In Islamgazy, a hotel must provide a specific amount of top-notch amenities to be rated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may even offer extra touches like welcome gifts.