Title: Hotel Quinta Diamante - Barra vieja Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=20640313&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Quinta Diamante - Barra vieja Ocean-side tranquility with two outdoor pools, on-site spa treatments, and delicious dining options create the perfect beachfront escape ## Photo gallery for Hotel Quinta Diamante - Barra vieja ![Outdoor wedding area - Hotel Quinta Diamante - Barra vieja (Acapulco)](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/af567c6a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Economy Room, 1 Double Bed, Air conditioning, Tower (3er Piso) | Hypo-allergenic bedding, soundproofing, bed sheets - Hotel Quinta Diamante - Barra vieja (Acapulco)](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/eb42aa24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Quinta Diamante - Barra vieja (Acapulco)](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/034ed2f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 8 AM to 8:00 PM, pool loungers - Hotel Quinta Diamante - Barra vieja (Acapulco)](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/ff4a9958.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Hotel Quinta Diamante - Barra vieja (Acapulco)](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/4e38b8e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Quinta Diamante offers a peaceful retreat with a serene garden and welcoming terrace. Enjoy massage and spa services, a snack bar/deli, and free WiFi. The beachside location features multiple pools for a quiet getaway. ## Reviews 7.4 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 4 of 4 rooms ### View all photos for Room, 2 Double Beds Pool View ![Room, 2 Double Beds Pool View | Hypo-allergenic bedding, soundproofing, bed sheets](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/c029fe60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds Pool View ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer Located in an annex building - 1 bedroom - Sleeps 3 - 1 Large Single Bed and 1 Queen Bed ### View all photos for Suite Double Room, Pool View ![Suite Double Room, Pool View | Hypo-allergenic bedding, soundproofing, bed sheets](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/be67c393.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Double Room, Pool View ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding 2 bedrooms Private bathroom Hairdryer In-room safe - 646 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Couple Villa (On the Beach) ![Couple Villa (On the Beach) | Hypo-allergenic bedding, soundproofing, bed sheets](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/d4cf9da9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Couple Villa (On the Beach) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer In-room safe Wardrobe - Garden view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Economy Room, 1 Double Bed, Air conditioning, Tower (3er Piso) ![Economy Room, 1 Double Bed, Air conditioning, Tower (3er Piso) | Hypo-allergenic bedding, soundproofing, bed sheets](https://images.trvl-media.com/lodging/21000000/20650000/20640400/20640313/0b67dcf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 1 Double Bed, Air conditioning, Tower (3er Piso) 10.0 Exceptional 1 review ### Highlights Patio Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-HOTEL-QUINTA-DIAMANTE.h20640313.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-HOTEL-QUINTA-DIAMANTE.h20640313.Hotel-Information) ## About the area Located in Barra Vieja, a neighbourhood in Acapulco, Hotel Quinta Diamante - Barra vieja is in the suburbs and near a private beach. Travellers eager for a bit of culture can stop by Forum de Mundo Imperial, while those wishing to experience the area's natural beauty can explore Barra Vieja Beach and Playa Revolcadero. Don't miss out on a visit to Campamento Tortuguero Playa Larga. Discover the area's water adventures with windsurfing and fishing nearby, or enjoy the great outdoors with ecotours and skydiving. