Title: Hotel Delfines Acapulco by NG Hoteles Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Delfines Acapulco by NG Hoteles Hotel with an outdoor pool, near Papagayo Beach ![Outdoor pool](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/433eae51.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Economy Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/ed719caf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/5669e926.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Economy Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/51d8cbdb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/bc880d19.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Delfines Acapulco by NG Hoteles overlooks the lively Costera Acapulco. Travelers cool off in the outdoor or children's pool, unwind on the sunny terrace, and enjoy meals at the on-site restaurant. The 24-hour front desk is ready to help with any needs. 5.6 ## Popular amenities - Bar - Room service - All-inclusive - Pool - Parking available - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) ![Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/b63115a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 365 sq ft - Sleeps 4 ![Economy Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/39299964.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 2 Double Beds ### Highlights Air conditioning Private bathroom Daily housekeeping - 366 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/3a9002c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Private bathroom Daily housekeeping Desk - 366 sq ft - Sleeps 4 - 2 Double Beds ![Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/b99043d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Economy - 365 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Delfines-Acapulco-By-NG-Hoteles.h66726404.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Delfines-Acapulco-By-NG-Hoteles.h66726404.Hotel-Information) ## About the area Costera Acapulco, a neighbourhood in Acapulco, is home to Hotel Delfines Acapulco by NG Hoteles. Papagayo Beach and El Veladero National Park reflect the area's natural beauty and area attractions include Naval History Museum and Barco Palao. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86200%2C-99.87775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F__JWTZyLGFxgdG1IxYYsDpQ3OI=) Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670 ### What's nearby - Condesa Beach - 5 min walk - 0.3 miles - Diana the Huntress - 8 min walk - 0.5 miles - Parque Papagayo - 10 min walk - 0.6 miles - Papagayo Beach - 14 min walk - 0.8 miles - La Quebrada Cliffs - 5 min drive - 3.3 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive ### Restaurants - ‪Helados Santa Clara - ‬3 min walk - ‪Sanborns Café - ‬2 min walk - ‪KFC - ‬1 min walk - ‪Hotel Club del Sol - ‬1 min walk - ‪Restaurante Pelicanos - ‬1 min walk ## About this property ### Hotel Delfines Acapulco by NG Hoteles Hotel near Papagayo Beach Consider a stay at Hotel Delfines Acapulco by NG Hoteles and take advantage of a terrace, a bar and a restaurant. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool and a children's pool - Full breakfast (surcharge), self-parking (surcharge) and luggage storage - Pet-grooming services, an off-lead area and a 24-hour front desk - Smoke-free property Room features All 60 rooms include comforts such as air conditioning, as well as amenities such as room service. More amenities include: - Bathrooms with showers ### All-inclusive details All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/d2da0c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Club del Sol Acapulco by NG Hoteles Costera Acapulco - Pool - All-inclusive - Pet-friendly - Free WiFi 6.0 603 reviews £22 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/19e2d55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - Pool - Hot tub - All-inclusive - Kids pool 7.0 Good 1,000 reviews £64 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/6510f3d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ritz Acapulco Hotel All Inclusive Costera Acapulco - 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Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 550 reviews £63 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MXN 50 per day) ### Food and drink - Daily full breakfast available 9:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 50 for children - A bar/lounge - A restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Food and drink - Room service ### More - Air conditioning ## Policies ### Check-in Check-in start time: 1:30 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 180, per pet, per night, plus a one-off cleaning fee of MXN 350 and a deposit of MXN 1000 per stay Welcoming dogs only 1 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation An off-lead area and pet-grooming services are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 500 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately MXN 130 for adults and from MXN 50 for children - Self-parking fee: MXN 50 per day - Pet deposit: MXN 1000 per stay - Pet fee: MXN 180 per pet, per night plus a one-off MXN 350 cleaning fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM ## Frequently asked questions ### Does Hotel Delfines Acapulco by NG Hoteles have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM. ### Is Hotel Delfines Acapulco by NG Hoteles pet-friendly? > Yes, Hotel Delfines Acapulco by NG Hoteles allows dogs (limit 1 total). There's a deposit of MXN 1000 per stay and a fee of MXN 180 per pet, per night. A cleaning fee of MXN 350 also applies. ### How much is parking at Hotel Delfines Acapulco by NG Hoteles? > Self-parking is available for MXN 50 per day. ### What time is check-in at Hotel Delfines Acapulco by NG Hoteles? > Check-in start time: 1:30 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Delfines Acapulco by NG Hoteles? > Checkout is at noon. ### Are there all-inclusive benefits at Hotel Delfines Acapulco by NG Hoteles? > Some rate plans available at this hotel are all-inclusive. ### Where is Hotel Delfines Acapulco by NG Hoteles located? > Located in Costera Acapulco, this hotel is within a 15-minute walk of Plaza Bahia and Papagayo Beach. Condesa Beach and Diana Galleries Mall are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Delfines Acapulco by NG Hoteles Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.6 Cleanliness ### 5.0 Amenities ### 6.0 Staff & service ### 6.0 Eco-friendliness ### 5.0 Property conditions & facilities 10 - Excellent 10 8 - Good 18 6 - Okay 13 4 - Poor 11 2 - Terrible 21 ### 2/10 Terrible #### OCTAVIO 22 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nightmare hotel! Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!.. ##### OCTAVIO Stayed 2 nights in Jul 2024 ### 8/10 Good #### Enrique 3 Aug 2025 . ##### Enrique Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Raul 12 Aug 2025 Requiero de mi reembolso no se me ha hecho tuve problemas y no me entregaron mi habitación solicite mi reembolso y no me lo han hecho ##### Raul Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Pablo 31 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Deberían dar mantenimiento mínimo a los pasillos de hotel, tuve un accidente gracias al pésimo mantenimiento de el lugar. El cual no se harán responsables , la recepcionista y el guardia que guarda las maletas tuvieron actos de discriminación y homofobia conmigo, el guardia muy agresivo, durante toda la estancia preferimos estar en otro lado y no llegar al hotel, al igual nos sacaron cosas de la maleta. Todo fue horrible TODO es un pésimo lugar, el servicio es pésimo, el mantenimiento esta de lo peor ñ. EXIJO UNA SOLUCIÓN, termine pagado estancia en otro lugar por temor a agresiones ##### Pablo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### cindy 29 Apr 2025 Disliked: Amenities Fue bueno , pero falta más atención del personal y quizás más servicios ##### cindy Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### DANIEL 21 Apr 2025 ##### DANIEL Stayed 3 nights in Apr 2025 ### 8/10 Good #### Frank 12 Apr 2025 Se ve deteriorada ##### Frank Stayed 1 night in Dec 2024 ### 8/10 Good #### Tita 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tita Stayed 1 night in Apr 2025 ### 2/10 Terrible #### omar 19 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Todo feo , viejo y destruido ##### omar Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Pao 14 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities Muy descuidado ##### Pao Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Esthela 15 Feb 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities El baño super sucio, parece que no habia sido lavado antes de ser entregado ##### Esthela Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Verified traveller 7 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Eso fue un desastre La habitación me la entregaron hasta las 3 de la tarde y no a la 13:30 como decía,la habitación no contaba con toallas,ni jabón o shampoo para bañarse ,el personal es muy déspota,aparte la habitación estaba sucia y no nos hicieron el cambió de ropa de cama ,la verdad dan un pésimo servicio desde recepción,no me quedaron ganas de regresar a ese hotel ##### Verified traveller Stayed 3 nights in Feb 2025 ### 8/10 Good #### Javier 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Javier Stayed 7 nights in Jan 2025 ### 6/10 Okay #### Judith 4 Feb 2025 Me gusto las albercas, pero si le hace falta mantenimiento a las habitaciones, por el precio deberia de tener al menos toallas en las habitaciones, shampoo, solo te dejan un jaboncito y un rollo de papel Higienico pequeño Pero pues no fue tan peor, al menos no vi cucarachas como en otros hoteles ##### Judith Stayed 1 night in Feb 2025 ### 4/10 Poor #### HUGO ABAD 28 Jan 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Muy mala experiencia Fue muy mala esperiencia, ya que llegue y decia en la reservacion que hice que el checkin era a las 3:30 y ellos decian que hasta las 3.00, que el error lo habin cometido la agencia que me lo habia cendido en este caso price travel y ellos no se podian hacer cargo de sus errores, despues no encontraban mi resrvación, que aparecia, total un desastre, y al final terminaron dandome otra. y vi que como yo habia muchas personas reclamando. ##### HUGO ABAD Stayed 1 night in Jan 2025 ### 4/10 Poor #### Miguel 27 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Nada agradable y falta de limpieza y las habitaciones nada cómodas hay muchas deficiencias ##### Miguel Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### E.Alejandro 24 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Deberían Invertir en reparaciones ##### E.Alejandro Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### GUSTAVO GOMEZ 21 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel muy deteriorado por fuera y por dentro. El personal insuficiente ya que en la app el check-in era a las 13:30 hrs. Y el hotel lo marca hasta las 15:00 hrs, pero nos entregaron la habitacion a las 16:00 y ademas sucia. No habían hecho la habitación y las camas sucias y sin tender. Falta personal para la rápida atención. Recepcionista muy desatenta y bastante brusca en sus respuestas. No vuelvo a este lugar, esta infestado de cucarachas ##### GUSTAVO GOMEZ Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### J Velazquez 13 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muchísimo cascajo en todo el hotel, todo roto, de verdad uno se podría quedar o saber si te pusieran como están las condiciones Nada que ver con el anuncio ##### J Velazquez Stayed 4 nights in Jan 2025 ### 4/10 Poor #### berenice 7 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### berenice Stayed 6 nights in Dec 2024 ### 8/10 Good #### Luis 5 Jan 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El Chek un poco tardado el registro ##### Luis Stayed 1 night in Jan 2025 ### 8/10 Good #### Serena 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy céntrico. Aunque el inmueble se ve de años, es ideal para llegar solo a descansar. ##### Serena Stayed 2 nights in Dec 2024 ### 6/10 Okay #### FERNANDO 25 Dec 2024 ##### FERNANDO Stayed 3 nights in Dec 2024 ### 8/10 Good #### Luis 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para vacaciones, en cuanto a Relacion-Precio, muy facil de acceder, y desplazarse a diversos lugares. Un poco deteriorada la estructura exterior, pero en cuanto las habitaciones son cómodas. Los colchones y algunas almohadas son duras, lo que hace que el descanso no sea el adecuado. De ahí en fuera todo está bien, el trato del personal, la comida que dan en el restaurante es buena y típica del estado. Muy rica ##### Luis Stayed 2 nights in Dec 2024 ### 8/10 Good #### Juan Carlos 11 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Juan Carlos Stayed 2 nights in Dec 2024