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Expedia-verified reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Deluxe Skyline View - Twin
Room with view
409 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Club Business Studio - Twin
Room with view
516 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Skyline View - King
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe - King
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Suite - King
Room with view
845 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Business Studio - King
Room with view
517 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe - Twin
Room with view
409 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe City View - King
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Deluxe City View - Twin
Room with view
409 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe City View - Twin
Room with view
409 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Deluxe City View - King
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Skyline View - Twin
Room with view
409 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite - Twin
Room with view
845 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Shanghai Premier
Room with view
431 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Premier Suite - King
Room with view
845 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Skyline View - King
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
5-star luxury hotel connected to the convention centre in Jing'an

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business centre
Laundry facilities

Location

Located in Jing'an, this luxury hotel is within a 10-minute walk of West Nanjing Road and Jing'an Temple. Jade Buddha Temple and Former Shanghai French Concession are also within 2 miles (3 km). Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.

Hotel features

A restaurant, an indoor pool and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 593 individually decorated rooms provide free WiFi, free wired Internet and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Languages Spoken

  • English

Show all languages

The Portman Ritz-Carlton, Shanghai

Shanghai Centre, Shanghai, Shanghai 200040

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, The Portman Ritz-Carlton, Shanghai provides a spa tub and a sauna. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business centre, a limo/town car service and a meeting room. Event facilities measuring 60666 square feet (5636 square metres) include conference centres. This luxury hotel also offers a fitness centre, spa services and tour or ticket assistance. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited on-site parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Portman Ritz-Carlton, Shanghai has designated areas for smoking.

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Restaurant
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Computer station
  • Conference space size (meters) - 5636
  • Luggage storage
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Conference centre
  • Shopping on site
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 593
  • One meeting room
  • Number of floors - 45
  • Number of buildings/towers - 1
  • Shopping centre on site
  • Train station drop-off (surcharge)
  • Spa treatment room(s)
  • Conference space
  • Grocery/convenience store
  • Electric car charging station
  • Tours/ticket assistance
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Conference space size (feet) - 60666
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

The Portman Ritz-Carlton, Shanghai offers 593 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Individually furnished
  • Phone
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Television
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • In-room dining only
  • Premium bedding
  • Slippers
  • In-room climate control (heating)
  • Electric kettle
  • Wheelchair accessible
  • Separate bathtub and shower

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Portman's – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision. Guests aged under 18 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

  • Hot stone massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 699.6.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds.

Union Pay

Property Registry Number – 533807

Cash or credit card deposit required

Parking height restrictions apply

24-hour check-in

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Self-parking fee: CNY 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Portman Ritz-Carlton
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Set meals are served in guest rooms only (no menus or public dining).

Parking height restrictions apply.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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