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.69194%2C-99.63621&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BqxP8y4zASbeMkEKjpWmQoTsQO4=) Vicente Guerrero 14, San Andrés Playa Encantada, Acapulco, GRO, 39936 ### What's nearby - ![Playa de Barra Vieja showing a coastal town and a beach](https://images.trvl-media.com/place/6075572/886e5644-6c00-47fa-9490-cc577907bef4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Barra Vieja Beach 8 min walk \- 0.5 miles - San Andrés Enchanted Beach 3 min walk \- 0.2 miles - Campamento Tortuguero Playa Larga 8 min drive \- 2.4 miles - La Bonfil Beach 42 min drive \- 11.8 miles - Forum de Mundo Imperial 57 min drive \- 15.3 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 24 min drive ### Restaurants - Cira La Morena I 13 min walk - Restaurant Bar Alejo 5 min walk - Club de Playa Puerta al Sol 11 min walk - Beto Godoy 19 min walk - Esmirna Del Mar 9 min walk ## About this property ### Hotel Quinta Diamante - Barra vieja Hotel near Barra Vieja Beach Located close to Campamento Tortuguero Playa Larga, Hotel Quinta Diamante - Barra vieja provides a terrace, a garden and conference space. Guests can connect to free WiFi in public areas. Additional perks include: - 2 outdoor pools, along with sunloungers - Free self-parking - A free beach club on-site, express check-out and express check-in - A water dispenser, a banquet hall and helicopter/aeroplane tours Room features All guest rooms at Hotel Quinta Diamante - Barra vieja include comforts, such as air conditioning, in addition to Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Wardrobes/cupboards and housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29850000/29849500/29849409/70573488.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ashly Playa Diamante - Pool - Parking included - Air-conditioning - 24/7 front desk 6.6 186 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=29849409&PinnedHotelID=29849409&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/109000000/108520000/108517200/108517103/76d43a72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papaya Suites Diamante - 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12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=20640313&PinnedHotelID=20640313&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=20640313,29849409,108517103,31547676,36107624) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 40 metres - Free uncovered self parking on site - Limited on-site self parking ### Things to do - 2 outdoor pools - Free beach club - Helicopter/aeroplane tours ### Family friendly - 2 outdoor pools - Soundproofed rooms ### Conveniences - Limited-hour front desk - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of towels on request - Housekeeping on request ### Business services - 1,399 square feet of conference space ### Outdoors - Direct access to a private beach - Garden - Pool loungers - Terrace ### Accessibility - No lift ### More - 2 buildings - 3 floors - At least 80% lighting from LEDs - Banquet hall - Designated smoking areas - Eco-friendly cleaning products used - No plastic water bottles - Reusable cups - Traditional architecture - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions The property charges 4 per cent for credit card payments The front desk is open daily from 2:00 PM - 6:00 PM Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Long-term renters welcome This property uses solar energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8 AM to 8:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Quinta Barra Diamante Hotel Acapulco Quinta Barra Diamante Hotel Quinta Barra Diamante Acapulco Quinta Barra Diamante HOTEL QUINTA DIAMANTE Hotel HOTEL QUINTA BARRA DIAMANTE HOTEL QUINTA DIAMANTE Acapulco HOTEL QUINTA DIAMANTE Hotel Acapulco ## Frequently asked questions ### Does Hotel Quinta Diamante - Barra vieja have a pool? ### Is Hotel Quinta Diamante - Barra vieja pet-friendly? ### How much is parking at Hotel Quinta Diamante - Barra vieja ? ### What time is check-in at Hotel Quinta Diamante - Barra vieja ? ### What time is check-out at Hotel Quinta Diamante - Barra vieja ? ### Where is Hotel Quinta Diamante - Barra vieja located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Quinta Diamante - Barra vieja Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 5.4 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 17 8 - Good 9 6 - Okay 7 4 - Poor 5 2 - Terrible 5 ## Reviews ### 6/10 Okay #### Ulises 4 Jan 2025 No comments ##### Ulises Stayed 4 nights in Dec 2024 ### 4/10 Poor #### Oscar 10 Jan 2026 La habitación se quedó sin agua fría desde el segundo día, no nos cambiaron un día la ropa de cama, el agua en la regadera y en el lavamanos se acumulaba y tardaba en irse, si llegabas tarde tu auto se quedaba afuera porque se llenaba el estacionamiento, solo cuenta con una pequeña tienda para pedir unas bebidas, nunca se resolvió el tema del agua y