Title: Hotel Palacio Mundo Imperial Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio Mundo Imperial Family-friendly Acapulco resort connected to the convention centre, a quick walk to La Isla Shopping Village ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/f3563a0c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/90892025.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/f807ecdd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/6cb4d489.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/95544318.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palacio Mundo Imperial near La Isla Shopping Village offers luxury with six outdoor pools, two poolside bars, a swim-up bar, Elan Spa treatments, breakfast and seafood at on-site restaurants, and a garden for relaxation. 8.2 Very good ## Popular amenities - Bar - Breakfast available - All-inclusive - Hot tub - Spa - Room service £90 includes taxes & fees 2 Oct - 3 Oct ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 27 of 27 rooms ![Club 89 King Bed Resort View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/7df8fd9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 King Bed Resort View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - Resort view - Sleeps 3 - 1 King Bed ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/b9c2ca38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 Double Beds Resort View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - Resort view - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/b9c2ca38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 Double Beds Diamante View 7.0 Good 8 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - City view - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/41aa329c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite King Size Bed Resort View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 840 sq ft - Resort view - Sleeps 3 - 1 King Bed ![Deluxe King Size Bed Resort View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/5b55ccde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Size Bed Resort View 9.0 Wonderful 11 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - Resort view - Sleeps 3 - 1 King Bed ![One Bedroom Penthouse King Size Bed Diamante View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/8b4c3f65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Penthouse King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 1227 sq ft - City view - Sleeps 2 - 1 King Bed ![Club 89 King Size Bed Diamante View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/cec9b101.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 89 King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - City view - Sleeps 3 - 1 King Bed ![Junior Suite King Size Resort View | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/897ff986.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Size Resort View 9.4 Exceptional 3 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 560 sq ft - Resort view - Sleeps 3 - 1 King Bed ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/b16574fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 624 sq ft - City view - Sleeps 3 - 1 King Bed ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/55c8953f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Beds Diamante View 8.6 Excellent 62 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - City view - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/22459700.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Size Bed Diamante View 8.6 Excellent 39 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - City view - Sleeps 3 - 1 King Bed ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/41aa329c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite King Size Bed Diamante View ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 840 sq ft - City view - Sleeps 3 - 1 King Bed ![Superior Double Beds + Concert Included | Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/dbe91299.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Beds + Concert Included ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - City view - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/55c8953f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Beds Resort View 8.8 Excellent 18 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Down duvet Ceiling fan Hairdryer Private bathroom - 377 sq ft - Resort view - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/156c291d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Luxury with View - 376 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/a8b4bdf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with View - 376 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/7002378c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Luxury with View - 377 sq ft - Sleeps 4 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/71f3f2ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with View - 624 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/b4c99014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with View - 376 sq ft - Sleeps 4 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/8e3f19fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with View - 624 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/8728f8fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Luxury - 376 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/a861dd08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with View - 839 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/18f6d290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Luxury with View - 376 sq ft - Sleeps 4 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/025d9666.