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When I checked in, the front desk couldn't offfer what I requested 2 twins room a month ago when I reserved with Expedia . I was told Expedia sent them 1 King as reservation and I should contact travel agent - she couldn't do much about Expedia's mistake. This seems rude to Ritz Carlton customer. ...
Every staff member in every department was friendly and helpfull. If they could not speak English they found somebody that could. I would stay here again.
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