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"Lovely clean big spacious rooms. Staff friendly "

"there was a good atmosphere about the hotel, lots of facilites to use if required and an in house coffe shop"

"Lovely spacious rooms "

"Staff were very helpful and made us feel very welcome. The rooms were clean and comfortable. One thing to note is that there is a step to get up into the bathroom. One of the reasons I chose this hotel was because they had showers that were not connected to a tub as I was travelling with my elderly grandmother and wanted to avoid any unnecessary risks. I would suggest adding a picture of this to the hotel overview. Overall fantastic experience though "

"Parking is a little hard to come by if you arrive late."

"Good to have parking, but being a vip member could you look into offering that as free? The hotel is nice, the bar has now opened. Plenty eating options nearby"

"Everything was perfect. Only parking is hard to find."

"We would return to Malmaison in future as we thoroughly enjoyed the stay."

"It is right in the city centre which was good for us. Staff were friendly and helpful. A warm welcome goes a long way. The room was tidy . Unfortunately, the shower was not clean. There was debris lying on the shower base. We were only there one night so did nothing about it. The selection of teas and coffees was the best I’ve seen. Great. We will go back again, no question. "