Compare and book 5 Star hotels in First Street, Manchester

"The gentleman at the front desk, Patrick, was exceptionally helpful. They did their best to help me with my horrible experience with the hotels.com website. I was charged for a night I never wanted and hotels.com refused to refund me. To better understand, when hotels.com does not have availability for the date you want, their program automatically moves your desired date to a time in the future for a day when they do have availability. There is no specific message to let you know they are doing this and why. I will never use hotels.com again. Their on-line agent chat is a huge waste of time where you get routed to different "agents," and then have to explain each time, even after they claim they have read "the notes." I will be booking direct with the Clocktower in the future, or use a competitor."

"Very clean bed - lovely hotel too. Gym and spa were awesome and we definitely will return. "