water adventures with nearby surfing/boogie boarding, or enjoy the great outdoors with hiking/biking trails and skydiving.

Visit our Acapulco travel guide
Map
Popular Location

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • El Revolcadero - 12 min drive
  • Playa Revolcadero - 13 min drive
  • Majahua Beach - 19 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive

Restaurants

  • Mizumi — 1 min walk
  • Marché — 1 min walk

About this property

Palacio Mundo Imperial

4-star family-friendly resort connected to the convention centre in Puente del Mar
4 restaurants, 6 outdoor pools and a full-service spa are available at this smoke-free resort. Valet parking is free. Other amenities include 2 poolside bars, a health club and a bar/lounge. All 814 rooms offer comforts such as premium bedding and pillow menus, plus balconies and flat-screen TVs with digital channels. Other amenities available to guests include iPod docking stations, 24-hour room service and rainfall showerheads.
Palacio Mundo Imperial offers 814 forms of accommodation with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 46-inch Flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

All-inclusive room rates at Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals, snacks and beverages included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free covered valet parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 325 per person
  • All meals, snacks and beverages included
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Things to do

  • 6 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 999 per pet, per night
Dogs only
2 per room (up to 20 lb/9 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 195 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Children's club/arcade access
  • Internet access
  • Phone calls
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 325 per person (approximately)
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Resort Mundo Imperial Acapulco
Resort Mundo Imperial
Mundo Imperial Acapulco
Mundo Imperial
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial Resort
Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Can I cancel my reservation for free at Palacio Mundo Imperial and receive a full refund?
Yes, Palacio Mundo Imperial offers free cancellation on select room rates, because flexibility matters! Please refer to Palacio Mundo Imperial cancellation policy on our site for more details about any exclusions or requirements.
Does Palacio Mundo Imperial have a pool?
Yes, this property has 6 outdoor pools and a children's pool.
Is Palacio Mundo Imperial pet-friendly?
Yes, Palacio Mundo Imperial allows dogs (limit 2 per room) with a maximum weight of up to 9 kg per pet. There's a fee of MXN 999 per pet, per night. Service animals are exempt from fees.
How much is parking at this resort?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this resort?
Checkout is at noon.
Is this resort all-inclusive?
Some rate plans available at this resort are all-inclusive.
Where is this resort located?
This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahia de Puerto Marques. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Palacio Mundo Imperial

4.2
Very Good
5 - Excellent
583
4 - Good
404
3 - Okay
122
2 - Mediocre
51
1 - Poor
32
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect escape for a romantic weekend. The property has so much to offer & the staff makes getting out on adventures or tours easy.

Stayed 3 nights in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We didn't like the food options. They had so many restaurants, but only 2 or 1 would be open in the hotel.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Had a wonderful time. The staff and amenities for fantastic. Great spa, a better than expected gym, multiple pools with a private adult only option.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property offers access to partner hotel and beach club.

Stayed 1 night in Feb 2020