al final le echaron la culpa al sismo que hubo el día 2, ##### Oscar Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ana Claudia 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Instalaciones limpias El personal agradable El lugar y playa increíbles ##### Ana Claudia Stayed 2 nights in Dec 2025 ### 6/10 Okay #### CYNTHIA 19 Nov 2025 Liked: Staff & service Podrían mejorar ##### CYNTHIA Stayed 3 nights in Nov 2025 ### 8/10 Good #### jose manuel 28 Apr 2025 Liked: Cleanliness, staff & service MUY BONITO LUGAR Y LA ATENCION DEL PERSONAL ES MUY BUENA SOLO ALGUNOS DETALLES DE MANTENIMIENTO HARIAN LA DIFERENCIA, NOTABLEMENTE SE VE QUE SE PIERDE ESE SENTIDO, SIN EMBARGO EL LUGAR ES MUY TRANQUILO Y LA ESTADIA ES AGRADABLE, CONTRAS ES QUE NO HAY SERVICIO DE ALIMENTOS Y TIENES QUE ESTAR BUSCANDO A LOS ALREDEDORES ##### jose manuel Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Juan Manuel 7 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities Una propiedad tranquila y muy limpia, buen servicio del personal, amables y accesibles. ##### Juan Manuel Stayed 5 nights in Dec 2024 ### 6/10 Okay #### monica 7 Jan 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Las habitaciones sumamente pequeñas tienes que pasar alrededor de la cama de lado. Las escaleras sumamente empinadas y los escalones de diferentes tamaños. El calentador como es solar y la gente se baña no hay agua caliente o de repente sale sumamente caliente y se acaba. Si tienes frío no tienen una cobija para prestarte y en la cama solamente hay sábanas. ##### monica Stayed 4 nights in Dec 2024 ### 4/10 Poor #### Rocío 7 Jan 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Las habitaciones sumamente pequeñas uno tiene que pasar de lado alrededor de la cama si es maleta grande no hay dónde ponerla. Las escaleras para subir al tercer piso sumamente empinadas los escalones de diferentes tamaños. Solamente ponen sábana y si uno es frío lento no tienen cobija para ofrecer. Nunca hubo agua caliente como es calentador solar de repente sale muy caliente y los demás tiempos sale fría. Tienes áreas comunes como sillones o barecito sin nada que está prohibido su uso o estar en esa área. Las escaleras para subir Has ##### Rocío Stayed 4 nights in Dec 2024 ### 4/10 Poor #### Mario 3 Jan 2025 Disliked: Staff & service, room comfort #### Experiencia no muy grata El hotel tiene muchas oportunidades, la atencion y hospitalidad mala, las intalaciones regulares, limpieza regular, las areas comunes malas, bancos de piedra, me ecaron a perder trajes de baño ya que estaban recien pintados. ##### Mario Stayed 5 nights in Dec 2024 ### 6/10 Okay #### Anita 2 Jan 2025 Disliked: Staff & service El precio no es para este lugar… ##### Anita Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Adan 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito el lugar perfecto para unos días de descanso sin duda regresaría ##### Adan Stayed 3 nights in Mar 2024 ### 8/10 Good #### Gabriela 11 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Me gusta que tiene salida al mar y esta excelente la ubicación. Lo unico que no me gusto es que el area se me hizo muy alejada y un poco peligrosa ##### Gabriela Stayed 3 nights in Apr 2023 ### 8/10 Good #### Ricardo 11 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo único que falta es que implementar pago con tarjeta para poder utilizar los servicios de cocina ##### Ricardo ### 10/10 Excellent #### MIGUEL ANGEL 7 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cumple lo que promete Está en la playa, es muy tranquilo. Todo estuvo muy bien, sólo tengo dos observaciones: nos dijeron que no podíamos tener nuestra hielera en la alberca o la playa del hotel, porque ellos venden bebidas. Pero la tiendita donde supuestamente las venden, nunca la abrieron. Otra observación: la limpieza de la alberca puede mejorar. ![](https://a.travel-assets.com/ugc/hotel-reviews/BCFAEB34ACA4E97352341C4E9478C85C0CC1773C1654635682219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5C45B0D7F101AE82C44332DB3192B304D8D51D8D1654635735614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AD875D830432BAED1A4B0B93A571CDBF149882011654635769530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E08DEB84ECA61331B365CEFEC594FF818C03ECF11654635863993.