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 376 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/eda715f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 376 sq ft - Sleeps 4 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/2c2c1b85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with View - 839 sq ft - Sleeps 2 ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/528b84ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium With View - 1227 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.76941%2C-99.77434&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KqEBbmffhvRNkQDO1Lxqsv0nfiE=) Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931 #### What's nearby - Forum de Mundo Imperial - 3 min walk - 0.2 miles - La Isla Shopping Village - 7 min walk - 0.4 miles - La Bonfil Beach - 5 min drive - 3.8 miles - Playa Revolcadero - 6 min drive - 4.2 miles - El Revolcadero - 7 min drive - 4.9 miles #### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive #### Restaurants - ‪Los Tarascos - ‬4 min walk - ‪Café Punta del Cielo - ‬1 min walk - ‪Carnivore - ‬4 min walk - ‪Acqua - ‬5 min walk - ‪Starbucks - ‬1 min walk ## About this property ### Hotel Palacio Mundo Imperial Upscale family-friendly resort near La Isla Shopping Village Located close to Playa Revolcadero, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar and a terrace. Indulge in a body scrub, a manicure/pedicure and a body wrap at Elan Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Enjoy the health club, as well as activities such as beach volleyball. Guests can also expect to find designer shops on-site, a coffee shop/cafe and a garden. You'll also find perks such as: - 6 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Buffet breakfast (surcharge), 3 outdoor tennis courts and supervised childcare (surcharge) - ATM/banking services, a gift shop and a lift - Wedding services, a 24-hour front desk and multilingual staff - Guest reviews speak highly of the helpful staff Room features All 814 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as desk chairs and air conditioning. More amenities include: - Childcare services and free infant beds - Down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and free toiletries - 46-inch flat-screen TVs with digital channels - Balconies, ceiling fans and daily housekeeping ### All-inclusive details All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children - 2 poolside bars - 4 restaurants - A bar/lounge - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Restaurants on site - Acua - Carnivore - La Moda - Marché - Mizumi ### Things to do - 3 outdoor tennis courts - 6 outdoor pools - Arcade/game room - Beach volleyball - Children's pool - Designer stores - Free children's club - Full-service spa - Health club - Hot tub - Playground - Sauna - Shopping ### Family friendly - 6 outdoor pools - Arcade/game room - Children's pool - Free children's club - In-room babysitting - In-room cot - Laundry facilities - Lifeguards on site - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Conference space - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - Grab bar near toilet - Lift - Low-height counter and sink - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Banquet hall - Built in 2014 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 46-inch flat-screen TV with digital channels - IPod dock ### Food and drink - 24-hour room service - Espresso maker - Free bottled water ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 1500 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 9 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 350 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 250 per accommodation, per night The resort fee includes: - Fitness centre access - Parking - Phone calls - WiFi access (may be limited) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 420 to 420 for adults and MXN 210 to 210 for children - Pet fee: MXN 1500 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: MXN 350 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Mundo Imperial Mundo Imperial Acapulco Resort Mundo Imperial Acapulco Mundo Imperial Hotel Acapulco Palacio Mundo Imperial Palacio Mundo Imperial Resort Hotel Palacio Mundo Imperial Resort Hotel Palacio Mundo Imperial Acapulco Palacio Mundo Imperial All Inclusive Hotel Hotel Palacio Mundo Imperial Resort Acapulco ## Frequently asked questions ### Does Hotel Palacio Mundo Imperial have a pool? > Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM to 8:00 PM. ### How much does it cost to stay at Hotel Palacio Mundo Imperial? > As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on 2 Oct 2025 start from £90.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Palacio Mundo Imperial pet-friendly? > Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of MXN 1500 per pet, per night. Service animals are exempt from fees. ### What time is check-in at Hotel Palacio Mundo Imperial? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Palacio Mundo Imperial? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Hotel Palacio Mundo Imperial? > Some rate plans available at this resort are all-inclusive. ### Where is Hotel Palacio Mundo Imperial located? > This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Palacio Mundo Imperial Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 501 8 - Good 262 6 - Okay 121 4 - Poor 68 2 - Terrible 49 ### 10/10 Excellent #### Elizabeth 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Elizabeth Stayed 3 nights in Aug 2025 ### 8/10 Good #### Martin Gabriel 14 Jun 2025 Liked: Cleanliness, staff & service Disliked: Amenities Good food, clean place and friendly staff, safe atmosphere. ##### Martin Gabriel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Amalia 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good time there ##### Amalia Stayed 1 night in May 2025 ### 10/10 Excellent #### Diego 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Hotel ##### Diego Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jose 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Jose Stayed 1 night in May 2025 ### 8/10 Good #### Taaren 29 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys ##### Taaren Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ivonne Anezki 15 Mar 2025 Liked: Amenities Todo excelente ##### Ivonne Anezki Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Carlos 5 Apr 2025 Liked: Cleanliness, amenities Excelente ##### Carlos Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Raul 27 Mar 2025 Liked: Amenities Excelente ##### Raul Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### JASON 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind. ##### JASON Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Marcela Galindo 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Marcela Galindo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jean 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service ##### Jean Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rodrigo 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities good ##### Rodrigo Stayed 1 night in Mar 2025 ### 8/10 Good #### anette 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor. ##### anette Stayed 4 nights in May 2025 ### 6/10 Okay #### Anik 17 Mar 2025 Liked: Cleanliness Disliked: Staff & service . ##### Anik Stayed 2 nights in Mar 2025 ### 4/10 Poor #### seferino 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Concert outside my window... Noise was awful. ##### seferino Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Carlos 11 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Carlos Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Raul 29 Mar 2025 Disliked: Cleanliness, staff & service, amenities I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it. ##### Raul Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Fernando 9 May 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working. ##### Fernando Stayed 2 nights in May 2025 ### 6/10 Okay #### Gerardo Christian 16 Sept 2025 Liked: Cleanliness, property conditions & facilities Las albercas ##### Gerardo Christian Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### JUAN FERNANDO 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Las habitaciones requirren algo de mantenimiento. Pero en general muy bien ##### JUAN FERNANDO Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### V. Emanuel 3 Sept 2025 Buen hotel ##### V. Emanuel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### ROGELIO 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien con el hotel ##### ROGELIO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Victoria Andrea 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos gustaron las albercas climatizadas, las habitaciones y la comida. El club de playa también está muy lindo y la posibilidad de ir a los otros hoteles está muy práctico. Lo que surgiría es que en las albercas pusieran algo en qué resguardarse del sol, algo así como las cuevas o puentes que tienen en el Princess ##### Victoria Andrea Stayed 4 nights in Aug 2025 ### 4/10 Poor #### DAVID 27 Aug 2025 Liked: Property conditions & facilities No respetan las reservaciones, al llegar al hotel me cobraron un monto adicional, por mis menores hijos, aún y cuando realice la reserva señale sus edades, en el hotel me argumentan que Expedia pone a todos los menores como recién nacidos. Aún y cuando expliqué, me cobraron la diferencia, después realice aclaración en la página de Expedia, quién a su vez llamo al hotel, sin embargo nunca me resolvieron ##### DAVID Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hotels with Parking in Sheffield City Centre](https://www.expedia.co.uk/Sheffield-City-Centre-Sheffield-Hotels-Hotel-With-Parking.0-n553248634859586947-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Hotels near Llandaff Cathedral](https://www.expedia.co.uk/Llandaff-Cathedral-Hotels.0-l6084255-0.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Nairn](https://www.expedia.co.uk/Nairn-Hotels-Travelodge-UK.0-0-d5717--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Claris Hotel & Spa 5*GL, a Small Luxury Hotels of the World](https://www.expedia.co.uk/Barcelona-Hotels-Claris-Hotel-Spa-GL.h905532.Hotel-Information) > > [London Court Hotel](https://www.expedia.co.uk/London-Hotels-London-Court-Hotel.h1381394.Hotel-Information) > > [DAMAC Maison Mall Street](https://www.expedia.co.uk/Dubai-Hotels-DAMAC-Maison-Mall-Street.h6926162.Hotel-Information) > > [Hotels in Combe Martin](https://www.expedia.co.uk/Combe-Martin-Hotels.d6125399.Travel-Guide-Hotels) > > [Hotels in Errol](https://www.expedia.co.uk/Errol-Hotels.d3000442924.Travel-Guide-Hotels) > > [Meliton Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Meliton-Hotel.h1208537.Hotel-Information) > > [Avithos Resort Apartments Hotel](https://www.expedia.co.uk/Kefalonia-Hotels-Avithos-Resort-Apartments-Hotel.h1447945.Hotel-Information) > > [Best Western Premier Hotel Dante](https://www.expedia.co.uk/Barcelona-Hotels-Best-Western-Premier-Hotel-Dante.h983.Hotel-Information) > > [HampshireHotels Hotels in Whitchurch](https://www.expedia.co.uk/Whitchurch-Hotels-Hampshire-Hotels.0-0-d6262601--bHampshireHotels.Travel-Guide-Filter-Hotels) > > [Valamar Tamaris Resort](https://www.expedia.co.uk/Tar-Vabriga-Hotels-Valamar-Tamaris-Resort.h1207019.Hotel-Information) > > [The Glenburn Hotel](https://www.expedia.co.uk/Rothesay-Hotels-The-Glenburn-Hotel.h13402955.Hotel-Information) > > [Club B by BH Mallorca - Adults Only](https://www.expedia.co.uk/Calvia-Hotels-Club-B-By-BH-Mallorca-Adults-Only.h10194019.Hotel-Information) > > [Gold Tower Lifestyle Hotel](https://www.expedia.co.uk/Naples-Hotels-Gold-Tower-Lifestyle-Hotel.h75747942.Hotel-Information) > > [Hotels with Parking in Cardiff City Centre](https://www.expedia.co.uk/Cardiff-City-Centre-Cardiff-Hotels-Hotel-With-Free-Parking.0-n6190554-0-thotelwithfreeparking.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Birmingham (BHX) to Singapore (SIN)](https://www.expedia.co.uk/lp/flights/bhx/sin/birmingham-to-singapore) > > [British Airways Larnaca (LCA) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-larnaca-intl-to-heathrow/ba/lca/lhr) > > [Flights from Entebbe (EBB) to Dar es Salaam (DAR)](https://www.expedia.co.uk/lp/flights/ebb/dar/entebbe-to-dar-es-salaam) > > [British Airways Milan (LIN) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-linate-to-heathrow/ba/lin/lhr) ### Packages > [HMS Warrior](https://www.expedia.co.uk/HMS-Warrior-Portsmouth.d6092025.Attraction) > > [Apollo Victoria Theatre](https://www.expedia.co.uk/Apollo-Victoria-Theatre-London-City-Centre.d6159487.Attraction) ### General > [Visit Matsumoto](https://www.expedia.co.uk/Matsumoto.dx6053699)