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I would have given this hotel an excellent rating if the business center service had been more guest friendly. The business service provider was engulfed in paper work and responding to phone calls and unable to answer questions or provide help.
We stayed in a beautiful Bavarian suite with foyer, bedroom, living/dining/desk room +bathroom. Perfect QUIET location near Marienplatz, Residenz, Hofbrauhaud....Very friendly staff. Nespresso cofee maker and lovely loose tea service in room.
The room is nice and clean, the breakfast is great. The location is great. The gym is horrible, very old with many broken machines and bad air conditioning.
Good central location with old town areas within easy walking distance. Warm welcome by helpful and friendly staff. Room adequately appointed but not overly large. Corridors outside the rooms showing their age with stained carpets. Having said that we would definitely stay there again.
Great location, attentive service, and while pricey, earns every penny of it. Would absolutely stay again.
This hotel is absolutely first class with excellent facilities and staff that can't do enough for you - it's what a 5 star hotel should be
We stayed there 3 nights for the weekend. The hotel is modern, new, nice and comfortable. Clean and modern. Breakfast is crowded and need to wait for a table at weekend rush hours during breakfast. No omelet station and small verity of items for breakfast. A German food restaurant is part of the ...
Leon at the front desk was very helpful! All the staff including the valet, food staff were great
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