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MIGUEL ANGEL Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### BERENICE ANAID 9 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Genial para descanso! Un lugar sumamente tranquilo, sencillo y aislado de toda urbanización. En coche nos fue muy fácil llegar. Recomendable para descansar y olvidarte un rato de todo. La habitación no cuenta con tv, puede ser algo relevante para alguien más. ##### BERENICE ANAID Stayed 2 nights in Mar 2022 ### 8/10 Good #### Mario 16 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Olores que emanan de la coladera y lavabo al momento de usar el sanitario. ##### Mario Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### Verified traveller 17 May 2021 Liked: Cleanliness, staff & service Me gustó la disponibilidad, pues llegue un poco antes de la hra de check in, y como ya había disponible la habitación no la entregaron, la dueña nos brindó información para el consumo de alimentos, el día de salida se entregó la habitación en tiempo, sin embargo nos permitió estar en áreas verdes y alberca hasta por unas hrs más en lo que comiamos muy agradable el hotel,los espacios, la playa y todo ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller 5 Apr 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien. ##### Verified traveller Stayed 3 nights in Mar 2021 ### 2/10 Terrible #### JOSÉ 30 Nov 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### muy caro pocos beneficios no había internet ,la habitación demasiada pequeña , el baño pequeñísimo , el control de la televisión n funcionaba y la habitación no estaba a la orilla del mar ##### JOSÉ Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Marcelo Javier 16 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sería mejor si las villas contarán con TV. Me parece que le falta un poco de limpieza a la alberca, el piso se sentía un poco lamoso. Lo demás estuvo muy bien ##### Marcelo Javier Stayed 2 nights in Mar 2020 ### 8/10 Good #### Verified traveller 21 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo está un poco pequeño el baño y no hay espacio ni repisas para poner las cosas En general la habitación es cómoda, el servicio y calidez del personal excelente ##### Verified traveller Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### Yere 13 Jan 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### Pésimo servicio, busquen otras opciones. Bueno, considerando que el hotel se encuentra en una zona rural, o ejido, es muy sencillo, para el costo - oferta, el servicio es malísimo, las personas de recepción nunca están pendientes, tienes que llamarlos y el esperar a que vengan al hotel, no te ayudan con las maletas, me informaron al llegar que teníamos derecho a la alberca de beach club y que ahí mismo había restaurante, calculé mis tiempos para desayunar ahí el día del check out y cuando fui resultó que siempre no tenían restaurante y que el más cercano estaba a unos kilómetros de distancia, no había nadie para atenderme e informarlo por la mañana ni nadie en el beach club, fue hasta un ahora después cuando ya no podía esperar que muy Grosera la encargada me respondió el Whatsapp diciendo que ellos nunca dijeron que tenían restaurante insinuando que soy una mentirosa, me lo dijo el chico de la recepción que nunca estaba, finalmente me tuve que ir sin desayunar, por su pésimo servicio, mala información entre el equipo de trabajo, nunca acepto que ellos me informaron mal y me bloqueo de Whatsapp sin dar la cara, toda la atención fue x Whatsapp siempre... ##### Yere Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### MaríaGuadalupe, Cd. De Mexico 26 Nov 2019 Liked: Staff & service Me gusto la hospitalidad de la Srita de la recepción, la respuesta rápida a las necesidades del huésped y la tranquilidad del lugar ##### MaríaGuadalupe Stayed 2 nights in Nov 2019 ### 4/10 Poor #### Verified traveller 8 Apr 2019 Disliked: Staff & service, amenities, property conditions & facilities Que utilicen las mismas áreas de alojamiento de huéspedes para ceremonias religiosas y como balneario. No es agradable despertar y ver que en tu puerta están oficiando misa con unas 80 o 100 personas asistiendo para después hacer picnic y utilizar la piscina y con ropa de calle ##### Verified traveller Stayed 3 nights in Apr 2019 ### 2/10 Terrible #### Carlos, Puebla 18 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities No respetaron mi reservación porque llegué 30 minutos tarde aun cuando dejé mi tarjeta en garantía, me dieron una habitación de 2x3 m cuadrado con un minibaño por el 90% del costo de la habitación que había rentado. Obvio al día siguiente me cambié de hotel. ##### Carlos Stayed 2 nights in Mar 2019 ---